Reviews (100)
HVAC would hardly turn off in the hot Mississippi weather. Environment Masters came out same day an added Freon to condenser (Topped Off). Came out next day inspected evaporator, furnace and duct work. Will use their service again to keep us Cool all summer.
Paul G did the best he could. Checked voltages for 2.5 hrs. Decided that the Thermostat was frozen. Only one kind of thermostat can be used. None available. Promised to have one by Monday. The heat wave continues. It’s not Paul’s fault, but Environment Masters should have parts in stock! Very disappointed in Environment Masters!
Beyond happy with Daniel L and Environment Masters! They were able to come the day I called and he was super professional and got the job done! 10/10!
A/C issues on the hottest day of the year (98 degrees, feels like 112!) and Environment Masters was able to fit me in and a tech was at my house within 3 1/2 hours, replaced a bad capacitor, and had me cooling down all within one hour of being here! Daniel saved me!
Great service. The technician, Paul, was prompt, pleasant, knowledgeable, and gave me an estimate of repair cost and an explanation of the problem. Have been using them for years and will continue
This company does a fantastic job! Anthony was very knowledgeable and helpful. Couldn’t be more happy that I started using this company.
Daniel came this morning and replaced our digital thermostat for our Lennox unit. He was very professional and knowledgeable. Thanks Environment Masters for taking care of us.
My A/C started blowing warm air in the evening, and by early morning I knew I would need to have a repair tech take a look at it. I checked out Environment Masters’ website and decided to give them a try. I booked an urgent appointment online, and someone called me first thing in the morning. The service tech came out around 9am and by 10am, everything was working good. I think the responsiveness and work was top-notch, and I would recommend them to anyone needing A/C repair.
Very nice and professional. Paul was his name. Great guy. Explained everything and let me know, the breakdown, gave me options that fit my budget. Set Everything in motion. Y'all better go ahead and get a new AC now. You can no line get the old cool juice & when ours kept leaking, we had to go ahead & replace it. They did it next day, in a few hours. Brought a carpenter to fix anything that needed bracing. Fixed my attic ladder too. If you get in the monthly plan is only about $18.00. If you have a plumbing or heat/ ac issue they are on call for you 24/7. If also saves you a service fee if they have to come out. It also covers quarterly maintenance if the units. I trust them with my 🏡. I love Environment Masters!
Environment Masters is prompt, responsive, and has nice professional people and cares enough about their customer experience to ask for reviews. thank you!
My home AC was blown warm air in summer day. Due to storm and lost the electric. EM could not fix the problem ,but as promised, EM helped us to recovered the cool air for the house when electric was restored.
Very kind and helpful. He responded to our emergency call and had us back up in less than an hour.
Our tech, Daniel, came in and took care of all the maintenance. He took time to speak with me and ask if there were any concerns I had. He also gave me quotes on possible devices that could help a situation we had.
He was very professional. He was time and cost efficient,.,. I I am very pleased!!
I thought that I had an HVAC issue. Daniel, informed me that it was electrical. I was impressed with his ability to identify another problem. And he also advised me on how to go about rectifying the issue. Thank you Daniel ( Environment Masters).
Over priced for NO reason!!!’ I’m so disappointed that I called them AGAIN AND LOST all that money for NOTHING!!! EVERYtime I call I’m blown away with how pricey they are. Companies that offer the exact same thing plus more, with longer warranties are 2-3 times less! I messed up and forgot called them again this year. I was charged the 100+ service fee for someone to tell me they couldn’t fix that day until unit thawed. Next day I was told 800+ and they still couldn’t fully diagnose until something else was done and they were charging me ANOTHER service charge for coming back out. At this point I remembered all the issues I had always had and told them they could leave. I called another company that fixed everything and gave me a 6 month warranty if any issues happened to the unit -they’d come back and repair free. I paid less than 1/4 of what Environmental tried to charge! I have not had good experience because it seems like they’re inflating prices to take advantage of customers. I wouldn’t recommend. But I’m only one person.
Love ❤️ when these Guys show up very professional and experienced
Annual maintenance service. As usual, prompt, polite, through & informative!
As usual, Tim Cooley did an excellent job on our sunroom AC Unit. In the future, my husband and I will be requesting Tim Cooley "only" for all service work to be done on our two AC/Heating Units. Thanks so much, Tim. /Wanda Kay Graves & Troy Graves
Called them early Friday morning. Was given a time between 12-4. Got a call from the dispatcher at 4:30 that afternoon that their not gonna make it today. He asked if Monday was OK and said I wouldn't be home that that was the day I was home. He ended up asking if Saturday would be ok. I said yeah. I was given a time of 8-9. Finally showed around 10:45. The guy was nice and everything. I was later sent and email ig the invoice it would cost to fix and oh my gosh. $900 if we pulled the (1)bush and he fixed and $1300 if the pulled the one (1) bush. I'm sorry but $900 is excessive. Don't get me started on $1300 invoice.