Reviews (22)
The best experience, hands down. The technician, Adam, called to discuss my air conditioning issue shortly after I placed my service request. He was extremely polite and professional, and gave me a short, two hour window for his arrival: same-day on a Sunday. He text me 30 minutes prior to arriving, and was right on time. He took the time to explain everything to me, and gave me his honest assessment. The repair was made promptly, and in line with his initial estimate. Adam was terrific; it’s definitely the customer service that’s most important to me when it comes to selecting a service provider, and Adam created a loyal, happy customer in me. I can’t express how happy and grateful I am, and would recommend Adam and Lake City Air Conditioning to anyone that needs honest and reliable HVAC service.
Adam is my hero. HE FIXED MY FURNACE ON HIS FIRST TRIP!!! He methodically examined inside the furnace with extremely gentle and careful manner that reminded me of how a dentist would look into his patient's mouth. He is slim and calm and smart. He patiently took time to triple check to make sure the furnace worked after he reconnected the wire. This is November 22, 2022. We got the heat back. Thanks to Adam. I cannot ask for a better technician to fix my A/C furnace. The web site on Lake City Air shows many satisfied customers' comments on Adam. Everybody adores him; and I find that they are right. I am glad I followed their view and called Lake City Air and insisted on ADAM. When Adam called me back, that was the start of my great day. FYI: Yesterday, my old A/C company disappointed me by sending a new tech, who left me with the non working furnace. Company is as good as their technician's performance. From now on, I will only go for Adam.
The sevice was great. Adam was ontime friendly and fixed our system and exexpained what he did price was fair and I would recommend Lake City Air to my friends. Will sign up with them for annual maintenence.
Nothing but good things to say about julia, Adam and the lake city HVAC family. Signed up for their extremely budget friendly (half the cost of local competition) annual Hvac maintenance plan and am beyond satisfied with my first service visit. Our technician Adam was not only on time and professional, he diagnosed several issues with our system that had potentially life threatening consequences that required immediate action under the manufacturers warranty. Without him, we would never have known that each time our AC kicked on we were risking a short circuit or worse, an explosion and catastrophic fire. Highly recommend this company and look forward to trusting them with my HVAC maintenance needs.
Jake was a very informed and professional serviceman. Clarified the issue and quickly resolved it. I’m in the trades so trust when I say this… these guys were top notch. It’s hot outside I don’t think he even broke a sweat. Fantastic all around!!!!
Had a capacitor go bad on one of our AC units. Lake City Air was able to come out quickly and diagnose the issue right away. Jake was fast, efficient and very knowledgeable. The next day the AC unit did stop working again and they were able to send Jake back out. It ended up being a switch that wasn’t on all the way. He got it fixed right away and didn’t charge us for the second trip out. Good company and will use again.
Jake identified the problem with our AC unit within 10 minutes, replaced our capacitors and had it up and running very quickly.
My air went out on a Friday night when it was 115 degrees. Jake came out at 7:30am next morning. Upfront pricing and provided me options for a temporary fix or long term. Definitely would recommend to family and friends 🙂
Jake was awesome, he found the problem, fixed,and the AC unit is blowing and going. Hasn't felt this cold in a week. Definitely recommend these folks. Was told it would be tomorrow before they could get here,got a call from Julie and told that someone would be in within a hour. Sure enough they were here.
Excellent service. Came the same day. Explained everything very well. They have a great 2x yearly maintenance program that is reasonably priced.
The person they sent out Jake very nice guy professional explained what he was doing thoroughly explained little programs that they have which I impressed with I would definitely 100% call this man back out here and this company
Jake and the team did a great job, completed in one day, as promised. We’re very happy with the new Trane A/C system.
One of the nicest and honest company I have ever come incontact with in a long time! They were their to help and educate you. Thank you!
I called on a recommendation of a fried and couldn’t have been happier. My a/c unit stopped working early this morning and they were able to send a technician (Adam) her within a few hours. He quickly diagnosed the issue and replaced the dual capacitor for far less than I would have expected. Very quick to respond, honest company not looking to up sell you on a whole unit. Very happy!
Adam - along with the whole Lake City Air Conditioning company are fantastic. As a PHC contractor in the Industry for 25 yrs. & currently in another state with my own business, I'm well versed in the ways money is made honestly and dishonesty in many markets. I can say to the homeowners interested in taking care of your equipment give them a call. It's refreshing to know someone still does it the way I believe it's supposed be done. Take care of who takes care of you and they will take of you in return. Face it, it's gonna cost to get your air conditioner fixed in the Vegas valley, but not every 8-10 yrs. does the equipment need to be replaced. The right company will explain repair vs replacement when the time is right. That's what this company is, the right company for you Vegas valley air conditioner users. Keep it up Lake City!
Jimmy from Lake City was outstanding. He was friendly and very polite - but really, when someone comes out to you on a hot Vegas day and finds what’s wrong with your air conditioning, it’s hard to look any more heroic than that. Two companies had come out prior to inform me that either (1) there was nothing wrong and I was imagining the problem; or (2) it was a condo design flaw that the vent in the kitchen didn’t blow out air like the other vents. None of them even opened the vents to see the ducts. Not Jimmy. First he listened to my problem and then he actually brought in his ladder and opened up the vent. In it, he found this odd thing pictured below, and found the reason why the airflow in this duct (in the kitchen, no less!) was next to nothing. The woman at Lake City who scheduled this appointment was also really stellar. She first scheduled the appointment for the same day but then called back and told me honestly that she didn’t want to send her guys into the attic space so late on a hot afternoon if it wasn’t urgent — and would Monday morning be acceptable. I said that was fine, and that’s when I met Jimmy. Transparent and efficient. Can’t ask for more than that. If anything goes wrong with your AC, CALL LAKE CITY FIRST! The service call was $90.
I just had my 2 older units (1991) serviced by Adam. He was an amazing service technician. He worked hard to get our units working at peak performance and was very friendly and polite. Julie, in the office, was extremely helpful and answered my concerns with speed and superior customer service! She even sent me an extra receipt because of my OCD filing issues! I will absolutely use this company again in the future! From the first call to finish of service, they were exceptional and professional in every way. Thank you for a great experience!
Awsome service , great prices. They sved me thousands of dollars in unnecessary work that other companies tried to upgrade and sell. My ac has been working for 3 years with no problems. Highly recommend Lake city. Thanks guys
Adam was very professional and pleasant; did a great job. Thank you.
I have 3 condos and have been calling random companies for my repairs. All were shoddy with more interest in how much they can make off of me. Then i got a recomendation for lake city air. This was the best thing that ever happened to me. They are polite and professional and are more interested in doing a job well than how much they can soak you for. Thank the lord for lake city air.