Reviews (100)
quoted 6k for a replacement of my in direct water heater. Had to pay 85 dollars for the tech to spend 10 minutes to tell me what I told him on the phone. The water heater was leaking.. Called another company they spent the time to learn that my tank was still under Warranty and replaced everything for 2,500. Even IF I had to buy the water tank the price was still 2k less.if you didn’t want to do the work why bother trying to take advantage of us. So yourself a favor call someone else
Angel is the best! He and his crew did a lot of great work at the house many years ago. Everything is still holding up and working perfectly.
I recently had a leaky tap that needed repair. LHR Plumbing and Heating was able to come out the same day and fix it in no time. Their prices were also very reasonable.
My water heater had reduced water flow and was not getting up to temp. Turned out to need a new mixer valve. The technician was great all around (prompt, knowledgeable, courteous, etc...). I initially had an issue with the billing for the job performed and a manager reached out to me and turns out there has been a billing code error that was made. I appreciated hearing back and seeing the refund process immediately as promised. Company was quick and efficient in all areas.
The plumber was knowledgeable and gave me information which I didn’t know. Took care of the situation with no issues.
LHR has been great to work with. As a Realtor® I value honest businesses to partner with. LHR is always my first call when clients request a service. Thanks to Angel who leads a wonderful team!
Friendly and professional team of people. Erick, thank you for your hard work and expertise to solve a difficult and problematic kitchen drain.
I'm extremely impressed by Brandon Stachuls expertise and honesty, of LHR plumbing and heating. This guy knows his stuff! He put me at ease immediately with his confidence and knowledge of how to handle our heating system. Brandon is everything a service man should be: smart, courteous, honest and personable. We hired a different, well known plumbing and heating company the day before for this situation. It was left undone and never started because of parts needing to be ordered and also left me with the worry of potentially having to replace the heater, if the parts ordered didn’t work. I called LHR the next morning and Brandon walks in and sincerely assured me, after looking at it for no more that 20 minutes that he would have it up and running. Which he most certainly did- with no parts needing ordering AND the heater is in actual good shape. I plan to move my business over to LHR because of great service and just over all great communication from everyone I’ve been in touch with here. Thank You! Tricia Bates / Hollis NH
this is a long overdue, I've been using LHR for a couple years now, and literally each and every time, they're a pleasure. from the friendly, smiling voice that first answers the phone, to the tech that shows up. This last time, Angel, the owner, tried to help me troubleshoot a problem over the phone. when i couldn't pull off the repair, they had Matt show up the next day. They both kept me posted with what was entailed, and asked my permission before doing anything outside of the game plan. always professional, always fair, and always do what they say they're gonna do. Highly recommend giving them a shout when you need HVAC help.
Eric showed us what needed to be replaced then he explained why they needed replacements. Eric was very professional in a down to earth way
Very weird, because I thought I posted about LHR 2 months ago when our shower was serviced, but perhaps I just responded to an internal review. In any case, I’m glad I checked, because we were thrilled with LHR’s reasonable pricing and next-level service! Everyone from the phone (thank you, Sadie and Mary!) to the final service call (Matt provided old-school personal service with a friendly outgoing demeanor coupled with top-notch workmanship) made our experience with LHR the best we’ve ever had with a plumbing/heating company. We hope we don’t often need their help, but needless to say, if we do, we’ll be calling LHR again!
Matt was exceptional. Arrived on time, immediately put in protective booties when entering our home. Went through all of our options to troubleshoot our well tank and guided us to a resolution. He was transparent, polite and professional. Thank you for another great experience LHR!
I have been using LHR for 2 years now for all my plumbing needs (mostly heating) - and they have been excellent! Professional and quick service. Communication is also top notch. LHR is the best!
Jeff & Eric from LHR were great. Professional and transparent. Would definitely recommend them.
We had a leak under the kitchen sink which was difficult to locate. Matt methodically checked every possible option and was able to find it and took care of it for us. He was very professional and knowledgeable but also very friendly, easy to work with him. Very honest in his estimate for his services. Thanks Matt!
This was our first time using you guys (certainly won't be the last), everything was great - to the early reachout when you had to move the service call, to another to check if we were home so they could come early - communication is always great. Matt was the tech who came here - he was professional and reviewed/explained the different things he was looking at and fixing. He did a fantastic job and we will recommend both him and the company to any in our area that need plumbing work done.
Great Service! LRH did our new split mini's for our house. They were on time and on budget! They have always been responsive to any questions about the units and operations. Good job LRH!!!!! 11/10/22 - Came today for preventative maintenance and a leaky toilet issue. All resolved. Angel is a great professional and was very friendly! Had a glitch in their scheduling system, for which he personally resolved. THANKS!
Jeff and Eric were great to work with. Straightforward, knowledgeable, and professional.
These guys helped me out big time. Landlords tried to take advantage of me but i didnt allow it. Will be having these guys come out for future repairs.
Randy from LHR is fantastic. We bought our house 15 years ago, and we have a Laars Endurance combination unit (baseboard heat and hot water) that was installed by the previous owners. In the past, I've had plumbers refuse to service the boiler because it wasn't a brand they supported. Even online, the original Laars Endurance is not highly regarded by plumbers. We called LHR because we had no heat, but hot water was fine. Randy from LHR arrived and was familiar with the Laars boiler. He was able to diagnose the problem (a bad transformer) within just a couple of minutes. What I appreciated most was Randy's willingness to walk me through not only how the system works, but also to show me the test he ran that showed the failed transformer. At no point did I feel like Randy was rushing the job or trying to talk me into anything "extra," though I did request an estimate to replace the boiler as well due to the great service and workmanship. I highly recommend LHR based on this interaction and fix.