Reviews (100)
We had two furnaces and one air conditioner replaced. The furnace I put in was too small and they did come out and replace the furnace after weeks of arguments with the company. That has been almost 4 years ago. They said they would come out and do two inspections on each system here we are four years later, and I still have not come out and then the inspections on the furnaces. They want me to pay for the inspections? I did not finance. I paid him cash and it has been very very hard to get them to return to do the inspections. Now I have another AC unit that has gone out and I definitely will not use Summit Heating And Cooling to repair the system. A very unsatisfied customer start to finish.
Summit Heating and Cooling is our trusted provider of new a/c and heating appliances as well as our trusted service provider for the furnaces, a/c units and humidifiers, ductwork. After almost forty years of marriage and different houses, we feel qualified to compare their work and comment.
Had a new HVAC system installed through Summit and they did a great job. Been a year since and seasonal tune ups have been a breeze!
Appeared at our residence in a timely manner and repaired a fairly difficult issue in our heating system. Will gladly use them again.
Great guy showed up after hours. Came back next day with a air unit for my convenience. Install was done in a timely manner. Would use again.
sevice good showed up on time put booties on . jose was very nice. an explained all things to me. I called 3 or 4 different havc places summit was the only one to get back to me in a timly manner.
All I needed was an AC tuneup but they were very courteous and professional. Look forward to having them back out.this fall for the heater.
From the beginning through servicing, Summit Heating and Cooling has responded quickly and resolved any issues I have had. It is typically unheard of that you can get same day service, but every time I have called, they were there that afternoon! As a landlord, the promptness of their service is so important and for which I am thankful! Definitely give them a call if you are looking for great service.
Would recommend this company to everyone. AC went out on 4th of July. Justin was out within a few hours. Super nice guy and very informative and you can tell he really likes his job and enjoys making the customer feel better about the situation. Definitely using them with all my HVAC needs
Service and sales staff were excellent, and I feel like I received great value for my money. They were professional, clean and extremely friendly. Corky was a delight to work with.
Thank you for the excellent service! Thank you for answering my call at 10:15 p.m. Thank you so much for coming out the 4th of July! We will definitely be using again.
I highly recommend this company and will use them again in the future. The technicians were highly skilled and professional. On the hottest days last summer, my A/C was out. I ordered an A/C and heating unit from Costco. Summit Heating and Cooling helped to install the unit in less than four hours. The system never gave us any trouble so far. About half a year ago, I considered to replace my water heater because it was over 20 years old. I got a reasonable quote from this company. Some other companies asked for about 50% more for similar systems. Then a technician came and installed the new water heater for us. It worked well so far. In short, I highly recommend this company. They are trustworthy and actually care about their customers, not just sell equipment to you.
Lane Goucher was the technician--he was great! Very professional and kind. Explained everything and answered all my questions patiently.
Our technician, Justin, was very pleasant, informative and thorough. He explained every step and its purpose and results. Summit was able to schedule our emergency service within an hour of our call; on a Saturday! They got our AC up and running within 2 hrs by replacing the start capacitor. We’re very pleased with their service.
Hello there, I just wanted to take a moment to express my sincere appreciation for Summit Heating and Cooling. They truly went above and beyond in providing exceptional service, which is a rarity these days. Their customer care was outstanding, and their technicians were simply amazing. I'm so grateful for their unwavering commitment to excellence, and I rely on them for both my personal and professional needs. It's heartwarming to know that there are still companies like Summit Heating and Cooling out there, who truly care about their customers. They are a shining example of what every business should strive to be. Thank you, Summit Heating and Cooling, for your outstanding service and dedication to your customers. -Kevin
Lane is the man. He battled with our tricky commercial AC unit at the store I work at and made it happen. Very nice, professional, and did not interfere with our ability to run the shop. Thanks lane!!
SH&C service people are great. Maintenance in past also great. I made the mistake of purchasing the Lenox whole house Hepa filter system. It sucks!!! We see more dust, black dust now, than even before we had the duct works cleaned. More coughs & sneezes too. Plan to contact Lenox after medical problems of wife resolved. Thanks.
Summit put in a new water heater at my house in the Zona Rosa area. They were even able to move some things around and get water heater installed the next day after I called. The technicians were very friendly and answered questions that I didn’t know I had! Best hvac and water heater service in Kansas City!
On June 28th Dean arrived at my home to service my AC unit. He was very courteous and professional. He diagnosed the issue advised me of the cost and timeframe to effect the repair. He was the epitome of great customer service.
Great service- and that’s not just lip service. Summit installed a new floor furnace in my home- which was my only option for heat since I have an old house without existing ductwork. From helping me choose a safe and reliable replacement unit to installation, they were very knowledgeable and professional with the process, which helped put my mind at ease.