Reviews (37)
Very professional work. Technicians didn't quit until they diagnosed and fixed my a/c. Would recommend to everyone. 5 stars.
Absolutely friendly and wonderful, thank you!
Always a pleasure to work with, professional and friendly!!
Very nice & efficient
Top notch company
I was recommended to them by my neighbor and called first thing this morning (about 8:30) the women who answered the phone was absolute wonderful. Calmed my nerves and helped guide me through the situation. . Around 1pm I got a courtesy call they were on their way. Tom and Tyler were so polite and knowledgeable. They were extremely efficient and were in out with my air blowing cold air again within 30 minutes. They answered all my questions and even gave me tips. Thank you for the great customer service! You have a lifelong customer now!
We had service done to ac/heating. Excellent service, wonderful service men and very reasonable price. So there you go...very happy on all fronts lol!
They did an amazing job! Such a great business, super reasonable prices and super friendly
This is the company to use when purchasing a heating and cooling system affordable pricing and prompt personal service is a what they offer👍👍👍
Charlie and his team are great and their service/experience is second to none. I recommend CNO to all my friends and family.
Always a very professional and efficient experience, highly recommend CNO!! They are great!!
Most knowledgeable technicians in St. Charles. Staff is very friendly!!!
Charlie came out and had us ready for winter in 24-hours! Very kind, professional, skilled and more than fair pricing. Definitely will recommend to everyone I know.
This HVAC company is the best in town! I called a few days ago saying my furnace wasn't working, and they were there within a few hours to fix it! They got my furnace going and my home heated right away! I was so impressed with Charlie. As a realtor, I will be referring all my clients to CNO Heating and Cooling! Thank you CNO!!!!!!!
The guys have always showed up on schedule. Usually it's just a clean and check. That's what we want... no issues. When there have been any they are very easy and quick to fix. And easy on the wallet too. Great to deal with.
The guys were very professional and were able to get to us much earlier than expected (furnace stopped on coldest and snowiest day of the season). The prices are reasonable and work is excellent! Highly recommend and will definitely be using them again!
I cannot express my sincere gratitude to Charlie and CNO Comfort Zone for their awesome customer service. I am a realtor who has been using and recommending their services for several years now. They are always fast, friendly, honest and have very fair pricing. Recently I recommended them to one of my sellers for some issues that came up on a building inspection. After closing the buyers had issues with the furnace, Charlie went out there and took care of everything at no cost to my sellers. I cannot tell you how much I appreciate the customer care to my clients. I will continue to recommend him without hesitation. I wish I could rate them 100 stars. They are an awesome company! Highly, Highly recommend! Julie Vaughan Re/Max Platinum.
It's time for annual furnace maintenance! I was setup with C-N-O through an online service and I set up an appointment via text. The day of the service, I got a text from Tyler, the technician, saying he was 25-35 minutes out. He arrived promptly. Him and his coworker, Tom, were properly masked. I showed him the furnace, and he went to work. Now, I've used a few different companies to service my HVAC, never really happy, only coasting by, until now. Tyler and Tom were thorough, checking out the furnace. Tyler informed me of a part that was aging out. I was skeptical at first, because I don't understand HVAC all that well, and I've heard of more than one story of technicians who are less than honest. That said, the price Tyler quoted me for the repair was quite reasonable and they've earned my trust. Overall, a good company and I look forward to seeing them in the Spring for my annual AC check.
I am very impressed with this company. I was with another for years and years, decided to change and I am so glad I did. Very nice people all the way around, excellent and good service. Thank you so much.
Great experience , Good value, very pleasant,professional, thanks tyler , Tim, pat ,for everything. I will pass the word around. Judy buehrle, John bates