Reviews (44)
I had the blower on my furnace go out last week. After performing some trouble shooting, it looked like I needed to have the blower replaced. I called Groffs, but they did not have a replacement available, but Arron did help me with some troubleshooting, which led me to replace a failed component. I am extremely grateful for the time on the phone and recommend Groffs for any HVAC issues.
Thank you so much to the team at Groff HVAC! Our system went out going into the 4th of July Holiday weekend. While parts were hard to get for our older system - Groff called us back several times and helped walk us through to get our a/c up and running in 90++ degree weather.
My furnace and A/C wasn't working. I originally called Genz Ryan only to be told my furnace was going to cost $2,300-$5,300 to repair, or just replace the whole furnace. I called Groff based on a recommendation from a friend who personally knows the Groff family. In 5-10 minutes the tech Cole found a bad furnace door switch and we were back in business. I highly recommend Groff Heating & Cooling!
The furnace shut off. It was -1 F, Groff’s Heating and Air Conditioning was here within an hour and fixed it!
Winter storm Olive came and tried to take us out! No heat for almost a full day and I made a quick phone call to Groff Heating and Cooling. Within 15 minutes, Aaron (owner) was at my house, personally handling our furnace situation! It was late at night and there were blizzard like conditions…but that didn’t stop him!! Truly the best company and customer service I’ve ever experienced!! Don’t go anywhere else for your heating and cooling needs… They go the extra hundred miles!
Great company - very easy to work with and responsive. Work was done as discussed, on time and on budget. Everything you'd want from a service organization. I would use Groffs again without hesitation.
Groff Heating & Air is such a great company! I have used their services for years (both for a compete system install and subsequent maintenance) and I am always absolutely happy and satisfied with their work, friendliness, and responsiveness (basically everything is done so well).
Great customer service! They answer phones and give fast friendly service. Our A/C died and they quickly came out next day as promised. Great value for a needed new unit, installed same day! Great team to work with; thumbs up to Aaron, Cole and Max! Class operation that care about customer.
A/C stopped working early on a very hot day. Emergency weekend pricing was very fair (no extra charge because it was Father's Day either). Problem diagnosed pretty quickly (thermostat faulty). Technician installed a new one. He also checked out the rest of the unit (basically gave it a tune-up!) and gave me some tips on maintenance. Very happy with the service... and results! We have used them two others times also: (1) They replaced our A/C unit two years ago. Great job and great service. (2) We had a funny but very faint smell in our basement and called to see if they would check it out. They came and checked to see if we had an HVAC issues. None were found. If memory serves, they didn't even charge us to check it out! (Turns out the funny smell was a rotting orange we found a few days later!)
Great guys! Fast and professional!
In Jun 2017, I purchased Air Condition and Furnace for my renting property, and I did below review that time. I never had any technical issue, both units are working fine. Recently I had a need of invoice, I was not able to locate that invoice at my home. So, I contacted Groffs Heating & Air Conditioning for help. I was thinking it will be very challenge to get invoice because of 4+ years old installation. When I talked with them, they promised me to help. Next day, I received a text message with picture of my invoice. It was a surprise for me. Addition to that picture, they offered me if I need invoice in mail, and today I have received a mail with my invoice, no delay at all. I really appreciate Groffs Heating & Air Conditioning! Thank you! ------------------------------------------------------------------------------------------------------- I had to replace Air Conditioner and Furnace at my rental property. After comparing price with 4 vendors, Groffs’s price was cheaper with coupon. The installation was on time like a professional company. During installation, when I talked about any rebate program from Xcel Energy, he promised me that he will submit the rebate on behalf of me, even rebate was not included in the quote. Last week I received rebate check from Xcel Energy. Thank you for good work.
Checked furnace for us, gave us some tips to check up on if we had other problems
Great service. They were prompt and finished quickly. They were able to fit us into a busy summer season. Everything was great and they handled the rebate. Super easy.
Furnace went out the first day it got cold. Sales person came out right away with an estimate and installed it within 3 days. Their price was few hundred dollars cheaper than 2 other places.
I called to confirm my appointment they said they would come out in a couple hours. They never showed up or told me they weren't coming.
Wonderful service and able to come out next day!
I signed up for Home Smart through Xcel Energy and the contractor they use to fix my AC was not available for 3 weeks. I called Groffs, left a message and within a couple of hours Aaron called and said he had someone in the area and they could be to the house in a couple of hours. Aaron himself showed up, diagnosed and fixed the issue in about 10 minutes and was on his way. The fix was a new compressor start module. Very impressed with Aaron and Groffs! Thank you for great service!
Fantastic service! Will always use them for any service needs.
I filled out their online form requesting help late on a Friday night. Got a call back the same night, talked about my need of a recharge, and they scheduled service for the very next morning. Even though it wasn't an emergency. Very quick, and AC is running again.
Great Service Aaron and Crew