Reviews (87)
Highly recommend! Great communication and service.
We called on a Sunday after not having AC for a couple days. The owner Frank came out within 2 hours and spent the better part of his afternoon at our house fixing issues that our new homes HVAC contractor caused. He explained everything to us, showed us exactly why our system failed and fixed it thoroughly. I would highly recommend this company in an emergency but also in general. The service and knowledge were top notch which is something you don’t see anymore. Thank you for helping us!
I have nothing but great things to say about A-1! Frank and his team have been working with my family for years and has yet to disappoint. Super friendly, professional, on time and most of all honest are just a few words to describe A-1. Their prices are great and their work is impeccable! They’ve done everything from installing our A/C unit, repairing our hot water heater, and today installing a new furnace which I will say is working perfectly. I will never use anyone other than A-1 and I highly recommend you do the same. Thanks again guys!
Currently working on renovating my home with them, been a great experience so far. Fair pricing, and they're enthusiastic about the process. Extremely knowledgeable, always trying to save money, always provide multiple options, and always communicate openly. Can't wait to upload before and after photos. Cannot recommend them enough.
Our old heating system didn't survive the last JCPL outage, so I called A-1 Comfort Care due to the many great reviews that I personally heard. Frank came out around 730pm and stayed until 1030pm explaining the 3 extensive quotes with great features which were far less for just the heating system our previous company quoted. The system was installed and up and running perfectly in one day! Bravo to Frank and his professional crew for such great service! I have also signed up for their yearly maintenance. Thanks Frank for your expertise!!
Wonderful service! A-1 was able to fix our furnace when the motor was going. They were also able to source the needed part from Carrier quickly because they are a preferred vendor. A-1 did what they described for a reasonable fee, were very polite and answered all my questions, and also showed me how to use our thermostat more efficiently. A-1 saved us from buying a brand new furnace which was 3x the expense. We will use them again if we ever need for any plumbing or heating/cooling needs.
Frank is a true professional. My heater broke at midnight and I searched for a 24 hr service. All would say that they would call me in the AM. So much for being a 24 hr service. I contacted Frank and he said he would be there by 2am. He actually did show up at 2am and was done by 3. Now that's a true 24hr service. Hopefully I will never have to go thru this again but if I do Frank will be the guy I call. Professional, courteous and respectful. THANK YOU
Frank came out right away to check out my water heater. Personable and trustworthy. It was unable to be fixed due to water damage. Frank and Victor had a new one installed within 24 hours first thing on a Sunday morning. Much appreciated.
I have had some bad experiences with home repair service providers in this area, so I could not have been more thrilled with Frank and A-1. Besides coming out on a Sunday morning I really felt he took the time to find the issue and solution for my problem instead of just recommending the most expensive option which of course was a new unit. He was incredibly knowledgeable about my AC system (although it was installed long ago by another company), and I really feel he treated me as he would have treated his own family member. Trust me, that is not easy to find - most companies seem to be out to make the most possible $$$ as opposed to finding good options for their customers. I am incredibly thankful I found this company and can now rest easy if I have any issues in the future. A++++
A-1 Comfort Care gives courteous; competent; and reliable service. They are a phone call away when I need them. If circumstances warrant, they dispatch a technician any time of the day or night. They give good 20th century style service in the 21st century. I am glad they are always here for me !
Frank did a great job. He was knowledgeable and patient. Will definitely use A1 again.
We've used Frank and his team for the past 20+ years for repair, replacement and warranty work. When you consider the excellent responsiveness, quick and competent diagnostic work, and high quality of workmanship, it's clear why they've lasted. Their prices are competitive and maybe a little lower than average, but when you add in the trustworthiness factor and quality of work the overall service value is maximized even more. Whether it's summer and the AC needs service or it's winter and the water heater breaks, you can count on their professionalism to restore service the same day.
I called them for a urgent toilet clog issue and assumed their prices will be reasonable. When they came 2 hours after the estimated time, I paid almost what I’d pay for installing a new toilet! Can’t recommend from price perspective. You can certainly get similar or better service at a reasonable price. On the plus side, service was professional and they did come out same day.
Our sump pump broke, Frank and Brian came out the next day to replace. Great work and prices. We ended up deciding we wanted the float switch raised higher and Brian came to adjust right away and did not charge us. 10/10 recommend
Called made appointment for estimate to convert from oil to gas between 12 and 1. At 230 called asked if I was home. Was told " I'll be there by 330" at 4 o'clock I called and canceled appointment
I needed someone to come look at my mother's thermostat during a cold period, and they were very responsive. They resolved the issue. I had questions and Frank always called me back in a timely manner and explained everything to me.
UPDATE - December 2021 - Thanks again to A-1 Comfort Care for the great service they provided. Called at 9 A.M. one morning and Frank was here by 1 P.M. that afternoon, diagnosed the problem and Kevin returned by 2:30 P.M. with the parts and fixed the problem. Terrific response time! Another 5 Star experience with A-1 Comfort Care. March 2021: It was a pleasure to work with Frank and his team. Kevin and Brian replaced my entire HVAC system. They were punctual, professional, neat and worked into the evening to finish the furnace installation so I had heat. I recommend A-1 Comfort Care to anyone with heating or cooling issues.
First time homeowners, called the day before T'giving after a home security company incorrectly installed a thermometer that kicked our heat off. Frank arrived within hours. Same for a different issue two days after Christmas. Reliable, professional, and they know their stuff.
Frank and his team are so professional and knowledgeable, quick to help and ensure you get the most for your money and don't spend unnecessarily. Most importantly, always there when we need them!
Last minute call on Xmas Eve and they were able to come assist quickly and reasonably.