Reviews (4)
We have 2 older furnaces that started giving us trouble and Brandon came out the same day and fixed them. Very reasonable!
I cannot say enough good things about this company, from my first interactions with Jackie straight through to my install team Matt & Chris everyone was so helpful and professional. Brandon was so quick to respond to all of my questions and worked to make sure I got my new unit installed as quickly ask possible after my old one broke. He even insisted that I could call if I had questions even if I wasn’t going with Modern Mechanical and I truly felt the commitment to customer service in our every interaction. Matt and Chris arrived early this morning, the hottest day of the year, and worked quickly to have me up an running by lunchtime. They work really neat and went above and beyond to make sure my system is set up properly and most of all safely. I am so impressed and will recommend them to everyone!
Without any reservations I wold highly recommend Modern Mechanical if Orchard Park, New York. Starting with an “emergency“ visit on a chilly, early Sunday morning when we had no heat, Brandon was prompt, friendly, knowledgeable and very informative in diagnosing what the issue with my furnace was. Although moving forward required a conversation with Trane the following morning, without prompting, Brandon reached out to me by 8:15 AM to let me know the outcome of that conversation and he assisted me you’re making decision as to what option to choose to restore my heat. Ultimately Matt and Chris installed a new furnace for us and were extremely efficient, friendly, knowledgeable and neat. My interactions with these three individuals leave me feeling very confident that I chose the “right” HVAC contractors.
Highly recommend! Called due to a/c not working and sent someone out the next morning. Found the issue and repaired efficiently at a reasonable price!