Reviews (20)
Chris from CPB mechanical came and helped me out when my Central Air unit was leaking water onto the floor. He has years of experience and knows the inner workings of this complex equipment very well. He was able to check the refrigerant levels and accurately diagnose the problem. After remedying the problem, he even cleaned the condenser coils. Overall I was happy with the service and will recommend him.
I had a small gas leak in a newly purchased property and pseg came and shut it off. I called Chris to come and check it out and he immediately showed up within the hour. He gave excellent service, fixed my issue immediately and even checked out some other areas of my house to make sure I wouldn't have any future issues. He was extremely helpful, professional, and very reasonably priced. I will definitely use him again in the future if i need anything else done on the property. 10/10 would recommend him to anyone i know!!!
On mid of winter my heating system not working call him I got Quick response and got fast Excellent service . Definitely recommend him.
My 3 heating systems were repaired/replaced and brought up to code by Chris . He was amazing and extremely honest. I’d recommend him to anyone who needs his services.
I find Chris so knowledgeable in HVAC systems. I am also impressed by the neatness and professionalism of the tankless heater installation that he did...no complaints, all compliments.
I recently used CPB mechanical but I do not recommend this business. I dealt with Chris and the work was more expensive than I had anticipated and since he charges by the hour he took almost 2 hours to finish a job that he could have easily done in 30 minutes or less. He somehow managed to find ways to go back to his van at least 8 times during the whole process to kill time. Just so you can have an idea, he will charge you $130 to diagnose your problem. Then, if you need new parts he will get them and overcharge you. ( I know this is true because I asked him for the price twice after he had purchased the parts and he told me different prices each time). Finally, once he goes back to replace the parts, it will be another $130 an hour and he will make sure he spends at least 2 hours to make his trip worth (and I’m in Jersey City, just 15 mins away). These small companies know nothing about customer retention. They need to understand that when they are honest and fair, customers will keep coming back, but when they try to be smart and make a few extra bucks, customers like me will never go back. I am sure there are better options here in the area.
Chris arrived early and went over everything with me. He is extremely professional and knowledgeable. Chris and his workers have taking care of all my HVAC needs for years . I highly recommend CPB.
The repairman made repairs on the heating and A/C system, which other companies were having trouble with fixing. Would definitely recommend and use them next time.
I had a CO alarm go off when I turned on my heat this year. CPB Mechanical was able to come out that day, and completely troubleshoot my system. When I also needed a chimney contractor, they kept in touch to make sure that everything was completely working.
Our tenant reported hearing running water. We called several plumbers and couldn’t get a response. Chris answered our call after hours. He was very professional and being it wasn’t time sensitive gave us the option to have him come the next day to avoid the additional charge. He arrived on time, was thorough, professional and efficient. His rate were reasonable and we were extremely happy with his service.
Used this company back in June 2021 for our new construction 2 family home of only 6 years. Our rental unit was not cooling. We were advised to have our condenser bleed and refilled. We followed their advice. Unfortunately it’s been only about a year and our rental unit is having the same issue. I would call them again. It due to their lack of professionalism and customer service I am now shipping around for another company to see what the continued issue is.
Chris is great guy! He is on time, he know his trade and will get the job done quick! You will not be disappointed. Call Cpb today!
Chris is as honest as they come. His pricing is reasonable and fair. He was quick to show up, fixed the issue, and waited to confirm that the issue had actually been resolved. He is a no BS type of person. He will tell you exactly how it is, which I appreciate a lot. I can confidently tell that I can trust his professional judgement without ever second guessing it. If you need an honest, hardworking person for any of your HVAC needs, Chris is it. Stop google-ing for anyone else.
I was driving on the NJ turnpike one of your commercial vans purposely went around me because I wasn’t going fast enough. After going around me he purposely hit the brakes in front me while I was already doing 75 mph with my kids in the car causing me to have to break hard. If this is how your company is representing you on the road I wouldn’t want you in my home.
No response to my inquiries or quote requests.
the staff member was soo rude
Chris was hundred percent honest about the work that needed to be done and the cost involved. There were no surprises when working with him which is very nice. In fact I liked his work so much that I asked him to do a second job for my mother at her place. So based on both of those jobs I'd say he absolutely earned a five-star rating
Chris and his assistant were most professional, timely, and evaluating my problem and found the issue instantaneously. He meticulously tested different options to fix my problem. He quickly identified the flu pipes needed some cleaning and resolve my issue easily. I highly recommend CPB To anyone. You will not be disappointed and Chris will tell you exactly what’s wrong.
My tenant started smelling something burning coming from one of the vent and they went to the attic to check on the hvac unit and the smell was coming from there. We turn it off and called CPB mechanical the next day and they send pat, who came right away because we got no heat in the apartment now and it's freezing cold inside. They came and check and saw that the previous mechanic turn off all the safety feature on the hvac unit which is very dangerous and can cause fire in the attic. The hvac unit was overheating because all the safety feature was off and they also found that their is a leakage in the ductwork which is causing the house to not have enough airflow coming from the return vent and making the machine work harder and that is what cause it to overheat. They can't fix the problem that day because they need another person to help in the attic to do the ductwork so they came back the next day on Saturday to fix the problem for us. They found the problem while previous other 3 mechanics can't find and say it was something else. They are very reliable and know what they are doing. They explained to me and showed me what the problem was and what need to be done to get it fix. They are reasonably priced and are not those people that try to rob you with the money and don't know what they are doing. If I need more work on the hvac unit agian, I will call them right away next time. I totally recommend them if anyone need work done on their unit.
My central AC/furnace fan was humming before starting up but still ran. They replaced the fan motor and capacitor and made some adjustments so now I get more airflow from this old unit. Hard workers and get the job done to their satisfaction. They called back the next day to check that the unit was working well . I would call them again.They had no problem coming to Brooklyn