Reviews (100)
I had some issues with my cooling system and they came out and fixed it without any hassle. They did what they said they were going to without jerking me around. This is maybe my second year having the subscription and the Thermal people have really helped me out over that time.
Extremely professional and very impressed with this company. Everyone did a great job communicating with us and all the expressed timelines of when the work would be completed was always met and in most cases done a head of time. Matthew the tech that did the majority of the work, I couldn’t speak more highly of his professionalism and his knowledge of his work. Will refer to others I know. Highly recommended.
Kyle is without a doubt the most thorough technician I've ever seen! Will continue to request him in the future.
We have used Thermal Services for years. They have installed a new heating and air conditioning system for us in two different homes. Recently, I had 2 "emergency" situations and Thermal responded in a very timely manner and was able to fix my problem right away.
The service tech, Cody, was very nice, informative, honest.
I highly recommend Thermal air. Same day service is incredible. Colton was a super nice guy and very knowledgeable too.
I have heard nothing but good things about Thermal, and I couldn't be more impressed with their service. When my air conditioner suddenly stopped working during a heatwave, I called Thermal and they were able to come out on short notice to diagnose and fix the problem. The technician, Ken, was incredibly knowledgeable and informative. He patiently explained the issue to me in detail and outlined the options for repair. He was also very professional and courteous throughout the entire process. I was pleasantly surprised by the value I received for the repair. The pricing was fair and transparent, and there were no hidden fees or surprises. Overall, I highly recommend Thermal for any HVAC needs. They were prompt, efficient, and provided excellent service. And of course, a special shoutout to Ken for his exceptional work and customer service. Thank you, Thermal, for your outstanding service!
The service has always been great. The techs have been really helpful in presenting information to us about our heating and AC systems
The technician was wonderful. Very thorough and explained to me what he was doing in easy terms so I could relay it on to my husband
The technition came in and figured out why the AC was so loud. He then figured how to resolve the issue. We are very happy with the results.
Matt was very professional and took the time to explain things that no other technician from any other company had taken the time to tell me about. Found out that my brother-in-law has been using them for some time and has the same good things to say about them.
We replaced our HVAC system and sump pump with Thermal and have a monthly service contract. They provide maintenance checks for us semi-annually for our HVAC system. We have always had good experiences with Thermal and felt that we have been treated fairly when repairs are needed. We would recommend their services.
Great service, extra care, explained problem and showed me the cause, inspected other areas to investigate any possible future problems. Double-checked his work. And a nice guy.
The service man, Ken, was very helpful and explained what was going on in great detail!He was able to answer with clarity any questions that we had! 10/10 would recommend!
Timely, very courteous, professional, Knowledgeable, Honest c with clarity, answered my questions.
I contacted Thermal Services at 2:30 PM when our AC unit wasn’t turning on after winter. The house was 80 degrees! Ken was there an hour later and had the unit back up and running in no time! Ken diagnosed, repaired, and gave me a full walkthrough of my system by dinner time. Phenomenal job!
John showed up here and realized the problem right away. We were shocked, had several people look at this and had no clue. He corrected the problem and thanked for our business. We saig no, thank you. Offered him a tip which he declined saying it was his job and he pleased to help. We WILL call thermal again without guestion. Thx Thermal, and thx John
Excellent! John Suarez arrived on time and was extremely knowledgeable and honest. My experience with Thermal Services was perfect!
on time. super friendly and knew his stuff. Set my appointment on line and flowed just as it should. Great work guys!
My experience with Thermal Services and Colton was as perfect as could be! They were able to stop by the same day I called with my concern and gave me a diagnostic and made the necessary repairs fast and efficiently. My issue was resolved immediately thanks to the professionalism of Colton. Thermal Services is my go to for any questions and services I need for my homes HVAC and plumbing. I highly recommend them to anyone!