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Flo Pro LLC

★★★★½ 4.8/5 (27 reviews)
1309 Desert Ridge Dr SE, Rio Rancho, NM 87124 (505) 582-2499 Website
Flo Pro LLC Flo Pro LLC Flo Pro LLC Flo Pro LLC Flo Pro LLC

Reviews (27)

Kara Robertson Gordon
Kara Robertson Gordon
★★★★★ Jan 20, 1970

My AC stopped working on a day when temperatures were supposed to reach over 100 degrees. I called over ten AC repair companies and all of them told me it would be days to a week before they could even come look at it. I called Flo Pro LLC and they said they could fit me in on that evening, so I took it. Around 11:50 am they called and said they could get to my house in about ten minutes... Awesome!! They diagnosed the issue and determined what the problem was, they said they could get the part today and they left to retrieve parts and take care of other calls. To my joyous surprise they were back by about 2 in the afternoon and everything was done my 2:30 pm. My AC is now fixed and cooling my house. I am so thankful. The service I received was super nice and super kind, some of the other companies were not that friendly and the people at Flo Pro were so friendly. I will never call anyone else ever again. Thank you. Update: had to call this company again today and once again they were out in just a couple of hours and were wonderful to deal with. They are officially the only company I will call from now on.

d k
d k
★★★★★ Jan 20, 1970

Ron is an excellent AC repairman. He is knowledgable and professional. He kept me informed and the price was reasonable. I recommend him with no reservations.

Joe C
Joe C
★★★★★ Jan 20, 1970

Exceptional service and swift repair of my AC unit! Recently, my AC unit stopped working and I thought that I would have to wait a week or more to get it fixed. Despite their tight schedule with no available openings for almost a week, Flo Pro went above and beyond to ensure my AC unit worked properly. They sent technicians over to diagnose the repair the very same day I contacted them. I know next to nothing about AC units so I wasn’t sure how much or how long it would take to repair. After running all the necessary diagnostic tests, technicians were able to replace a part on the unit the same day! The Flo Pro team was super professional, and the price couldn’t be better. I highly recommend Flo Pro to anyone in need of AC repair services.

Breezy Perkins
Breezy Perkins
★★★★★ Jan 20, 1970

REPAIRED OUR AC UNIT AND NOW IT WORKS GREAT

Mike Lamb
Mike Lamb
★★★★★ Jan 20, 1970

Let’s begin with who shows up to work at your house. It’s always a gamble letting someone you don’t know inside your home that being said Ron and Erin are probably some of the most decent, professional and hardworking individuals you will ever do business with. They showed up on time did a quick survey of the area in need of work, figured out what was needed and got the job done. A few hours later I had a new water heater with all new connections, drains, straps and most importantly hot water. I got at least 4 other quotes and theirs was the best for the job. Includes a two year warranty so thats a plus all others only offer one year. Would definitely recommend Flo pro for any plumbing or HVAC needs. Amazing company, great service very professional, reasonable and responsible.

Wendy Renee
Wendy Renee
★★★★★ Jan 20, 1970

Came out right away and fixed a locked furnace. Nice people!!

Chris Cunningham
Chris Cunningham
★★★★★ Jan 20, 1970

Very professional and helped tremendously. Came on a Saturday, found my old water heater rotted out and was able to replace within a couple of hours. Amazing service and will continue to use them for all of my HVAC services.

Donald Thymes
Donald Thymes
★★★★★ Jan 20, 1970

The service was no less than fantastic. Courteous and friendly!!!

Andrea Valdez
Andrea Valdez
★★★★★ Jan 20, 1970

I rated Flo Pro 5 stars but they definitely deserve 10 stars. Flo Pro staff are super friendly. I found a pipe leak on a Saturday and called for an estimate. Ron wasted no time to evaluate the situation and fixed it in no time at all. Thanks Flo Pro!!

Tara Hartley
Tara Hartley
★★★★★ Jan 20, 1970

Ron went above and beyond getting a new water heater and furnace installed for us! Will definitely use Flo Pro in the future!

John Booker
John Booker
★★★★★ Jan 20, 1970

Ron and company were amazing. Repaired our system with attention to detail and care as if it was his own home. Went above and beyond to make sure we were safe and warm. He has earned a life-long customer.

Crystal Booker
Crystal Booker
★★★★★ Jan 20, 1970

Came out short notice and was able to get my heater running again the same day.

Amanda Farrar
Amanda Farrar
★★★★★ Jan 20, 1970

Wonderful experience! Went above and beyond to get the job done! Reasonable pricing. Would definitely use them again and recommend to anyone looking for a plumber.

Chris Aerts
Chris Aerts
★★★★★ Jan 20, 1970

Flo Pro is an outstanding business! Erin was quick to answer our initial call and get us an appointment scheduled the next day. Ron came out, quickly diagnosed our problem, and provided options for repair. Once Ron had the parts in hand, he scheduled with us to make the repairs. Ron was punctual in his arrival and completed all of the work in the timeframe specified. I highly recommend Flo Pro LLC for all of your HVAC needs. Professional service at a fair price, clear explanation of the issue, and integrity in doing the job right.

Eric Voos
Eric Voos
★★★★★ Jan 20, 1970

Ron is knowledgeable and easy to work with. He will diagnose your problem and fix it, not just insist on a new unit.

Angela Maes
Angela Maes
★★★★★ Jan 20, 1970

Ron is very professional and compassionate person. He is the only HVAC company to really respond when I needed an new unit. Highly recommended!!!

Ashok Sundararaju
Ashok Sundararaju
★★★★★ Jan 20, 1970

Ron was an excellent tech, who patiently listened to my HVAC problem reported and performed troubleshooting & diagnostics accordingly, in comparison to other big name companies who started giving big bill estimates even without looking into the hardware. I highly recommend Ron & Flow Pro to people who are looking for great customer service experience.

Gabe Waters
Gabe Waters
★★★★★ Jan 20, 1970

I called and got an appointment right away they came out same day. Very friendly and professional. Will be calling them again if something comes up in the future.

arlene kazar
arlene kazar
★★★★☆ Jan 20, 1970

Ron was very nice and quick to come to make the repair in our AC unit. We called company that did the install as we are loyal clients, but they couldn't come till Tues and this was Fri. Luckily Ron was quick, knowledgeable and willing to get to us quick. It turned out to be easy fix! Thanks much Ron! Will definitely use your services again.

Phil Caroland
Phil Caroland
★★★★★ Jan 20, 1970

I wish I could give them more than 5 stars. I called and spoke to Ron, I had an emergency over the weekend. Ron was so nice and professional. He sympathized with my predicament and responded right away. This crew was so professional and fixed my problem so fast. I was expecting an outrageous bill, but to my surprise it was so affordable for what they did. I can't express my appreciation for this company and highly recommend them for any of your needs!!!!! Thanks again Flo Pro, you guys are amazing.

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