Reviews (37)
I can’t say enough good things about this company. Great service
I had a new AC unit installed about 2 weeks ago. Choosing this company because of previous reviews was a let down. I was quoted a 3 week wait for install, which turned into a 6 week wait. I reached out to the office several times to get updates and never received a call back. I was given a small credit for the delay after contacting the gentleman that sold me the unit directly. On the day of installation the 2 man crew was asked to wear a mask (we could provide to them if they didn't have any) while walking around the house and they refused. As a homeowner paying for a service in MY home this is unacceptable. They responded it's to hot and we will be in the attic most of the time. They even went as far to say, "You go up there and see how hot it is". Completely disgusting and unprofessional. The gentleman left my house damaged and dirty. Hands prints on my walls , chipped paint, and damaged molding around my attic. This isn't the level of expertise I paid for. The crew lacked training and compassion. The company was made aware of this and hasn't offered a resolution to my damages. I now have to pay to have my damaged molding replaced and the area repainted. The gentleman that originally came to my house to sell the AC unit was polite, knowledgeable and professional. Unfortunately his peers don't share the same sentiment.
Our Mitsubishi system(3 outflow units), no cold air, They for a $292 visit indicated a leak.with next visit to be at $1,000 + to see where freon leak was. (not to fix it, that would be additional). At the proposed $1,000+ visit, it was determined that the situation required a more elaborate approach to see where the leak was at $1,900+ cost to find the freon leak. At that point my wife eventually wrote back to them as follows: "Thanks for sending this proposal. I must say this proposal is unbelievable given that the diagnosis turns out to be totally off. We were able to get in touch with company who originally installed the units. Turns out there is nothing wrong with the freon. What the units needed was a good and thorough cleaning. The Mitsubishi units have a large cylinder (blower wheels) in them that was clogged with 6 years worth of cat hair and dust. It took 2 men under 3 hours to take apart and totally clean and wash three units for $600!!!!!! The units are now working like new. So I must thank you for this ridiculous proposal. If not for it we might not have searched down the original installers. Wishing you a good day."
Using Blend-Air for many years for A/C and Heating systems(furnace,boiler,Etc). Always friendly, competent,responsive service
The technician came on overtime as an emergency call. He was very thorough, polite and informative. He diagnosed the problem insanely fast and got our heat running for a fair price. I would highly recommend Blend Air to anyone in need of heating or air conditioning repair.
I’ve used their services for a/c yearly service and new install, heat issues and most recently their plumbing services. Each situation has its own drama and every person that we have dealt with with has just been great!! They get the job done!! They don’t waste time, they know how to do their job and they’re HONEST!!!
Have used them multiple times after uneven experiences with other companies in Westchester….absolutely fantastic- very reliable, transparent pricing and actually solves the problem(s)!
We recently required repairs on our boiler after the black out on Christmas Day. Originally installed by Blend Air. Today, we found that all 3 zones weren’t properly calling for heat. Shane arrived after hours and corrected the issue in technically proficient and professional manner. We appreciate Shane’s effort and correcting the problem.
Peace of mind! As you know this is just priceless. This is what we have with our Heating and AC unit and services since we have been using Blend Air. We don’t hesitate referring this awesome company.
Been dealing with blended for over 10 years they fixed my 31 year old central ac numerous times and if it was not for them I’m pretty sure it would have died along time ago...had to get a new one and blended came through in July when it was scorching hot!....they service my heating system as well. from 7500 AC to 200 servicing my heating System they treat you the same as an important client of theirs !....great company!
After having several Heating & Cooling companies give me estimates, my neighbor told me about how he has used Blend Air for many years and recommended them. The initial estimate went well and I was impressed by the detail in how they were going to install a new furnace and AC unit. I decided to hire them based off the estimate and price. Price wise they fell into the middle somewhere with other estimates so not too bad. The wait time to get them to actually start the work was a bit of a pain since I was trying to give them business and they wouldn’t get back to me but with everything going on COVID wise I understand. Eventually they got back to me and we signed a contract. The installation they said would take about three days. Boy we’re they wrong. It took about 2 weeks to get the furnace and AC done but luckily it wasn’t too hot or too cold during install time and thankful I was available. However, after the installation was completed is when the problems started. I had to have them come back 4 different times to fix issues with the furnace and AC. Out of the 4 times, three were somewhat quick fixes such as a loose connection or electric problem but on the 4th visit one of their mechanics who didn’t do the install originally said a pipe was installed incorrectly and needed to be fixed. Now on the 4th visit with a different mechanic who was supposed to fix the pipe issue, he realized the entire furnace was installed at an incorrect angle and the whole furnace needed to be installed again as water was building up on one side stopping the heat from being released into the ducts. This fix took another two days. Finally after installing the furnace at the correct angle the heat and AC are working but I’m still missing a part that they have to apply to the furnace. This will be the 5th visit from them if they ever decided to finish the job. It’s been almost a month and half now and I’m still getting the run around from them to finish the proper installation and get th
Bill came out and gave us a quote that was reasonable for the scope of the work. I called to ask a few detail questions, they said he would get back to me. I called a week later, same reply. I emailed Jay and he said he'd make sure Bill got to it. Nothing. Ok I figure they're just really busy. So I wait until the end of summer and call again. I let them know I've got money burning a hole in my pocket if they could just answer a few details. Oh sure Bill will get back to you as soon as he's back. It's been two weeks. Today I called Clarkstown Heating and Air Conditioning. Guess what they were very happy to answer my questions and I was happy to send $13k to them. I will also happily tell this story to all of the 300 to 400 people a day who seek out my advice at work.
Came three time, couldn’t fix the leaking. The 2nd time they thought they fixed it, but we still got leaking. When we contact them to come and check, they couldn’t fix it but went ahead and sent us another bill for almost $150!
We have been using Blend Air for years. Service is always great
I first started using Blend Air when I upgraded my boiler over 20 years ago. Randy came in and within minutes of speaking I knew they were the company for me. Since then they’ve been the only company I’ve used for my addition, repairs, upgrades and even my pool heater. I’ve recommended them to my commercial Customer accounts. Their techs are very knowledgeable, courteous, professional and honest. Highly recommend!
Shane always goes above and beyond anytime he comes to our house. Respectful, professional manner — and a wonderful sense of humor. We wholeheartedly recommend Blend Air.
Great service at a fair price...our service tech came out in the night to help restore our service...good people doing good work.
Excellent company to do business with. Highly recommend . Very prompt, reasonable rates and friendly techs. Customer service is very easy to setup appointments with. Very satisfied doing business with Blend Air
The people at Blend Air are truly good people. They are dependable, friendly, professionals. I recommend you use them for your heating and air conditioning needs.
These guys are great. Extremely competent. Quick response off hours. Very professional and flexible.