Reviews (12)
I DONOT RECOMMEND THIS COMPANY. THIS IS ALL A SCAM. i called and the representative assured me that they will have someone at my house to fix the boiler at 1130am and there is a window between 1130am and 230pm. When I called around 2pm representative said they are still within the window. I paid $299 online fee for someone to come out.They never showed up or called. When I called them again around 3:40pm in order to follow up on their status, the representative said to me, she has no one to come out. I left my job early in the morning to sit at home waiting for a technician from 1130am to 4pm wasted my whole day, then the representative tells me no one is going to come. They dont have a technician to come out to me. They assured me when i left my work place, raced home to be at the house at my appointment time. NO ONE CALLED OR SHOWED UP. Then the representative said she can reschedule for tomorrow. You wasted my day and time from work. I would not recommend this COMPANY. IF I COULD GIVE THEM ZERO STAR, I WOULD.
Be careful with these fake reviews. This is scam. I paid online for technician. They said they are going to call me but they never did. I follow up for 2 weeks and at least called them 7-10 times. Nobody showed up or call. It looks like scam to me.
The service check technician arrived on time. He was very professional and courteous. He went about his job of checking my furnace and my humidifier in a timely fashion. He was very knowledgeable and was able to give me some good pointers on how I might get better efficiencies from my unit.
I’ve been using Ron's Heater & Gas Service for twelve years and as a loyal customer I’ve always been extremely pleased with the quality of service that I’ve received. Technicians arrive promptly, are accommodating, courteous and issues are resolved quickly. Great experiences always!
Ron's Heater & Gas Service has definitely earned a new, lifetime customer with us. They’re very professional, friendly and knowledgeable. They explained all the options, the entire process and worked tirelessly to get the job done quickly and properly. The entire staff is professional and great. Our technician was phenomenal. We even had a question a few days later. He took time out of his extremely busy schedule to stop by and ensure everything was still working properly. I can’t stress it enough, they are absolutely the best.
My central AC unit stopped working on one of the hottest days of the year, and Guy made it to my house within an hour, and had it working again within two hours after that. His communication and work are professional, the cleanup was thorough, and he returned the next morning to do some followup in preparation for a quote to replace my HVAC system. I highly recommend Ron's Heater & Gas Service.
The surveyor was excellent at providing a full explanation of the product, as well as putting my husbands concerns at ease and we really felt comfortable having him round. When the workmen arrived they got on with the installation immediately and they were very polite. Once the work was complete we were amazed at how professional it looked and can say that it really does do what they say it will. Thank you so much!
Day 1 Rep: "we'll call you in about an hour" Never called never showed up. Day 2 Rep: "We have an opening from 8am to 10am, the service man will call you shortly. Never called never showed up. Day 3 Rep: "I'm so sorry for your inconvenience, rest assure we will have a guy come out to you today, who will call you within the hour ". Never called never showed up. Day 4: I'm thinking am I really gonna try them again, why not maybe they were experiencing high service demands. Rep: "we have an opening again from 8am to 10am" Never called never showed up. The address they have listed online is fake as I went to the location which is a deli grocery store. I don't know about these people who left positive reviews but I surely didn't get any service other than wasted time waiting for a boiler repair man that never called or showed up. My name is Jyksel Sadik and you left me and my family without heat for nearly a week.
Phil was very knowledgeable and quickly identified the problem with my heating system. He was able to order the necessary replacement parts and schedule the repair work for the next day. Phil is an excellent representative of the type of technician that I’ve dealt with as a Ron's Heater & Gas Service customer.
Can’t say enough about Ron's Heater & Gas Service team! They diagnosed the problem with our furnace right away and had it repaired immediately. They were prompt, efficient and knowledgeable. A great service experience. Thank you!!
Had a 15 year old A/C unit that never worked and always had something wrong with it. These guys were masters! Our new A/C unit works amazing and our energy bill has dropped a few hundred bucks since they've replaced it. Highly recommended!
Ron's Heater & Gas Service is outstanding. Very responsive. I got a same day service after waiting for two days for a competitor to show up to fix my heater and never came. The technician who came was very friendly and knowledgeable.