Reviews (100)
Tom has a small man syndrome. Came in with a braggadocious attitude but he came to wrong house and met the wrong person for that kind of behavior. There are million mom and pop HVAC stores and there’s nothing special about what “Always Uncomfy LLC” does.
Excellent job but it could be a better experience as a customer. I was told I have lot of questions. Yeah that is right when I was charged 1000 dollars for a 4 hour job of-course with parts and labor and cannot have questions less than 5 minutes during the entire 4 hours ? Hmm wish we can do this in our workplace. It is not clear on the job intended and the job was performed and ticking time bomb on the cost hence the questions. Also felt like we are being treated like we know nothing. Hope it is a learning for all.
Work was done well and I am happy with the system that was suggested.
Tom installed AC system few years ago. He is extremely knowledgeable, and dedicated to his customers. I highly recommend him for AC needs.
Had my AC and Furnace replaced several years ago and have been happy ever since. Tom is the best at explaining your options and troubleshooting any issues that come up. Always the best for spring and fall service tune-ups too!
Serviced the hvac. Easy to schedule the appointment, came at the designated time, checked the whole system. No problems. Tom is great.
Our gas furnace stopped working and they were here in under an hour, figured out the issue, went and got the new control board and installed it all within a few hours. Couldn't have been more satisfied with the service.
We were very impressed with the service that we got from Always Comfy. Tom was thorough and knowledgeable. We would definitely use them again!
Always Comfy, a company owned and operated by Tom McNally is top rate. Always punctual, always competent, and always fair in pricing! You will not be disappointed! Kathleen from Edison
Tom is very methodical . Knowledgeable Love his work ethics Always on time Highly recommend him
I have been a customer of Always Comfy for quite a few years now. One of the most important things about a company like this is that their response time is on spot. When you need heat air conditioning or hot water it’s important that your guy is responsive. Tom is incredible. Their pricing is also very good. I would high recommend this company for all of your HVAC issues
Tom is very responsive and professional. Did not try to sell any unnecessary services and presented cheaper options where ever feasible
Tom never disappoints. Always thorough and arrives on time. Work is great and efficient. I highly recommend Always Comfy!
Tom was extremely helpful and gave me all the guidance I needed on my ductless A/C units. He was courteous, professional and honest! Will definitely be using his service again
Tom is amazing!! Prompt, reliable and very professional. He loves what he does and it shows.
Used the website to set up the appointment for the heat blowing out cold air. Picked my appointment date and time (there is a 2 hour window), received a confirmation immediately via text. The date of the appointment, I received a text stating they are en route and should be arriving shortly which was between the time interval I picked. After service was completed, I received the bill via email which I paid online. Everything step of the way was easy and convenient. The price was reasonable and the technician was very professional. Will definitely use Always Comfy again!!
I had an issue with the bathroom exhaust ventilation, and I was looking for a good HVAC company to fix the issue. I found Always Comfy on Google and Tom arrived on schedule to inspect the issue. Tom inspected the duct work as well, as the heat was not blowing properly in the bedrooms. Tom was fully transparent and explained the issues with our ventilation/HVAC, saving us thousands of dollars on duct work replacement. Tom was prompt with estimates and communications regarding the service. On the day of service, Tom replaced the bathroom exhaust ventilation system and fixed the duct work issue as well. Tom walked me through the work he did to ensure that everything is working fine. The work was impeccable, and there was no clutter left after the work was completed. Moreover, Tom did a follow up on the next day to check if everything is fine. Overall, my experience with Always Comfy LLC was excellent. The service was above and beyond my expectations. I highly recommend Always Comfy and Tom for all your HVAC-related needs.
Found Tom to be very unprofessional, rude, arrogant, and failed to provide correct sizing of my HVAC unit. can't use or recommend him to anyone.
Tom is efficient and professional. He has been maintaining our system for over 5 years now. Thanks Always Comfy!
Tom is very professional and knowledgeable. He took extra time to check all system in and out after instalation of new furnace. He even brought his IR camera so I can check for cold spots in my house and missing insulation after I told him about condensation I am getting. He went above and beyond what what in proposal. Very satisfied with install and overall interaction. I am also using Tom maintain my whole system. He is always on time and always on point.