Reviews (82)
I would like to thank Thompson Heating and Air Conditioning for their prompt and outstanding customer service. Mike and Donnie installed my boiler with impressive expertise and professionalism. It was a pleasure working with them, James, and the front-office employees.
Thompson resolved issue of roof AC drains installed to code but corroding the galvanized canales. They extended the drain lines which had been installed 2 years ago and refunded the service charge. They also said that they will consider in future if canales are steel vs aluminum to avoid this problem developing. Great willingness to listen to customers and do what is right!
The guys were friendly and efficient, and they did a very nice job
Had this company fabricate an offset duc section I needed to connect my AC. I spoke with and worked with James over the phone and he did an awesome job, he drew up a sketch with the measurements I sent him, and he made it and it fit perfectly, thank you James for a job well done 👍.
James was awesome! I’m not a contractor and really appreciated that they sold to me and took time to help me figure out what I needed for my DYI ducting project!!! A+
This company stands by their work… I cannot say enough things about the way they have supported me as we’ve navigated some tricky issues! They are always positive to speak with, they respond in a timely manner, and want to make sure that there, Customer, me, is comfortable and happy! Susan
Great service dedicated staff. Use them often.
Always the best prices and service.
I got 10 estimates for a new furnace and water heater. They had the best price. I really appreciate that they were able to fit me into their schedule to get heat in the home this winter. They are very friendly and professional. Good old fashioned customer service and integrity.
Thompson was fantastic and made our problems their highest priority! The service is excellent and they went the extra mile to restore heat and hot water to my home during the busiest time of year. Thank you to James, Mychael, Donny, and the rest of the team for their commitment to service!
James was incredibly helpful finding the furnace parts I needed. Not only was he able to have them available same-day, his quoted prices were outstanding, and he was incredibly friendly and helpful. 10/10 would go back to Thompson for future HVAC needs!
These guys are the best! anytime I have ever needed anything these guys are there to help! I highly recommend using them.
These guys are so awesome they have always been there for us as a fabrication shop. They can shear sheets for us and bend anytime we need it. Always a good price and very professional friendly staff, highly recommend for all your heating cooling needs!!
This is my 4th purchase with them, love the fast and friendly service. Great prices and on time service, what else could you want?
Eric and Ramon have been great to work with in diagnosing and ordering parts to restore my heater to working status. Repairs will happen when parts come in. Office personnel are very courteous.
Thanks to a client of mine that is a contractor I was referred to Thompson Heating & Cooling for a broken AC unit at my house. They were very prompt and fixed our broken Air Conditioner the next day and the bill was priced well. Very happy!
Great company. Honest. Reasonably priced. On time. They installed two 18k LG mini splits in my house. I had a slight issue with one of the indoor units dripping and they sent a technician out the next day to fix it. Highly recommend!
Great experience at Thompson! Thank you
I was extremely satisfied with the service provided by Thompson Heating & Air Conditioning. Everyone was very helpful and friendly. I am very pleased with my new HVAC units. Great company to work with!
The air condition transition vent rusted and came crashing down through the living room. Lucky this place was suggested and had the part I needed fabricated to perfectly fit (NEXT DAY AVAILABLE) and now we have cool air again especially in NM summer weather 🥵 THANK YOU. FAST, FRIENDLY AND RECOMMEND.