Reviews (100)
Big Al has come to the rescue on multiple occasions. First time was this past winter when my furnace was not igniting properly. Big Al diagnosed it quickly and replaced the faulty part quickly. The second was recently when my A/C fan was running but was not getting cold. Again, fast response, quick diagnosis, and even faster part swap. Big Al's is amazing and I suggest they be your first call when your HVAC goes haywire.
Al and his team do a great job. They were on time, professional, and courteous. My house was spotless after they finished a mini split install. Highly recommend.
Al and his Crew are very professional and responsive during and after any call for service or installation. I have recommend his expertise to several family members and Co -workers . I will continue to do Business with them for any Hvac or heating issues that may arise in the Future.
Al and his workers were very professional and arrived when they said they would. Boiler removal and boiler installation all done in one very hot day . The next day we had a problem with one of the parts installed at the factory. Al and one of his workers came back immediately when I called after hours.
We had our 2 installs done toward the end of April (2023) and I wanted to wait and see how well our systems worked before commenting. Our 30 year old furnace was replaced with a Thermopride Spirit Oil furnace. The air the new unit moves is phenomenal compared to our old system and it is so much more quiet! We then had a 3 head Mitsubishi Hyper Heat mini split system installed. We have already used it and we love it. We have to actually listen to hear it. The air moves great and the temp you set it at, is the temp you will get in the room. As far as installations go, Al and the Team are efficient, work great together and are clean. If I hadn't been home when they were there, I would not have know they had been there. We have used Big Al's for our standard service for a while now, and will continue to do so. If you need a reliable, trustworthy company to work with, we highly recommend Big Al's.
You couldn't ask for better service. They will go above and beyond to get you back up and running. Super fast response for an emergency call. Even though a part wasn't available, they were able to figure out a work-around that got us our heat and hot water back for a couple days until job could be completed. They also won't try to upsell you. Everybody from the boiler/plumbing guys to the electricians are just good people and top notch. It started off as a first time emergency call and turned into my family finding our new plumbing/heating company.
You’re not going to find a more honest, reliable, or knowledgable Plumber around. Don’t hesitate. Clean work
We are very pleased with our service visit. Big Al's responded very quickly. The technicians were professional courteous and pleasant. We would highly recommend this company. Dale and family
I called Big Al’s to repair a noisy direct vent. Excellent service! Highly recommend!!!
I set up an appointment and was told we were booked. Drove an hour in the snow and they told me they never put me on the schedule and they were going to call to let me know the deal and then said they forgot. Unprofessional and lack of consideration for there customers. Not using them anymore!
2nd time we have used them. Fair prices and great service. I will be using them to install a new oil tank in the spring!
I am always looking for contractors who are fair priced, know what they are doing, and show up when they say they will. Big Al's Services checks all boxes. I have used them multiple times and have not been disappointed.
My hot water heater was leaking so I called Big Al’s service. Not only they replaced the hot water heater the same day they were very clean, professional, and the prices were very reasonable.
Big Al's service is beyond amazing - I was worried about my oil tank being so old - I decided to get a quote from Big Al's due to they perform yearly maintenance for my boiler and over the years I have found he is VERY honest and has amazing service - the price was reasonable - so I booked it - my new Roth oil tank is nice - the crew did an amazing job - informed my husband with every step of the process - removed all debris - cleaned up the area - no mess. I cannot stress enough how amazing this company is - and will ALWAYS recommend them to everyone! Thank you for peace of mind!
We can’t say enough about Big Al’s. We had an emergency situation at the house and needed a new oil tank. Al came out quickly to assess, and the team worked incredibly hard to get the job done. Our install/removal was one of the toughest the guys have had to do, but they did not give up. They kept a positive attitude, stayed determined, and made it happen! Everyone on the team was so incredibly pleasant to work with, and we are confident in how well the job was done. We are so thankful to have found Big Al’s!
Al is wonderful! He is responsive and quickly gets you on the schedule. We had an issue with water leaking from our furnace and he walked me through things to check and then got us on his schedule for next day fix. I highly recommend!
Working with Al and Amanda was such a pleasant experience! I felt like they genuinely cared about the issue I was having and both worked quickly to help me get the repairs I needed within hours of my first call in. The prices are reasonable and they provide excellent service!
This was our first time using Big Al's and we couldn't be more pleased. They responded promptly to set up a repair time for us and didn't leave until the job was done. Both Al and his employee were pleasant to deal with and knowledgeable. We'll definitely be using them again.
Have used Big Al’s Services multiple times in our home. Appreciate the quick professional service at an affordable rate. The guys have always been pleasant and in todays world that speaks volumes!
Big Al’s responded quickly to a leaking boiler call. They were able to diagnose and repair the issue rapidly and with a smile. They have a knowledgeable team, affordable pricing, and are pleasure to do business with. I Highly recommend them for all your boiler/hvac needs.