Reviews (58)
We worked with several different employees over the course of 2 days, all of whom were very knowledgeable and helpful. Before they arrived, we received notifications with their pictures and names so we knew who to expect. Had our new unit installed within 24 hours. Did not feel like we were being pressured. We would work with them again (but hopefully won't need to)! Jim, Nick, Robbie all great to work with.
Harster isn't a little company any more. It was bought out by a big corporation. Too corporate and pushy and try to sell you things you don't need. The only good thing about it now is that the service men are very friendly and do a great job.
35' of 1" copper pipe installed. Included 1 turn and I split with copper pipe to furnace and waterheater. They took advantage of gas off durung winter. 9,xxx. Highway robbery. For a small house.
Work on new restaurant
They can't be bothered to be open at 2pm on a weekday apparently
On time, courteous and cleaned up after the job was done.
Good job
7pm on a Thursday. 1 capacitor and one 60 Amp fuse for the outside condenser unit. About 15 minutes on site. $599. Sound reasonable? Harster who had been good to us in the past, is now Classic Aire. Say what you want about justifying that cost, no consumer can feel that they got a fair deal with figures like that.
I trust them for sure
Note that Harster is under new ownership and now called Classic Air or something. So we paid $200 to have a pilot light lit and the cover was left off. It went out again and I called to get a bid on a new water heater and I had the nerve to ask what the difference was between an electric water heater and a gas water heater and received the snide response 'one runs on electric, one runs on gas'. Then he had me send him photos. We never received an estimate. Happily, Hoffman Brothers was glad to hear from us and gave a good estimate and had person out the next business day. We're happy with the work they did. To show I'm a fair fella, I'm now going to write a glowing review for Hoffman Brothers!
Purchased a new Furnace and A/C from Harster about 2 years ago. They were fast, friendly, and affordable. Have had to call them for service once since then, and they were out here the same day. They were great, they explained everything they were doing and cleaned up when they were done. Again, fast, friendly, and affordable. Definitely recommend. Update: Purchased a new house that also needed a new HVAC. Harster was able to come in and custom design a system with dampers that was able to keep the upstairs cool with a high efficiency system. Great service, wonderful product.
Consistently available, on time, good service!
I called today on continuous hold being caller #1 then line went dead so called back called and caller #2 so after 7 minutes I gave up.
Very efficient. Jim is wonderful...mask on. Reasonable cost.
I would like to thank Ryan for his superb attention to detail with an expedited solution for three failing HVAC units within my home. Ryan consistently provided support and information until the project was completed and followed up to ensure the installation was to my satisfaction. Lastly, the installation team, Robbie and Alex provided superior quality and service! If I have HVAC needs in the future, this will be my first stop.
We have used Harster for about 5 years now. 2 times for emergencies and both times they have come through with flying colors. Amazing pricing, services and knowledge. Make sure and check out their webpage for coupons!
Great service as always!
Good service
Always fast response, quality products and craftsmanship.
Good friendly people that go out of their way with professional people to help out.