Reviews (11)
Jonathan came out to fix the AC unit that wouldn't turn on. He found the problem quickly and doubled checked everything. This was great as I was recovering at home from surgery, and really needed expert help. Thanks Jonathan.
Josh was the on-site tech and did a great job! We purchased a new Rheem 4 ton A/C from Ideal, Brian and Corwin, in July 2021. We orginally thought the problem issue was related to the A/C. It was not. We retained our old furnace as it was in good shape when the new A/C was installed. Turns out the problem was a bad condenser in the furnace blower fan. Easy fix, but not easily found. Josh went through his diagostic checks, found the bad condenser and replaced it all in under 2 hours. He explained thoughly the process, our options and found a reasonably priced new condenser. We are very pleased Ideal's new A/C and their service support! Thank you. Brad and Lori J.
I can’t recommend Ideal more. Jon and Josh were amazing - great communication, Thorough work and timely!!
Ideal was wonderful to work with!! I highly recommend their company! When I bought my new house in 2021, they installed the new AC unit. They were more thorough than the other 5 companies I got quotes from and offered more options. They offered the best pricing and payment plan. I have used them for system maintenance too and was very pleased. They are responsive, professional, and you can tell they take care great care of their employees based off of the amazing customer service.
Corwin and his team took great care of us during the entire install of our HVAC unit. Great communication and follow up. Thank you for all you do Corwin!
We had a new install done to replace the AC/Condenser/Furnace units, as well as expand airflow/conditioning across the house. We also had some existing hardware that was reused. Ideal was really good! From the project manager, to the service techs, to the owner, to the service coordinator. Everyone was friendly and helpful. Everything was done very well and very fast. Their service techs could work around some of the nuance of a store bought humidifier in place of their own. There was a few slight bumps after the system break in that they continually worked at until they were fixed. I will be using Ideal again in the future if I should need any HVAC assistance!
On time, courteous and thorough.
On time and professional! Highly recommend Ideal!
I am new to the area and needed ongoing maintenance service on my residence in Elkhorn. From the first call to Kathy in the office to the actual service completed by Chris a very good experience. Quick to answer the phone, prompt and polite and very thorough inspection and service of my system. Great locally owned company!
Always my go to heating and air service. Seems like my AC unit always goes out at the worst time and Ideal heating saves the day.
Great work! I've had Ideal install ducting to supply a room I built and most recently they did maintenance on my AC unit. I'm glad to have an HVAC company I can depend on!