Reviews (38)
I had an outstanding experience with Alpha Air today. I needed a smart thermostat installed and the owner, Artur, came out himself to assist me. Artur was extremely friendly and knowledgeable, and took the time to walk me through the entire installation process. He explained everything in a way that was easy for me to understand, and I felt confident in his expertise. The installation was completed in about an hour, and Artur was very efficient in getting my system up and running. He even took the time to show me how to use my new smart thermostat and answered all of my questions. I was very impressed with his professionalism and attention to detail. Overall, I am very pleased with the service provided by Alpha Air. Artur provided excellent service and made the entire process stress-free. I highly recommend Alpha Air to anyone in need of HVAC services. Thank you, Artur and Alpha Air, for your exceptional service!
Terrible service and really bad quality of work. Never using again.
Excellent service
Terry was wonderful, making scheduling super quick and easy. Adolfo (technician) was very knowledgeable, professional and helpful. Price was very reasonable. Definitely recommend this company.
My AC decided to die out on a typical 109 degree Las Vegas day. I called at 510pm and someone answered right away to talk to me. They had a tech to to my house within the hour who quickly diagnosed my AC unit and was able to fix it right then and there. Super friendly and knowledgeable, would 100% recommend to everyone!
Good good
I do NOT NOT NOT recommend this company at all last summer the owner installed a new AC unit on a temporary rental I was in and the bedrooms were EXTREMELY hot especially the front room and that was my young daughters room it was so hot she could not even sleep in their .The owner told me he did not know what to tell me as he vaped and laughed ..I believe this company sold the owner a new unit when one was not needed and he said the new unit would resolve the issue in the bedroom .THAT WAS A LIE !
Had 2 units installed. Artur was highly professional, polite and informative. Terri, in the office, was first point of contact and set the tone for the great experience throughout the A/C replacement. Competitive pricing and high quality Trane units. A+++!
Great experience with this company. Our AC condenser was slowly dying this Summer and we contacted two different AC companies to try and fix it. One of them couldn't source the parts and the other told us we needed to expand our ventilation system and get better windows. We decided to wait until Winter to fix it but the system gave up the ghost before we made it. We had no AC and it was still 90-100 degrees outside so we called Alpha Air. We called at 5 PM and they were out the next morning. They diagnosed the problem (internal short in the condenser) and gave us a good quote to replace the entire system (based off what we expected from our research on prices). They were able to source the equipment and replaced the entire system the following day. All told it was just under 48 hours from when we called to when we had a brand-new AC unit and furnace. The system has been running great since and we haven't had any issues. They are even coming back out to do a free inspection to make sure everything is functioning as it should. I'm glad I found this company and I would definitely use them again in the future.
Amazing service and great value , professional install . Definitely Recommend
We called on a Saturday and received a same day appointment, during a heat warning day. They had the part in their service van and fixed my A/C! I would for sure recommend them.
Outstanding service. AC died. They responded same day. The technician (Adolfo) was polite, professional, found and corrected the problem promptly. The repair cost was very reasonable. Highly recommend!!
Our downstairs A/C quit working amid this heat wave. Checking out reviews we contacted Alpha Air. We got an appointment the very next day, they showed up within the said timeline- and even sent a txt message letting us know who was on their way. William was great! He quickly solved our problem, was knowledgeable, very courteous and polite. We will certainly be calling them again (if any future issues) and highly recommending Alpha Air in the meantime! Thank you!!
Awesome people in service. Kind courteous and fast.
Got two new units installed excellent service and very professional Units work great 👍👍👍👍👍
Very professional company, they got here on time, did a great job, I’m very thankful to them & most definitely recommend this guys for all ur AC works
I couldn't have asked for a better experience. Been going to Alpha for several years now to repair my old units. One finally took a dump completely, so I went to Alpha for the job. I probably could have found it cheaper elsewhere, but cheaper doesn't always equate good customer service. And I knew using them in the past they were responsive and quick with my repairs. Recently the new unit stopped working. So I was super concerned. But they sent someone right out, he discovered it was a switch problem not caused by their install and replaced it at no cost. I highly recommend the team at Alpha. I will continue to use them for my HVAC needs.
Quite possible the best organization that I have worked with. Terri on the phones is excellent in keeping one informed, automated messages, invoicing etc. The crew is quick, professional and patient, very rare qualities in today's environment. My AC broke on a Tuesday, they attended to my call for help within hours, gave me my options and a portable air conditioner to keep me cool, installed a brand new 5 ton Trane AC on Friday, they had to request help from a crane company that picked up the new AC and placed it in the requisite spot, no dolly for these guys, they did not want to scratch the new machine. Excellent pricing! Just enjoyed working with all of them. Artur the owner personally visited me twice and dropped off some complimentary sensors and air filters. Hats off to Alpha Air. Please keep up the good work.
After a very frustrating hour of calling AC companies that claim to offer 24 hour service we found this wonderful company. Arthur came out at 1am and quickly and efficiently fixed our AC at a very affordable price. Thank you so much, Arthur!
I reached out online for a quote on AC maintenance and help changing my filter and the company responded within minutes. They were here the next day, on time, and texted me a picture of the Technician. This is such a good idea. That way you know who to expect, their work van is clearly marked and Adolfo was very professional and patient. I didn't feel hustled at all. Excellent business!!