Reviews (40)
Very honest! No upsells or anything unnecessary. Highly recommend!
If I could give a zero star, I would. The Management company that I am currently employed under retained their services for an a/c call. The resident is a 95 year old lady. Carl’s left her apartment with no a/c and no follow up with the management office. I found out via an angry call from the residents daughter. The manager at Carls was completely unapologetic for the lack of follow up and responded with “we told you guys 2 years ago that your a/c’s was trash”. That had nothing to do with the complete lack of regard as a “professional” company today. As the Property Manager I raised my voice, but frankly, I have a right to. I have and will defend my residents. We are paying for a service that was left unresolved , with a resident shouting at us. Any Property Manager looking to retain Carls as a contractor should run…and run fast. Also, this has been edited in response to the managers response. I’m not understanding how my language can be construed as a “racist” term for you? You have no historical reference point of attachment to make such a claim. Help me understand. However, a 95 year old Mexican lady left with no a/c in 97 degree apartment can surely make such a claim. Shall we go there? A clear case of racially based professional malfeasance to say the least. So no, I don’t respond to threats, and no I won’t take it down, unless you decide to do right by a resident that you abandoned, delivered NO follow up to the management office, and, since she is bedridden, actually endangered her life. Do better.
Matt and crew are the best......
NOT VETERAN OWNED
They treated me with respect from the minute I called and talked to Sara who helped me with my situation, everything went as smooth as can be new ac/heater done. Enrique set me up and matt and his crew completed the job with friendliness and professional
These guys are the best, I'm a disabled vet retired tradesman that's use to fixing my own stuff.I bought an older home with a cobbled up exh fan duct on the range hood,with the arthritis in my hands I just can't hold tools to fix it.I called 3 A/C ductwork places they wouldn't even bother coming out, then I remembered Carl's, they had done work at my old house.I talked to Chris the shop foreman (great guy)and he had a guy at my place the next day, Matt the tech they sent out was GREAT! He had the ductwork installed like a pro in less than an hour.The price was very very fair! They treated me great!The ole ladys happy cuz when she frys bacon in the morn it no longer stinks up the house! Thanks Chris and Matt for making some old folks HAPPY! Carl's is the BEST!
I go in to Carl’s A/C quite often because Cris in the shop will cut, bend and fabricate anything that I need. I do electrical and he makes electrical panel covers for me quite often. Price is always more than fair.
I hire these guys for work. They service a large facility and always deliver on service. So when my home AC went down, I thought I’d see how they do with residential. I got the same excellent service for my home, as I receive for the business. Their tech, Anthony was very professional, and had the parts on hand, so no waiting. This was great, as it was one of the more difficult parts to obtain. I can trust them with both a multimillion dollar facility and my home. It doesn’t get much better than that. I can say without a doubt this is my AC company of choice for properties in Nevada.
We fix everything
Good people. Good work. Fair prices.
Always top notch service
Great and affordable, quick and efficient.
Carl's has been my go to for about 20 years. They have serviced 3 of my rentals and our primary residence. The service and expertise is always right on, they fix everything the first time. If you need repair work or installations you can feel confident that Carl's can take care of whatever you need.
Rebuilt my house in 07. Did a piggy back system swamp/ac-heat. All hard duck no flex. Technicians Johnny and Billie are very personable and experienced. Great service. Chris you and your late dad Ed have a great company.
very pleased with work men and product
There's are very friendly, professional and dependable people my experience with them have been super I will recommend widely
Formerly, prior to retiring, I supervised the Henderson Police Department, which gave me a pretty good understanding of how nice it is to hear when you have a great employee. Your man (Billy) responded to my home today to repair a problem with my air conditioner. He was articulate, intelligent, and kind. He not only diagnosed and fixed the problem quickly, but was well versed on your maintenance program, which we are going to get. Throughout all of that he still managed to be patient with my 5 year old Granddaughter who was driving us all crazy, and made her laugh. This employee represents your company well. Mike
I could write and go on and on but in a nutshell your company was excellent. Your customer service is excellent, the technicians are very friendly and knowledgeable. After 4 long days of no air your company went the extra mile to help us.
Great service, very nice tech
Tech was very informative and helpful. He showed me how to clean condenser.