Reviews (100)
So far my experience with Comfort Pros has been very positive and professional. The service has been good and the furnace installed was a good quality for a reasonable price.
Very helpful and informative on how to maintain and prevent issues in the future.
Ethan was very helpful and friendly. He was very informative and efficient.
I had to wait to give an opinion. My house at times still struggle to cool down. I've had nights where the house only cools down to 74 degrees. If we cook dinner that's another struggle
The tech was very knowledgeable and informative. He was personable and professional.
excellent service technician communicates well, this is our first time using them definitely will continue to use them.
Early appointment and quickly took car of what we needed. Thanks!!
Caleb was very knowledgeable and so personable and answered all my questions with so much respect and was such a pleasure to work with the hot afternoon went by very quickly.
Technician was punctual, professional and personable. He explained the issue and made the repair. My unit it running great now just before the weather gets scorching hot! I would definitely use their company again and highly recommend them to others.
Ethan was very knowledgeable & helpful and took care of the issue throughly.
Came on time. Fixed my air conditioner in a relative amount of time.
The service reached on time with short notice and fixed the issue very quick in time of horrible hot weather with A/C not working in the living areas with the kids at home in holiday period.
Quick to respond, cares about the customer, and values professionalism. Chris is top notch, 12/10
The two techs were nice and professional and answered every question. The lady who called me on the phone was also nice. It didn't take them long to find the problem and fix it. Thanks
From beginning to end my experience was outstanding. The information on my unit was explained well, and I was given options on what units are available. I liked the financing options offered. The work men were prompt, friendly, efficient, and top notch clean up after installation. I'm a single mom, and I felt very comfortable and respected speaking to all involved. They also moved quickly on my installation date. It was a pleasure doing business with you.
Fast, efficient, and polite service. Jon got my AC running again in less than an hour.
I am a homeowner with a "home warranty" company that i puchased online and pay a fairly pricey monthly subscription for. I made a claim with them because my central A/C stopped cooling my home. It should be noted that this is a large nationwide company that only sells warranty policies to homeowners (they don't do the repairs), and they have a reputation for very poor customer service. The consumer makes a claim, then this company assigns it to a local contractor for repairs. The company assigned to me was Comfort Pros. Comfort Pros contacted me via text and email immediately after my warranty company assigned my claim to them to schedule an appointment. They got me scheduled within just a couple days to diagnose the issue, and were great about working around my difficult and sporadic work schedule. The technician who arrived at my home (Steve) arrived in a new-looking, very clean work van with their company logo all over it. I received a text when he was on his way, and when he arrived at my home, which I really liked. He was in a full uniform, was very personable, knowledgeable, answered all my questions, and even gave me his cell number in case I thought of any other questions later. Fast forward and VERY long story short, it took three more trips to my home from Comfort Pros for them to get my claim approved through my home warranty company. They kept requesting more photos, more this, more that. Over the week and a half it took to get my claim approved, I got to know Carmen and Austin at Comfort Pros on a first-name basis. There was even one evening where Carmen was in the stands at her child's softball game, and was STILL on the phone with me and simultaneously sending emails to my warranty company trying to get my claim apprived. I bet in total it took upwards of 25-plus phone calls from start to finish to get this job done-simply because my warranty company is so difficult. And every single time they were patient and helpful. Not to mention the
They were prompt to respond to my call. Technician arrived the same day and took care of the AC fan that had stopped working. Thanks for saving us from the 90 degree weather :)
My technician, Caleb, was very nice and helpful. He took time to explain everything to me.
I had an appointment scheduled through my warranty company and Carmen from Comfort Pros called first thing in the morning to confirm we would be available for the tech to come. Andy called when he was on the way and arrived as scheduled. He was professional, courteous and went out of his way to confirm our deductible. He indicated there was a plastic piece making a rattling noise in our condenser and no need for repair (he removed the noise maker). Great service before, during and after!