Reviews (100)
Very good service I can trust on! Thank you Mr Sean . and Mr. Seung woo !!
I have been blown away my the customer service at this company. AC’s and their units can be tricky in Vegas. When something goes wrong in the summer heat, it can be devastating; when you have a 2 year old, that’s the first concern. I contacted this company with a huge concern and they arrived early. Their employees are not only professional, but honest people that really want to help. 10/10.
Danny was very professional . Checked all details on the AC identified the issue quickly . Replaced the capacitator and had the AC up and running . He offered us the yearly plan which we happily took , takes care of AC cleanup and plumbing checks twice a year . Highly recommend
Second time we've them. Very prompt with great service and fair prices!
Excellent service from the office staff and field employees, Walter and Joe. They both were extremely conscientious, polite, knowledgeable, neat, friendly, and thorough. I cannot praise them enough. They will always be my "go to" guys.
Ricardo is very pleasant and respectful. Also very knowledgeable. He did a wonderful job, explaining everything to me. Thank you so much! Such great service.☺️🤙🏽
My toilet was non-functional on a Saturday and they got Plumber Nate Egan right out to help me. He listened to my concerns, fixed the problem and was so nice and personable. Thanks to Nate the Great!
After purchasing a new washer and dryer, we noticed a soggy wall where the connectors were located. Despite our attempts to troubleshoot the issue ourselves, we discovered that the water shutoff valve was stuck open, which required us to shut off the water supply to the entire house in order to disconnect the unit. We decided to seek professional assistance and found Silver State Plumbing. Their online form made it convenient for us to schedule an appointment for the following day, with a fee of $59. Soon after submitting the form, we received a phone call to confirm the appointment. The woman also offered to send someone out the same day for an after-hours fee of $89. We agreed to this option. Before the techs arrived, we received a text message containing photos of the individuals who would be assisting us, and also we received a phone call to inform us that they were on their way. I personally liked that they did both as it provided me with a clear idea of who to expect and ensured we were well-informed throughout the process. When Walter and Joe arrived, they assessed the situation after we had already cut out the sheet rock. While they were unable to determine the exact source of the leak causing the wall to become soggy, they presented us with a plan to redo the lines and install new valves. They ended up needing to pick up some supplies, but were pretty quick to return. We found both Walter and Joe to be personable and professional throughout the entire process. They were attentive to our concerns and explained their proposed solutions clearly. Despite the initial difficulty in identifying the source of the problem, their expertise and willingness to go the extra mile to find a solution were commendable. Overall, my experience with Silver State Plumbing was positive. From their convenient online scheduling to the excellent communication regarding the technicians' arrival, they demonstrated a commitment to customer service. I would recommend their service
Silver State was very responsive and finished the job quickly. Dispatchers were very communicative and they even bumped my repair up to an earlier time. Chris Roberts was a cool guy, knowledgeable, quick, polite and friendly. I’d recommend Chris and Silver State to anyone with immediate needs. I’d hire Chris if I could. I tried to tip and Chris refused and said he’s well taken care of by his employer so thumbs up to Silver State for taking care of their people. Business card is stuck to the fridge for whatever pops up next.
Lady over the phone said they couldn’t service my fridge because it wasn’t on a commercial area like why the hell does that even matter,what matters is that your getting paid to do a job comercial or not, if you can’t service residential areas don’t advertise that!
Mike and Matt where amazing they work fast, are well knowledgeable and pay attention to detail.
Michael was a great technician. Explained everything and more. Wonderful service.
I had a tankless water heater installed, and the recirculating pump was causing vibrating noises every 30 minutes. Elvis came and checked the system and offered to change the location to an exterior wall in the garage. Hopefully, this will eliminate the noise. I'm happy that Elvis offered a remedy to this problem. Once the system is changed to an exterior wall, I will post comments again.
10/10 fast response time, Danny offered us summer and winter service! He quickly fixed our issue, offered plenty of advice and answered all questions! Thank you!
Silver state always delivers! Walter was extremely professional, and very courteous. He did an outstanding job was clean and neat. I highly recommend Silverstate for any plumbing issues. I like how he explain the process along the way.
What can I say that everyone else hasn't said already? Mike and Matt are amazing, the loyalty, commitment and honesty that they possess are beyond words. I've never experienced workers with so much knowledge and love for the job in a very long time. Matt and Mike explained and "showed" us what needed to be done and were adamant in making sure that they left us with nothing to worry about. This world would be a much better place if everyone worked as hard as these two. I was truly blessed that these guys are the ones that ended up on my doorstep. I believe Mike and Matt are a great asset to the company...and community. Thanks guys, Lilia
Thank you Michael. You didn’t leave until the plumbing job was completed. I highly recommend this professional and this company to others.
Danny Neske is our maintenance technician. Pleasant and informative with a great personality. Great job, thanks.
Replaced main water line to house job was done in timely manner very thorough steps were explained to me cleanup was good would recommend
Mike and Matt we able to show up same day when I thought I was hearing a leak under the house. All repairs were made within 24 hours of that initial phone call. Great, fast and friendly service.