Reviews (92)
Good price and service.
Called April 10th to set up an appt for April 14th when I have a shorter work day to have my dryer looked at. Was told tech would call me that day to set up a time waited till just after 10 to call and see why tech hasn't set up time with me to finally have tech call me back to say I was never set up with him for a service call so now he's booked for day but expects me to wait 4 more hours to call me back to see if he can get me in but told me many times he's booked. Called main office back and all she could say was she was sorry. So if you need something don't use this company I'm sure they will forget you as well. So thanks Jackson for having me waste a weeks time waiting for you on something that was never going to happen
The tech was up front and honest with me. He got my refrigerator fixed and at a reasonable price
They installed my furnace very professional
We purchased a furnace from Jackson Home Appliance, and they installed it professionally and have responded to all of our follow up calls in a very timely manner. They are always very pleasant to work with and provide answers to questions very quickly. Kelly, Dave, Merlin, Todd and the team have been great to work with.
They were very prompt in taking care of our humidifier. Thank you Derrick for taking care of everything.
Literally almost got ran over by someone driving these vans. Wish they would've slowed down so I could get the plate number & report it but I just saw the company name on the van. I know who ill be staying away from if I ever need heating services.
I have used Jackson in the past. This year I went with a different company. (Better pricing for winter check up) Because I thought Jackson was a great family owned company I decided to contact them to see if they could give me an estimate on repairs. I was told to speak to Todd. When I called Todd, he acted like I was bothering him and asking for the moon. Very poor customer service and I will not be using them for future services.
They attempted to fix our AC inoperable and then refused to fix it so we had to hire a second company then had nerve to send 1200 bill for something they never fixed.
I had been told by another company that the glass replacement for my oven door wasn’t available anymore. Brandon Wolfe found it, ordered it, and replaced it. He was fast, reliable, and cleaned up after himself.
Takes a very long time to get Parts for Service.. it’s always we have to order the Parts which takes over a Week
Dave was just here and installed furnace covers. He was professional and did a GREAT JOB and it looks GREAT! Thank you Dave for always helping us out :)
Andrew repaired our ice maker and it now works great! Price was reasonable. He explained everything and answered our questions. I highly recommend Jackson Appliance Repair and Andrew.
Great company!Reasonable prices
Highly recommend this company. Great people, highly trained experts. Quick response and they really care for their customers. Best pricing and they don't attempt to sell you things you don't need.
Duey was great. He knew what he was doing and was very professional. He fixed my refrigerator and it has been working great now. I am so glad I called them. Thank you.
I've been using Jackson for 3 years now and they are the best in the business! Merlin is a wizard and Bill is a miracle man! I trust Jackson Home Appliance for all my home HVAC needs.
very polite a little problem with scheduling. End result samsumg ice maker still has problems but that sounds like it might not be their fault
That was great
Friendly. Prompt service