Reviews (100)
The technician was on time, professional. Top services.
MAZGAN removed and replaced a defective section of duct that another contractor had previously installed. The entire project was completed in half a day. Mark was extremely knowledgeable and spent considerable time discussing various options to improve the performance of our system
This was a long process starting from the diagnosis of our split multi zone a/c system that revealed one leaking air handler. With that diagnosis they proceeded to replace / install / hookup a new air handler. Zak was very professional and thorough.
Zak did a great job. Very knowledgeable on Navien as well as general hydronic heating systems.
Mark has the experience and tools to diagnose your needs upfront. This saves the customer time and money. He has a real knack for problem solving. His desire to give the customer the highest quality service is paramount to his business success. In a world of sheisters and hacks, Mark knows the value of a satisfied customer.
Luis came to give a quote on my exhaust and was amazingly helpful
Took longer than expected but the work was completed. Technician was a nice guy
Mr Z, was very nice pleasant articulate thoughful, organized and transparent. I recommend this company and will most likely use them again.
Zaki was great; thorough, professional, and a pleasure to work with. Minus 1 star because I did not have a good experience with the scheduling office. I had to initiate follow-ups and scheduling- poor customer service.
Luis arrived right when scheduled and kept me fully informed about the work he was doing for my dad. This was very helpful because my dad, who is elderly, lives in a New York and I couldn’t be there when the repairs were completed. The constant check ins help put my mind at ease.
I wasn’t too clear on the gravity of the situation. Once understood, Mark was on it! The on-site technician was in constant contact and they figured out the problem quickly and efficiently. We have used Mazgan before. We are customers for life. Thanks.
I appreciate receiving constant updates on appointment schedule. Technician arrived on time and performed the work on hand professionally. Excellent service!
These guys are awesome. Very kind, efficient, and professional. They explained each step as they did it and clarified the source and fix for each problem. Highly recommend.
We are very glad to have Mazgan technicians repair our Fujitsu ductless AC system. Mark was very patient in explaining the repair process and the potential costs. Repairing ductless AC is costly, but at least I was made aware of that at the beginning. We would like to give high credits to Yakov Who did an excellent repair job. He was very nice and highly professional. I don't think their receptionist does a good job though, so be prepared for some rescheduling.
Technicians were on time and very knowledgeable and was able to diagnosed my boiler issue very quickly, highly recommend this people for all your boiler/HVAC and tankless hot water heater. Good company to have on speed dial!
Wheele - Dealer Hiring plumbers from outside. Knows nothing himself. Talking talking talking talking. Talking talking talking talking. Never called back. BS Don't waist your time. Edit: I was wrong. My apology. He send a very good guy and he did excellent job to cleanup tankless water heater. Thank you.
Stay far away from this company. They installed a Daikin Fit 17 SEER unit in March 2019. The installation was such a mess that I made them discount me for the job (which they did to their credit). Once they got the unit up and going I thought the worse was behind me. 3 years later and thousands of dollars of repairs and fixes, I have to replace the entire unit because they did a patchwork job on the installation. They used different (non Daikin) parts to connect the air handler to the condenser, they insufficiently wired the unit, they used the wrong coils and patched them together such that it's been leaking freon (which I've had to top up frequently), and the worst part is that because the units are not correctly communicating with each other and the Thermostat keeps shutting off. It finally got to the point where it could not come on and I finally found contractors who work with these units and know what they are talking about to come and diagnose the problem. None of the workers involved with the installation still work for the company. The owner should be ashamed. This company should not be a Daikin certified installer. I dare the owner, Mark, to follow up with me. It takes everything in me not to sue them for the distress and $$ this has caused me. AVOID THIS COMPANY
Highly recommend Mazgan and their tech Luis for HVAC maintenance. When I called and heard the maintenance price I hesitated thinking it was too expensive. But after the service I assure you it is worth it. I don't mind paying for quality. Luis was professional, he answered my questions and looked thoroughly at my a/c system. He recommended where cleaning was most important and took his time to do a thorough job. My 10-year old a/c unit looks brand new! and blows colder and better smelling air!! Take care of your a/c with Mazgan and Luis and you won't be sorry.
The serviceman Luis was FANTASTIC. He was very courteous and very knowledgeable. He explained clearly what he was going to do to repair my HVAC unit and cleaned up and finished in a very professional manner. Highly recommended!!
My central air conditioning unit was leaking in my basement. After one company came out and failed to correctly diagnose the problem, Zaki came out the next day and thoroughly diagnosed and fixed the problem while explaining where the leaks were coming from and what he was doing to fix them at each step of the process.