Reviews (100)
I cannot say enough about our experience with Modern Air. From the salesperson Raquel to the technician, Thomas Edwards and his crew, the experience was amazing. We vetted four other well known companies. With them we experienced high pressured salespeople and exorbitant prices. One of them tried to sell us a hot water heater that we didn’t need and told us we had condensation and needed extra duct work done, of course for more outrageous costs. Another pushed their “rent-for-life plan”—-Advantage Plan. There was no advantage for us to pay for a unit the rest of our lives. Don’t get me started on a certain wholesale warehouse store that gives you a card at the end of the year— total rip off and prices not at all competitive. Modern Air had the best pricing, was not pushy and more interested in serving the customers needs. They were prompt, explained things thoroughly and cleaned up behind themselves. What’s even better is they installed our new unit the day before the July 4 th holiday and had to quickly get a crew together when I’m sure the workers were planning to be off for the holiday. Other companies couldn’t get to us until after the 4th. We were able to have our family over in a cool environment. The TRANE unit is working beautifully and was affordable. As a local, family-owned company, their business practices reflect the kind of values like service, professionalism, honesty and customer-centered focus that puts them far ahead of the other companies. Please give them a call. You won’t regret it. It’s amazing the difference you’ll see in the approach and prices.
Sam was prompt. He let me know when he expected to come to my residence. He called in route with an estimated ETA. He fixed the issue fast.
Been with them for decades. Never let me down. Good folks.
Showed up timely, was courteous and quiet as our kids were asleep. He even put on shoe covers. We had multiple questions regarding our system that they looked into and gave us feedback on. Communicated through text message one day before our appointment and again one hour prior to arrival. The communication included a picture of our technician which we appreciated. Job well done guys!
Called ahead and then promptly arrived. They were able to diagnose and fix the problem on site.
Technicians worked fast, kept me informed, and resolved the issue!
Very responsive and professional. They were able to work with my schedule. Fair price.
Modern Air is who I have been using for the last 7 or 8 years. They are always professional and they work on or own home as well as our rental property. I have used others before but none are as good as Modern Air.
Billy was able to diagnose problem and offer logical solutions. Highly recommended for any hvac work
Have used the firm for 27 years. The Welches are good people.
Billy was very pleasant and informed me about my problem.
The guys were very nice and polite. And did a great job
He was quit little over an hour. And it is so cold in the house already.
I’ve only listed the services done this week. Our heat pump, regular hvac system & ductless mini split all came from Modernair. We’ve been very satisfied customers for about 15 years. Very dependable & professional.
Modern air was here 30 minutes after I contacted them. Paul was very professional, friendly, and had both air conditioners working in no time. I will use them for all my AC problems after today.
They were great, very professional, from start to finish, I’ll use them again and will recommend them to others And their communication was really good
Was very impressed with the team at Modern Air. They were quick to pickup the phone, quick to schedule, and on time. Didn’t try to up-sell; were professional; and were reasonably priced based on the local market. Would definitely be my first call for HVAC issues.
I’m never disappointed when Modern Air fixes my a/c problems. The technicians that I have worked with (Paul and Sam) are friendly and thorough in assessing what needs to be done and correcting the issues as soon as possible.
Called them that morning and they had a technician show up within 2 hours and did a excellent job when they got here!
Technician was friendly and knowledgeable. Service was excellent and prompt.