Reviews (100)
Our AC went out over night, and they were able to make it out with a few hours of calling in the morning. DaJuan H. was very professional and thorough. He got our AC working again, rechecked everything to make sure it was all working properly before leaving, and helped us save money on today’s and future services. I definitely recommend!
Jerry A. did a great job. He was on time and very polite.
What started out as a frustrating night ended smoothly when we called Jerry Kelly to fix our ac. Never expected issues in a home built 2 yrs ago. Even though it was installed by a different contractor, Jerry Kelly sent a very knowledgeable technician by the name of Kaleb. He was polite and professional. Most importantly, he fixed the problem and we were able to enjoy the rest of our evening comfortably. Kudos to their polite, responsive team!
Repair tech came out yesterday, but my 28 year old system wasn't repairable. The tech (I am so sorry, I've forgotten his name already! Was it Tyler?) was really great - really nice, very professional, explaining everything & working with me to get a replacement system. They were able to replace the whole system today! Zach & Kyle were just wonderful - very friendly & professional, kept me informed of everything, worked through the tech glitches we had with the wifi thermostat like champs, and were just overall a pleasure to work with. I would recommend Jerry Kelly to friends!
Zach B was fantastic and so knowledgeable, he just came out for a quick consult and was great. Hopefully we don’t have to use him again for a long time but it’s wonderful to know he is around if we need him.
I had great service from Zach Busby, who spent time walking thru my AC issues. He had a great way of presenting the facts and recommendations.
Mark, Zane, Zach, and Kyle were great to work with. Very professional, informative, efficient and thorough. Great job!!!!
Jerry came to give me a quote on a new system and found out I did not need one. He fixed my problem in no time. He was amazing and great customer service! Will be using whenever I have an hvac problem!
Recently purchased a house and wanted to get some tests done before we move in. I met with Jerry and he was fantastic. Provided me with our options and helped me determine our best plan moving forward. Jerry was phenomenal!
Highly recommend Jerry Kelly. The service technician Elliott B. was phenomenal!! He was quick to respond, kind, efficient, a very impressive tech. He was able to fix our unit in no time! THANK YOU SO MUCH!!! I will recommend Jerry Kelly to everyone I can.
I rely on Jerry Kelly. I call every time something goes wrong and they are responsive, skilled, reasonably priced, and trustworthy. I called for help last night and Josh (my technician) got here first thing in the morning to look at my furnace and answer all my questions. 10/10 recommend.
Our installation technicians (Zach and Dameon) were great. On time and professional. Very effective and good communication about the process as it went along. We put in an entirely new system and are very happy with the results!
1st time using Jerry Kelly for out HVAC service and I know we will gladly call on them again! From the moment Mike C. introduced himself, he conducted business on 5 star level. Professionalism, integrity, honestly and technical expertise all intersected to give us a very pleasant repair experience. Mike C. presented his concerns and recommendations on what we should be thinking about for the future with our old system but also was also not overbearing on his presentation. A great company represented my even greater people, always makes for a very pleasant and memorable experience! Well done, A+ in my book!
Elliott, did our yearly service today. Very nice/polite & professional. Very informative on everything, little things to update yearly etc.
The technician, Jerry, was professional and first class. Was transparent, informative, and helpful with all my questions. I appreciate the great service!
I want to believe that the tech that came out had the best of intentions. He was nice, but he didn’t listen to my concerns of what the current actual problem was and pushed for an entirely new system. Admittedly, I did new a new system. But I asked for just a fix in what I figured was a non working capacitor on my outside unit to tide me over until I could make arrangements for a new system. I was quoted $1,500 to fix the outside unit with no guarantee it would work. And again pushed to buy a $15,000+ system. Thankfully, I was not charged for the service call. But when he left I called a small family owned company that came out, listened to my concerns, fixed my capacitor (because it was definitely the problem!) for $500 and quoted me a whole new system for less than $8,000 Again, I’d like to believe that they had the best of intentions in my system being old, but I didn’t feel heard about only being interested in fixing the current problem, I’m not sure he even looked at the capacitor (because the next company took one look at it and said it was bad) and the price point was atrocious.
Dalton did a great job. Was very professional and fixed our heat quickly! Would definitely recommend Jerry Kelly and will be using them again in the future. They came back and serviced our AC...Jerry was wonderful!! So nice and helpful I'll definitely keep using them!
Jerry A: +90 degrees and our unit started leaking water in the basement. Jerry came out within 2 hours and was able to identify and fix the issue. Highly recommend.
Jeff Brooks was supper informative and helpful on assisting my company on our AC needs. He provided a quick solution to help resolve our issue to keep staff and clients cool in the summer heat. Highly recommend!
Zack was polite, knowledgeable and explained everything very well. He was also quite personable.