Reviews (61)
We had a freeze snap and the furnace died. I tried all those emergency repair places in the West Haven area twice and no one ever called me back! I called CISCO at 7:00 a.m. on a Saturday, he called me within 15", was at my house in 45", and I had a new furnace by 3 p.m. GREAT service by a real professional. I am very pleased.
Needed a same day response during -30 wind chills and these guys came within hours and DELIVERED. Other services were weeks out or not answering their phones. We will never call anyone else for our HVAC needs. Highly recomended! Thanks!
Easy to call and comes when promised
Very professional, scheduled same day appt, and the technician was super friendly and knowledgable. I am new to the area, and I now have a go-to heating and AC place for years to come. Thank you for taking care of me and my home.
Excellent professional service by the technician. We always relied on Cisco for our heating & ac from installation to yearly maintenance.
The CISCO crew that installed our two new commercial HVAC units was extremely knowledgeable, efficient, and courteous. Owner Dave found a major problem with one of our previously installed HVAC units that all other contractors had missed. His expertise will significantly lower our operating costs going forward. CISCO went above and beyond in every respect. We're very grateful to have found them!! Highly recommend!!!
The crew was fast, friendly and knowledgeable. We have a 127 year old house with unusual problems. They really delivered for us. Thank you Cisco heating & Air Conditioning. 😊
Not very good about keeping you updated.
June of 2020, is the last time I heard from Cisco Heating & Air, who installed a complete new HVAC system in my home in June of 2020. I've been receiving emails about having my new HVAC system serviced. I just assumed they would call and they hadn't so I called them this morning and did not get a good answer. I HIGHLY RECOMMEND that you use a different company. Not one phone call since my purchase $$$$$$ and today they asked me if I wanted to be on a maintenance program? Don't you think the ideal time to ask that question is at installation or 90 days after? My next phone call is to Carrier/Bryant. I never do reviews, so here I am warning you and others to stay away from Cisco.
We've used Cisco Heating and Cooling for many years and wouldn't go anywhere else. They have replaced our furnace/AC and a hot water heater. We are on their maintenance program so we see them twice a year. Everyone is professional, courteous and knowledgeable. We couldn't be happier and highly recommend them.
Would definitely recommend! Did a great job and were very professional.
Technician was very knowledgable and quickly isolated our furnace fan problem to a failed capacitor. He also performed additional maintenance actions to help preclude future problems.
Great service for affordable price! Fixed my furnace and explained thoroughly the issues - didn’t charge for unnecessary repairs or parts!
I called Cisco to give me a bid on some botched duck work and bring my system up to code! Dave came by & showed me everything that was wrong & gave me a fair price! They were scheduled to work yesterday and were right on time! All of the gentleman were very courteous, professional, & they did an excellent job! When they left I was very happy with the work they had done and would highly recommend them!
We have used Cisco a few times and we will never call anyone else for heating and cooling. They are the most knowledgeable, experienced and honest company around. We highly recommend this company.
I had several bids before I chose CISCO HVAC. Besides a lower bid, CISCO equipment was a step up on every other company. Dave came over and gave me several variations of equipment CISCO could install with no polished sales gimmicks. On the morning of install, Toth & Mark came over on time and proceeded to cover the pathways to the furnace with protective floor runners. These two worked together to completely rip out and install everything in a choreographed project that showed their skills have been refined over many years. The finishing touch was the magazine like holder that was riveted to the return air duct neatly holding all the HVAC papers that came with the new system. Very handy. It also was showed that they do their own sheet metal work and don't use install kits like some other companies. Because of all this and especially being a local company I highly recommend them.
Mike was on time and took care of my problem. He even took the time to ,in his words jury rig the problem while we had to wait for a part. He kept me in A/C for 2 days until the part came in. He could have taken the attitude that when he found the problem and had to order a part he was finished. He knows what it takes to keep a satisfied customer. And he didn't try to sell me anything!!
Just had a new system installed. Great price and better people. Highly recommend.
Since having our a/c replaced and maintained by Cisco, we have been extremely happy with their service. They are committed to customer service and satisfaction... even when we call at the end of their work day. They are always pleasant and knowledgeable. I can’t recommend them enough.
Great heating and cooling company I have them in stone systems for customers from time to time. Always A+ quality And attention to detail dedication.