Reviews (47)
Thank you very much Richard R. You took a load of mind and fix the plumbing problem for my elderly mom. Thanks for being so kind and explaining what the problem was. Again thank you
I highly recommend this plumbing service! They are incredibly reliable and provide great customer service. Adam is awesome! Extremally nice guy who is knowledgeable and isnt out to scam. The prices are very fair, and they are always upfront about costs. What's even more impressive is that they have come back to fix issues related to previous repairs and have not charged me for the extra work. It's clear that they prioritize their customers' satisfaction and quality of their work. I trust them completely and will continue to use their services for all my plumbing needs.
STAY AWAY! I hired this plumber to install a new dishwasher and it was an extremely negative and stressful experience. The plumber they sent, who told me he was one of the owners, was perplexed at the set up of my current dishwasher but assured me he would be able to do the job and replace it with the new one. Well, $325 later, after a wash cycle was completed and he was gone, my new dishwasher did not drain. When I called the main number to explain the problem, the man on the phone said that maybe it’s not supposed to drain. Then he said he would charge me again if he sent someone over to fix it if it’s not the installation, which he insisted it was not. When I sternly objected, he went BALLISTIC on the phone and yelled at me hostilely. I will never use them again.
Call BSE Mechanical in Ringwood if you can. But if they’re not available… Called a half dozen other plumbers about my MAIN Line blockage (guests in town and nobody could shower or use the toilets). These guys were the only ones willing to help me same day AND in the morning. Technician (Ahmed - great guy) arrived earlier than expected (always a plus when you can’t use your bathroom) was polite, professional and patient. Best part... he cleared the blockage the right way by doing things no other plumber did in the past. And didn’t try and tell me I needed to replace this, and that, trying to get more money out of me. And told me price up front. Fast, reliable and fair price. What else do you want in a plumber. One thing that was different... plain white van (nice new one) pulls up and it’s a bit generic (no signage on van and not many tools in truck). They say they are a Full Service Plumber so that’s cool. Will definitely be calling these guys again.
TERRIBLE company, do not use these services. They came to tie up a leaking kitchen faucet , it was not done correctly, it remained dripping and they refused to come back to fix it and complete it properly. The plumber called me back to say they didn't have to come back and when I called the management company they were mean and cursing back.They charged 150usd just for coming. Stay away from this company.
New basement sink Removed old concrete one and upstairs toilet repaired Only issue washing machine drainage tube not properly secured and hot water not turned back on My brother who built his own house took care of it a nd said overall a very professional job!
They are very good with affordable price. My central air was not working and the guy came on time fixed the issue. I would recommend them.
Professional and responsive customer care. They did an excellent job. Repairman is knowledgeable and he explained to me how the furnace runs!! I’m happy I opted for them.
Definitely avoid this place. Called to get an estimate on replacing a water heater and was berated for not knowing enough about what kind of water heater I had. Unfortunately if I knew the kind of information he was asking for, I probably could have replaced it myself! Absolutely rude and unprofessional on the phone, going to another business to get helped. In response to the owner's comment: you do not have my information in your database because I wasn't helped ultimately. Whoever I spoke to was absolutely rude and would not provide me any estimates or any kind of information without knowing some very detailed information about my boiler so I ended up reaching out to another plumber who provided a great estimate and helped out without extremely detailed information. Seems like you barely read my review and demanded it get removed. Your business needs to learn to treat existing AND potential customers with some respect. My point stands that your business should ABSOLUTELY be avoided.
GO ELSEWHERE.....NO REAL HEATING/HVAC SKILLS!!!! American wanted to charge me $695 to replace a Furnace Control Board. Made me wait 2 days with no heat for parts. The guy did not have the skill set to replace the board that was slightly different (because the old board was replaced with a newer version/design). He then told me I needed to buy a NEW heating system FOR $6,500 because there was no exact control board replacement!!!! The newer control board just needed someone who was knowledgeable enough to install it properly!!! I called another company that came the SAME DAY AND GUESS WHAT - NO NEW HEATING SYSTEM NEEDED!! THEY FIXED IT FOR $495 - $200 CHEAPER THAN THEIR ORIGINAL ESTIMATE WHICH THEY COULD NOT KEEP!
I called this business. They are charging $250 for an inspection of the cooling system of the HVAC unit. And the representative hung up on me when I tried to ask why.
Our main sewer line was clogged. These guys did an awesome job unclogging it. They have very advanced tools to fix the clogs. Highly impressed with the service.
Gus did an amazing job! He was very fast, honest, helpful and did high quality work on our sink, shower and toilet. Would definitely recommend!!!
A very professional company! We had our kitchen sink clogged and the technician was prompt and very patient with our questions. The office manager even did a follow up call after our service. What an awesome business.
We had roots in our main drain and sewage was backing up to the point it blew the pressure relief cover in the flower bed. They came right away( an hour after call) to clear the line and fix the problem. We've been very pleased with their work every time we have called them!
Fast , Honest , very Serious on the work and the most important Clean and Proffesional Workers . Would rate 10 star if I had an opption😀
I called because my AC wasn't getting as cold as it should they sent someone out the same day. The tech that came out was yassine . He was excellent... he was very thorough and couldn't be any nicer ...what a great experience we had with him... I highly recommend them
Great Service! Fantastic job by the technician Rich. Fixed the problem within hours of placing the call.
Called up to ask a question and he told me to go to hell
We were unable to flush, wash dishes, use the dishwasher, etc. because our main line was backed up. It took an hour and 30 for these guys to get everything working . Price was more than reasonable. Very pleasant experience. Will use them in the future if I ever have issues again.