Reviews (35)
Kevin was very professional and super friendly enjoyed being around him and he did a fantastic job plus he smelt like my grandma and I thought that was comforting
Austin was a huge help and very professional. I can’t recommend these guys enough!
Great crew and service. Thx to Austin today.
THANKS AUSTIN
Wonderful
Excellent service
Great work and impeccable people! Thanks so much!
Very professional! On time and can tell they truly care about their customers. Would for sure use again. Highly recommend
The self cleaning pump was going out so we thought. Kevin came out to look at the problem. I wish I could say that it was a positive experience. But Kevin never seen a self cleaning pump and wasnt sure how it worked. Said it would be 477.00 to replace. But I felt very rushed in the visit, like he had other calls to get to and couldn't wait for us to make a decision on what we should do. Did not even have the part on his truck. And said he would have to reschedule. Was in a big hurry to get to next call. My husband does similar work (has appts to get to) and treats each customer like he has all day. It felt very rushed with Kevin. And after telling them what we thought was the issue before appt and to not have it on your truck? It just wasnt the best experience. Thank you.
Thought the capacitor went out on my A/C unit, which I replaced, but that wasn’t it...thought the whole thing needed replacing, but I didn’t know about the fuses. Mandy and Kevin were kind, informative, timely, and just all around great people. My potentially very expensive day was totally turned around by a reasonably priced emergency diagnostic visit, a great education (which I don’t think any service person is obliged to give), and a trip to the hardware store for some fuses. Thank you!!
Everything was great.
Great service and super prompt response by phone. You can tell you aren't being put into a Que. He also listens to you describe the problem and was very upfront that there would be a slight additional charge because of the difficult way to access our four story building, which does not have a proper roof access point. Thanks for getting my condo cool again!
St. Louis Heating and Air one of the best customer service experiences I ever had. working with Kevin and Mandy was a pleasure. I had the furnace replaced first, and a little over a year later the A/C quit working. Kevin could have pushed to replace them both at the same time but the A/C was OK them. I highly recommend this heating and air conditioning co.
St. Louis Heating and Air Conditioning is a great company and does quality work. Located on The Hill and great ambassador of the city. Kevin has come to my home and business and is alway very knowledgable and professional. You are not going to find a better HVAC company than this!
One of the things I worried most about when purchasing my first home was maintaining major systems like my furnace and air conditioning. So, of course I had a problem the week I moved in. The STL H&A tech came out and explained what was wrong (user error!) and spent time to walk me through my system and taught me to use my digital thermostat very patiently. He didn't try to sell me at all, but mentioned the service plan when I displayed my lack of filter changing skills. I jumped on it and couldn't be happier. I've got this homeowner thing in the bag!
Mandy and Kevin have been a pleasure to work with. The work that was done in our home by St. Louis Heating and Air Conditioning was top notch! The work is very detailed and neat. There was nothing left behind that needed cleaning up. We received a lovely packet with our receipt and warranty information. It is easy to file away for future reference. They are very dedicated and great to work with!
On a super cold night, I came home to find my heating out. Even though it was late, Kevin came in less than 30 minutes. When he couldn't fix it, they had three very reasonable quotes to me very early the next morning and were able to get it installed the next day! The whole team made an incredibly stressful situation so much easier. Would highly recommend.
The team at St. Louis Heating and Air Conditioning are amazing to work with! Kevin and Mandy go above and beyond for their clients. Not to mention the quality of work is outstanding. They make sure to cover everything and give you an honest experience. Highly recommend
Excellent and fast service! I contacted St Louis Heating and Air Conditioning on Monday morning and Kevin was able to come out and repair our air conditioner that afternoon. Great price and service, fast and friendly. Highly recommend!
Best service I've encountered yet.