Reviews (23)
I've been using this business to take care of any heating and cooling needs for my home for the last 10+ years and they have always done a phenomenal job. Today, James came out and investigated some issues we were having on an older system and his work was excellent as was his customer service. Super friendly and knowledgeable. I'm somewhat knowledgeable on HVAC stuff myself and I find they run a really honest business that doesn't try to fool you into getting stuff you don't need. I highly recommend C&G as a company to do business with.
I would recommend this company to anyone looking for assistance with HVAC in the area. I was scheduled for just a tune up, however my A/C went out prior to the appointment. I was able to call and they rescheduled me for next day. Cody was great! He knew exactly what the problem was and explained everything in detail. Will be calling them again if I have issues.
C&G Heating and Cooling is an Amazing heating and cooling company. From my sales person Tim to the service repres. James, Caleb and Damitris they all were phenomenal. The service they provided was very professional and customer friendly. The arrived at my residence at approx. 8:00 am and from the time they started to the time the job was complete these guys worked together as a team. When needed from time to time they engaged with me sharing the any information they felt was important throughout the entire process of installation of both the furnace and AC. I would definately use this company again. The are the best. Thanks Guys.
I have nothing but good things to say about this company. The owner is very down to earth and friendly. He stopped by my house last minute, on a Saturday afternoon, to fix my AC. He only charged me the price of parts and the labor was free since I was still under warranty. They are outstanding!
I have nothing but good things to say about this company. The owner is very down to earth and friendly. He stopped by my house last minute, on a Saturday afternoon, to fix my AC. He only charged me the price of parts and the labor was free since I was still under warranty. They are outstanding!
I called this business to get a technician sent to my place of business. They had a tech come out the next day, on time, and he was a delight to have. I am grateful that he stopped by.
Good job! The technicians were very good and took care of our furnace problems. Again, I would recommend them to my friends and family.
The AC repair company that I used to fix my unit was both quick and thorough. The repairman was very professional and friendly. He answered all of my questions and concerns. I would definitely recommend this company to anyone who has AC problems.
Excellent service and very pleasant to work with. I would highly recommend their services for any heating or cooling problems that you may experience.
I've used this company for many years and it's always been a great experience. They're always willing to work with me on scheduling, coming in at times convenient to me. The service techs are very professional and seem very knowledgeable about the product. I never feel like I was overcharged, like I did with the last company we used.
He was friendly and helpful as he assisted me with my heating. He used his expertise to explain everything to me. He returned to complete the task. I will continue to use and recommend this company.
They never followed up with me
Technicians installed my furnace and air conditioning unit, mike and Demetrius did a fabulous job I would recommend c&g to everyone,they do a very good job.
I hired C&G last year, Gray came and did great job on annual tune up. This year, young man came and did very poor, I don't go in detail here. I called C & G company and express the result of work. The manager, 100% refund check, mailed to me. I am a senior citizen, not always, but I run into people/company trying to abuse situation we seniors are in. In current situation we are in under Covid 2 years and still going on, high inflation chocking our budget, almost like WW 3 WAR Zone In Ukline. We have been through so much. Please, ,Respect your profession and do the work with your pride and honest. I review C & G Heating & Cooling is NOT putting them down. They did refund me 100%. We all make mistake .... hope not happen again, specially to those are in Senior age.
My furnace stopped working in a freezing evening. I called C&G first thing in the morning. Their technician arrived in my place before 10am and it was all fixed in one hour or so. I had another problem 2 weeks later. Kevin came over and did an excellent job checking and fine tuning everything. The furnace is now working better than it ever did! They are honest and competent people doing great work. Best heating and cooling company in St Louis!
This Company I would definitely recommend the installers were so professional kind respectful of your property organize and clean explain everything to you show you what they are doing Mr Tim Wulkopf was so nice made sure everything was done right they definitely know their work Thank You so much I am so happy got heat God Bless this Company and all their worker
My airco quit putting out cold air. I called C&G based on their reviews on Google. One of their technicians was here the next day! He identified the problem (the compressor motor was shot). I asked Tim for a quote to replace the entire system and he provided three different pricing options based on different efficiency ratings. Even the highest price quote was less than one I had received before. I opted to just replace the motor; the part was ordered yesterday and installed this morning. I couldn't be happier!
Owner is extremely responsive even before a "sale" .. answers all questions and gives advice. Ran into a couple issues with an ecobee thermostat install, they researched, had folks back out almost immediately to resolve.
C & G Heating and Cooling offered a great price for a whole house humidifier install. Tim came and looked at the area where the humidifier was being installed and told me the model that would fit & that the time for install would be 3-4 hours. The day of install came and the technician began the work. I checked in every now and then, and after 3 hours the technician said that he didn't have enough material to complete the install and would have to leave to get what was missing. I asked him if Tim shared any information about the setup after Tim's visit, and he said no, so there was a missed opportunity to avoid this delay. The entire job ended up taking 8 hours, which the tech apologized about. After a week of operation I noticed the humidifier was draining non-stop, so I googled this and came up with a few results (solenoid valve stuck open, or wiring was wrong). I looked into it, and if I powered off the unit the water would stop, so that ruled out the valve. I checked the wiring and had to redo some of it to get the solenoid to turn on only when the furnace would be pushing heat instead of just draining water constantly. All in all, the installation took much longer than promised, and the unit was not wired properly. Edit: C&G Heating were very helpful getting the issue resolved and supporting the install for a longer period. Great customer service after the bad install experience, pleased with their professionalism & support
C&G have been my "Go TO" guys for my home and my business for many years. They are always reasonable and have been super responsive to my every need and concern. They truly are people I can trust to always treat me fair.