Reviews (23)
We are relatively new customers, and will definitely remain customers. They have worked on A/C, bathroom plumbing and sump pump issues for us. Their service is fast and the employees are very professional, knowledgeable and friendly. Definitely five star service!
Overall a very good service, had an issue and haven't had the same issue since they came and unstuck my drain.
Always honest, professional, and prompt.
Ryan did a great job giving us advice and helping to repair our heating systems problem!
Very nice people
Very disappointed with MH plumbing. We moved in our current home a little over a year ago. During our inspection it was noted that the air coming out of the vents was not cold enough (it was late summer at the time) and had recommended the AC be recharged with refrigerant. Wanting to move into a home with a functional AC, the previous owners had MH plumbing come. They said recharge was not necessary and performed basic maintenance. This is now in the fall of last year. Fast forward to the spring once it gets hot, we had not used our AC (since it was winter), and all of a sudden our AC can’t keep up with cooling, and the temps kept climbing in our house. I called MH plumbing back and they said they would come at some point, but let me know this could not fall under warranty because it was more than however many days their warranty is. I’m thinking, I did not touch the AC for 6 months, it does not work properly and that doesn’t fall under warranty?? Then I waited for 2 weeks, no one ever came from MH plumbing, nor did I ever get a call from them. Finally I called Laneys, they came within 2 days and fixed it. There went about $2000 that should have been taken care of before we moved in our home.
My hot water heater went out over the weekend, I called Monday morning and was told they had a guy available shortly. The tech was here within 30 minutes of me calling AND got my hor water heater back in working mode in what seemed like no time at all! Super pleased! I will definitely call them again!
Called them after waiting for a week for another company. They came the same day and diagnosed the problem which was with cities electrical box. They contacted the city for us and the problem was fixed. Wish we would have called them first considering we had no air with temps in the hundred degrees. Ryan was the technician and he stuck around until city showed up and was sure that it was the only problem. Highly recommend them!!!
Called and set up an appointment for last week. Guy told me he would be available wednesday or thursday i agreed that would work then those days go by no call nothing.
I cannot say enough good things about Moorhead Plumbing and Heating. True professionals that absolutely combine punctuality, customer service, and efficiency. You won't find anyone with more knowledge and willingness to put the customer needs first. Answered on the first ring of an after hours emergency call. Knew exactly what the issue was and where to resolve it.
They were able to come to my home on the same day I called. Their plumber was very knowledgeable, very friendly and cleaned up after himself. Very happy with their service!
Fixed my problem quickly.Helped correct my in floor heating so all rooms are a better temperature.
Fast service, friendly
As a first-time home buyer in December 2014, I was very new to finding a plumber. I found out the previous owner had used Moorhead Plumbing and Heating. I needed work done on my furnace done within a couple of days of moving in. Moorhead Plumbing and Heating was very quick to fit me in their schedule and were very nice to work with. Then a couple days later, I needed assistance again with hooking up my new washer and dryer. Again, they scheduled me in very fast and fixed my issues quickly! As the years have gone on, I have had them do many, many different tasks in my home. They plumbed for a new dishwasher, they installed my new central air unit when mine died in the middle of the summer, they installed a new blower on the furnace, etc., etc. I would have zero issues leaving them to work in my home if I had to leave. I have always been satisfied with the work they have done and always recommend them to anyone who asks.
20 below zero this morning; furnace decided it was to cold to heat my house, and this was how my phone call to Moorhead Plumbing went, “I need to schedule a service call. My furnace is not cooperating with me.” “ I’ll send Ryan out. Should be there yet this morning” Amazing.
Very good
Honestly, one of the best services I have ever received. I can't recommend these guys enough. Ryan went above and beyond. Very grateful. The service was done on my furnace. It was fast and efficient.
Time from call to great job done under 24 Hours. Even fit in some work I hadn't mentioned when I set up the appointment. 100% would recommend.
NO SHOW NO CALL!!! WAITED 3 DAYS FOR SERVICE! Called on Tuesday around noon about furnace that was not working. Was told they couldn't come out til following morning. Said they would call right away in morning to give exact time. Following day by 1pm I hadn't received any call and they hadn't showed up so I called to check. The guy that answered seemed very annoyed that I was calling but said they were got busy and would get out sometime that afternoon and would call on way. That afternoon came and went, no call no show. So the on the 3rd day I called again, asked what the status was and he told me he tried calling 4 times but when he looked at his caller ID he realized he was calling wrong # even though he had my # on caller ID.... Oh but he left a msg for me with the random person he was calling (makes no sense) after listening to his excuses I asked if someone could please come out today, and was told "well I can try" I said it's been 3 days can u give me a time I can expect them out? Nope, cant tell me a time or if they could even come out that day for sure or not. So after wasting 3 days waiting I called DEANS heating....1hr later deans was at my house! ( 2 hours ahead of schedule!!! ) Wouldnt recommend moorhead heating to my worst enemy.
Always fast and efficient.