Reviews (46)
Knowledgeable people and a pleasure to work with
Good service
Excellent service. I needed a part for my customers machine. I showed the clerk a screenshot of the part I needed, he went right in the back and got the part for me. In and out in less than 5 minutes. I'm happy and my customer is happy.
They had exactly what I needed, I was quickly in and out. 👍👍
Just an incredible store. We needed some hard to get knobs. Jeff was so helpful. They always seem to have everything you want. Five stars
Great product availability and service!
Easy to order and pick up boxes & supplies at curbside. Boxes are extremely durable and affordable.
Joshua is a rude person. Try to deal with other people
Great place for industrial supplies. Plumbing, electrical, power transmission, tools, safety gear, etc.
Excellent costumer service, full knowledge on the products they sell. Highly recommend it.
Great service. Clean. Employees very helpful. Very nice work & customer ethics
Worse customer service and return service. Waiting on the line for hours.
I needed a drag-link socket. I called Clifton with a valid part#, asked the halfwit person if it's in stock. He told me it is, so I drove an hour to get there only to then be told I needed an account to purchase it. I wasted fifteen minutes setting up an account with them. I gave them the part# again only to be informed "Well it's in stock, but we have to order it". THAT'S NOT WHAT IN-STOCK MEANS! I could order it myself, but needed it ASAP! I felt bad for the guy I was talking to waiting next to me who's motor came in all rusty in a water laden carton, talk about someone who wasn't a happy camper. The employee's heads are the only thing emptier than the warehouse!
All around horrible experience. Ordered a 72 pack of a, back ordered product, waited over a month to get it. I called to ask if they could hold the order one more day. So that I could rent a car I was told yes, today I walk in and they told me they sent back the item. I was told that "we sent it back because it was an order from September" but was only delivered at the end of October. So today I walk in after getting a rental van and I am told there is nothing we can do. I'm beyond angry I can't believe this is the type of service with no solution. I'm not going to do business with Grainger. This is the 2nd time something has gone wrong.
Ordered a motor everything went well
Excellent service, very efficient
A good place to get the hard to find materials
Always professional speedy service
Most unhelpful and rude service. They allow one person in with one person working in this large warehouse. Will never order from Grainger again. Stay away unless you want to wait the entire day outside.
Awesome attention, fast and nice acknowledged, incredible staff, pandemic or no pandemic, this guys offer great service.