Reviews (36)
I recently had an HVAC system installed, and I am pleased to say that the installation was carried out with utmost professionalism. I have no complaints whatsoever. The crew members, including Zach, Onur, Ben, and Bryant, were not only friendly but also highly skilled and dedicated to their work. They maintained a high level of cleanliness throughout the installation process, which was important to me. Overall, I am extremely satisfied with the service provided by this crew.
Great experience working with Mr. Air to update our PTACs to mini splits. Of all the contractors I interviewed, their approach was the least invasive in terms of plumbing AND they made fantastic suggestions to limit the visual impact of our mini splits inside our apartment. We've had a few hot days since the installation and each unit (we installed three) works flawlessly. They were incredibly patient and understanding when our condo board dragged their feet a bit, and communicated every step of the way. I was most impressed with how quickly they installed everything (two days) and how impeccably they cleaned after all was complete. We're so happy to have an updated HVAC system and look forward to singing their praises to friends and family looking for a new HVAC system!
Highly recommend! Since the start, Mr. Air's been very professional, communicative, and easy to work with. The crew of Zack, Honor, and Victor did the installation and they were great. It took two days to install the split ACs. They were punctual, efficient, and made sure they left our home spotless. Would recommend Mr. Air to anyone in NY looking for AC installation!
Professional install and excellent follow up. Very responsive. They’ve also helped me with units I have that were installed by another company.
George and his team were very responsive and did a fine job installing a mini-split in our living room/dining room. There were some tricky problems placing the inside unit, but they figured out an excellent solution. I would use them again in a NY minute...
MR AIR NYC installed a double split unit in our upper east side apartment in June of this year. They did an excellent job at every stage of the process. Our building required architectural alteration application, and George with the team were helpful in all steps of the process. The whole installation lasted two days (including a new electric panel which had to be installed since we are in an older building). The crew was very efficient and although we are on a higher floor, they managed to instal the outdoor unit. The outside unit is right below our window, and it does not obscure the view. The indoor units are up on the wall, one in the living room and one in the bedroom. Both units are barely noticeable and keep the temperature very comfortable. We recommend a split unit AC system and *highly recommend* MR AIR NYC for an installation job.
What can I say, the team at Mr. Air NYC was AMAZING. From the moment I did outreach all the way through installation and the close-out of our permits, the team was reliable, professional, and delivered a high-quality product. I wish they did all contracting and construction work, as I would hire them for everything.
We researched several options when we decided to get mini-splits and ultimately decided on Mr. Air. George and the folks at their home office patiently answered any questions we had on the phone and at a couple of site visits. Their workers were professional, clean and efficient and also, listened to any concerns we had while the work was being done. There's a bit of the unknown until you get behind the walls which was a concern before we started. Everyone worked together as a team and explained and took input on any variation from the original plan. We appreciated their empathy and flexibility. George was in touch or stopped by every day to answer questions. Everyone showed up on time and the job was finished within the timeframe originally given. We're extremely happy with our new system.
Great place. Dirt Docs do their cleaning and for a warehouse it's extremely clean and a very friendly company
Imagine how you would like a split air installation to happen. A professional comes round to your property, listens to your requirements, presents a couple of different potential solutions and explains the pros and cons. Then, having order the components, a large team shows up early in the morning, works until late at night. They put down protection, clean up after themselves each evening, and have the job done in a week. Then the boss arranges a time to walk you through how to operate the system. This is exactly what happened. I'm sure these guys are not the cheapest, but they are very professional and the system was commissioned and worked first time. Very impressed.
I can't recommend Mr. AIR NYC enough. They installed ductless split units throughout my apartment. The team was very responsive and professional. The installers were great and knowledgeable. Furthermore, they went above and beyond to help me with some other apartment issues. I rarely have such positive experiences with contractors.
Great service by the team at Mr. Air NYC. They do mini splits and they do them well.
George and his crew were in and out - fast, efficient and super professional. Best money we ever spent. Highly recommend.
They are really thorough, organized, and super efficient while also being meticulous about all the important details. The manager George is really wonderful to work with, and he has a great staff around him. Couldn’t recommend more, if you’re looking to install central air and are fortunate enough to have the money to do so.
We have just had a ductless HVAC system installed in our apartment. MrAIRNYC are just incredibly professional and efficient. The work was completed in great time, the workers were courteous and very skilled and left the place looking immaculate. They also handled all the 'paperwork' for the ConEd rebates and capital improvements. This was a real textbook installation and could not have gone better. The system is great and all the areas where installation took place have been sealed and there is almost no trace. A great job at a great price. Thoroughly recommend this company.
George and his crew did a great job. These guys are real pros We looked around and finally decided on going with Mr. Air Neat and professional workmanship
Friendly, flexible service by George and his team. Very efficient and pricing was transparent. They cover everything necessary to install mini splits so no need to look for other service providers. Highly recommended
Prompt, professional and reasonable priced service. They deserve every 5-star review they have.
As a business owner I’ve had a variety of experiences with AC companies. Its very difficult to find a straightforward, honest on time tech crew. These guys are fantastic, I’ve used them a few times now and probably wouldn’t call anyone else from now on
Unfortunately I did not end up using Mr. Air NYC. These guys seem to always have work coming in which is always a good sign. Our heat pump split unit stopped working last week. George from Mr. Air NYC is very knowledgeable. Although i had to wait a few days from the initial call, I was able to do a Zoom call to do some diagnostics and sent him some marked up floor plans. We were not in need of immediate repair since the weather has been forgiving. He walked me through different options to remedy the issue and pointed out some issues with the existing install. He asked a lot of very good questions trying to verify every aspect of install to give you the proper price. His price was fair compared to our other estimates. I will definitely reach out to them again when we have a more serious issue or a complete system upgrade.