Reviews (100)
Premier came to fix Fujitsu mini split unit in my studio and did an excellent job. My AC was acting up for a couple weeks and I needed somebody to take a look and repair it. Technician came on time, troubleshooted and fixed the issue on the spot. Their office stuff was very responsive and updated me on everything along the way. Professional and high quality service!
Phenomenal local boiler repair! Well priced, good response time!
Incredible and proffessioanl service. These guys really knows what they doing.
These guys came the same day I called them which was clutch for me. I had a small boiler that my usual plumber told me I had to replace. Premier came and repaired my boiler in 30 min for under 800 dollars. I’m happy they kept me from spending 10K plus on a new boiler I absolutely didn’t need.
Came back to my apartment with a busted radiator and water leaking everywhere. Premier HVAC was very understanding of my situation and was able to help me immediately getting people out to me the day of. From their dispatch to the project manager they were very kind and helping through this unfortunate situation providing excellent customer service and follow up calls to ensure my situation was resolve quickly to mitigate any more damage. I would confidently recommend this service to anyone who has emergencies that need quick and immediate solutions. I really want to thank these guys for helping me through this time.
Highly Recommend Boris, his is a true expert with any HVAC related services, he was prompt, explained everything well and did an excellent job. If you are looking for high quality, give this team a call!
Boris and his team has been our go to for any Heating and Cooling system needs. I was very happy with the service, very trustworthy and reliable. Excellent prices and great work!
PREMIER provided boiler repair for my house as well as AC maintenance for my mini-split units. They did great job with a coil cleaning, checked my boiler for proper operation, and everything works perfect now. I highly recommend their services, i will definitely reach out to them next time. Thank you!
I called Premier HVAC for an emergency repair of my heating system on a very cold night, well after regular business hours. Boris and Slava responded immediately and were able to diagnose the problem. This issue was fixed immediately and my heating system was operational that night. They were both very knowledgeable, professional and reasonable. They explained the problem to me and helped me understand how to maintain my system so this problem does not happen again. I will definitely be using Premier HAVC for all of my future HVAC needs.
Wow just wow. While the tech guys were here I heard from the owner multiple times. Then after they left I never heard from them again and saw a charge for over $2000+ on my Amex statement. This was NEVER approved and the owner ghosted me. On top of that, the FUJITSU units are in worse shape than before, they are not working at all and blinking. This company is completely fraud !!
I wouldn’t recommend this place. Similar to another review, they charged me over $1k for 3 hours of diagnosis. They take their sweet time to dust your air conditioner filter to kill time when that isn’t even the problem. The problem wasn’t fixed after a week. I called them to figure out next steps. They said they’d call me back next day and never did. I ended up replacing my entire HVAC unit.
AC not cooling last night. Called Premier 8:20 am, Allen arrived 9:35 and replaced capacitor, cleaned AC and performed maintenance. Allen was knowledgeable, professional and friendly. Very pleased with the quick response. I wasn't a previous client but am now!
As it always does, Premier HVAC responded within a few hours to a problem with my AC unit cooling properly. They diagnosed the problem, made temporary repair and returned in a couple of days to install a replacement part. They checked with me to be sure that I was comfortable in the enduring heat wave. Slava was professional and efficient and explained well the problem to me. It is always a pleasure to do business with Premier HVAC. They are totally reliable and helpful.
Premier's service was professional from the start. The person on the phone gave us something we could do to help the situation while we were waiting. Our technician was very professional.... knowledgeable & friendly. He knew what to do & got 'er done! We are planning to use Premier's to replace our unit this fall.
Rey from Premier was very professional and answered all my questions. I called another heating and air place and they never called me back, Premier did and it was on a holiday as well. Definitely would recommend them.
Wow. I can’t believe how lucky I got with premier hvac. So it’s likes 500 degrees outside and my air conditioner starts to leak on my head. Like it started to rain in my house from the unit while I was eating plof which is a rice dish with carrots and shot rib. It’s delicious. The air conditioning water didn’t make it taste worse but it made it a lil bit soggy. That’s when I got really mad and said something has to be done. I called a bunch of places and they all told me to get an umbrella or a rain coat cuz they can only be at my place in a few days. I told them by that time the plof won’t be good anymore but they didn’t care. After making 50 phone calls and finally stumbling upon premier. I spoke to a person by the name of Boris who was very helpful and troubleshooted the problem with me over the phone until they got to my place to save me from the heat and save my plof. Boris had explained that the leak of water was coming from the unit itself and the best thing to do is to turn it off and wait for them to arrive. I listened to him and shut down the unit immediately. I continued to eat my plof and waited for them. They arrived within 2 hours right before I died from a heat stroke. They repaired the unit after one of premiers technicians preformed CPR on me. I was really dying of a heat stroke. After I came back to life. My ac was working fine. I paid the gentleman and gave them some leftover plof to take with them. 5 star review for the service and 10 star review for bringing me back to life. Thanks y’all
I contacted Premier last week to take care of the Fujitsu split unit that had a problem where the evaporator was leaking water. They quoted a price of $295.00 for the service. I asked if this is the total cost. I was told that it is unless the service takes more than one hour. I agreed with cost. The next day I got an email with an invoice of $511.71. I called the company complaining that the original cost was quoted at $295.00. She promised to talk to the owner and get back to me but never did. My advice to readers either avoid this company or deal with them with ironclad contracts in writing. My name is Tod Yampel residing at 1564 East 29 Street in Brooklyn.
Premier HVAC has been very good to us and more than fairly priced. I got three estimates to replace our HVAC and there’s was the overall best deal. I was relieved because they were the responsive of the companies I’ve used and now they come twice a year for maintenance at my request. Today I called with a problem and they were here within a few hours! Very impressed with the company and satisfied.
Mike was the tech who serviced my AC system. Personable and knows his profession. He provided me with details on what he had done and provided tips for keeping my furnace in top condition. Thanks Mike!
Very helpful technicians who quickly diagnosed and repaired a leaking drain line on one of my AC units. Customer support was also great. Maria and Boris were both very helpful and remembered my house even though the install was done by another company. Wish the previous owners went with Premier HVAC for the install but I will be using them for all service and repairs going forward and if we need to replace our system in the future I know who we will use! Highly recommend!