Reviews (36)
Dustin C. knew what the issue was just with in conversation. When Dustin came to my home and viewed the issues at hand he visually pointed out more then I would of ever guessed. Dustin went through step by step to correct the issues and fully explained himself. Appreciate his ethics and his knowledge. Thank You! Kerry S.
Worst experience I've ever had!!! The technician came out with the part for my furnace. Took a look and said that 1 I needed new burners as well and that he wouldn't be able to get them till next week. I had already been without heat for 3 days. He said to call him if I could locate the burners and he left. I found the new burners 10 minutes after he left. I've been calling his cell and the business number for 3 days with no answer or call back!!! Absolutely horrible!!!
Our A/C fan quit working during a heat wave. Directly after a holiday weekend when many companies were booked up, Comfort was able to make room in their schedule and came out the same day. The installation was quick, with friendly service, and all at a very reasonable price. Terrific work by Comfort! We will definitely look to them in the future!
Excellent service. Outstanding work. Top-notch customer service. We've used them twice in as many months for a furnace pressure check, replacement and most recently, furnace inspection in our new home. . After using a different local company for the exact same services and a botched job, we are well-versed on quality. We trust Comfort Masters completely. Don't waste your time or money. Call Comfort Masters.
Great service! happily sitting in my air conditioned house after Comfort Masters service (today was a record high temp day in Moorhead 6-1-2020) Here is my review for Bears Home Solutions: I had a tech from Bears come by this winter to diagnose my Daiken mini split. Upon arrival he told me it was low refrigerant and would have to be 50 degrees outside to check for leaks and recharge (this gentleman was pleasant but wrong). I waited until spring and warmer weather and called Bears back. This new service tech named "Scott" was crude and unprofessional. He came and lollygagged and came to the conclusion that the outdoor fan unit, feeding two indoor wall units, would have to be replaced...FOR $6,000!!! My system is not even 3 years old. I told him immediately to leave my property. I called Comfort Masters out of Moorhead, who ran a fresh diagnostic. It turns out the only problem was my fan unit was out of level, causing the fan blade to hit the fan unit housing and fault out the motor- $245 later and I have a perfectly great working AC system (today 6-1-2020 record high temperature in Moorhead), and has been working great for almost 4 weeks. Comfort Master made me aware that Bears pays their employees commission, therefore they sell you stuff you don't need. some people would define this as criminal.
Two years ago I had Comfort Masters install a Carrier split unit cooling system in my house. The team at Comfort Masters were very professional and provided exceptional customer service. This past month the boiler/hot water heat system in my house failed which was installed by a different company. After consulting with Jason and his team at Comfort Masters I was told I could use the Carrier system as a heat pump to keep my house warm while i waited for a new boiler to be installed. The Carrier heat pump system kept my house at 70 degrees even though the air temperature outside dipped below zero. For anyone looking for a cooling system that also can be used as an emergency heat source I would strongly recommend contacting Comfort Masters and installing a spit unit system!
I've had 2 garage heaters installed by them (2 different houses) as well as an air exchange unit. They've done great work in both houses, even made recommendations to help save money and we went with a different unit that actually performs better and took up less room. Great staff and timely follow ups. I always recommend these guys as much as possible.
Thank you to Comfort Masters, especially Ross, for GREAT service on my Carrier unit!
Comfort Masters was able to service our HVAC system the same day we called and we lived in Barnesville, they worked with our schedule and when I told them to call me if anything sooner popped up (which they did) and saved me a bunch of time! I also learned some great tips from their service technician who was very knowledgeable and courteous. I STRONGLY recommend these guys for any HVAC issues, I feel confident in my abilities to maintain the unit further and know when I will need to call you guys for any next services!! Thanks again!
Very happy with the service I received today. My AC stopped working this morning and Comfort Masters was able to come out and fix my unit all in under 3 hours from the time I called. The tech who came out was very knowledgeable, had a great attitude, and took the time to provide some helpful tips on how to prolong the life of my equipment.
So many good things to say about this company! From the initial bid to the follow up emails and opportunity to ask questions...great friendly service! The investment made on new air/heat units was worth it and installation crew left my place completely cleaned and looking sharp! I received two additional bids prior to contacting this company....so worth the time and I’m very happy with everything this company did!
New furnace and ac installed today. So pleased with the excellent service I have always experienced with Comfort Masters. The installation was done faster than I thought it would take and they made sure any of my questions were answered. I like to do business with Moorhead businesses and they make it easy to rely on them for always doing a good job.
Very fast and friendly service. Highly recommend. I would call them again for sure!
I highly recommend Comfort Masters! When we had our 60 below zero weather this winter our furnace went out. We called a bunch of places and every place refused to come out because they were too busy or blew us off because we weren’t a lifetime loyal customer of theirs. Comfot Masters is the only company that took the time to come out and make sure that my family wouldn’t freeze to death that night! Thank you Comfort Masters for caring about people and wanting to build a new customer base! I will definitely call them again if I ever need furnace help in the future!!
Serviced our home's aging furnace and answered my barrage of questions with professional insight and humor
Very professional from the initial call to the completed repairs! I can highly recommend Comfort Masters! 5+++
Quick response and great service, Jason was helpful and had my furnace up and running with no problems. Thanks for your help!
They did a very nice job installing our new furnace and air conditioner. They were careful and cleaned up well before they left. Gave great instructions and information. Helped me connect and set up our new thermostat. We would highly recommend them!
Prompt and professional services.
Great service. Fast, friendly, and reliable.