Reviews (100)
Tony Her was very professional, not pushy. Explained the issue and options well. Completed the work in a timely manner.
Due to hard water and a sulfur smell in our water, we decided to get the water softener and the system to remove the smell out of our water. These systems are really good and everyone has been very knowledgeable and polite. If you are looking at systems, you should definitely look into these. Don't let the price of the water system detour you from getting great water quality. Not going to lie, the price can be shocking at first. We had a cheaper system through Culligan and we were definitely getting what we paid for. The Aquarius system is by far superior. If you are having water issues, definitely check them out.
Ryan Kahl was prompt - very polite and answered all my questions without making me feel stupid. He helped me understand just how much salt to put in my softener each time and even filled buckets so I wouldn't have trouble lifting the bags. I would recommend him to everyone -- as long as he keeps me in mind for my next visit!!!
We had a service call from Ryan Kahl. What a pleasure it was to work with him. He walked me through everything he was doing then after he was done he went over everything he had done. Always with a smile. He is among all the other great service technician from Aquarius.
Nathan did a great job servicing our AC and heating unit. He is very knowledgeable and honest. We highly recommend Aquarius and the services they offer!
We needed a new water heater and softener system, and everyone we worked with was helpful and kind without being pushy. They texted and sent a photo of who was on the way so I knew who I was talking to, which I appreciated. The installation techs and plumber were professional and worked quickly to install the new system. Jennifer was very informative and helpful, walking through our options before choosing what we needed. I definitely will reach back out to Aquarius for other home needs.
Nick was very professional and knowledgeable, taking the time to educate us on the use of proper filters instead of cheap knock-offs. Vital info that will help extend the life of our system. Big difference.
Cory was very helpful to the point that we want the company to help us with more projects. Hvac, pumbing, etc. Was very professional and knowledgable.
Very experienced and efficient. Jon gave me numerous tips and educated me in a non-condescending manner, which I really appreciated, regarding getting the best performance from the new installation. The team was respectful and cleaned up everything inside and out when they were finished. Jon made sure I had no questions, and made me feel comfortable to contact him if I thought of anything later. All in all, very personable, and great customer service! Thanks 😊
Ryan K is awesome! This is the second time we’ve had him out to service our water softener, he’s super professional and polite. Answered all our questions and explained everything he did! Highly recommend
Sean Bagley was our service technician and he did a great job by communicating from the beginning what steps he would follow to problem solve our cooling system issue and summarized the process at the end. He was able to quickly assess what needed to be done and our ductless system is working great again. Thank you Sean and thank you Aquarius!
In May of 2023, I used Aquarius Home Services to install a Mitsubishi mini-split in our family room. From start to finish, I found the Aquarius Home Services team to be professional, attentive and knowledgeable. Mick, who lead the installation team was prompt, capable thorough and kind. The cooling unit is unbelievably efficient, quiet, and cools the room quickly. I only wish we had done this 5 years ago! If you work with this company, you won’t be disappointed. We couldn’t be happier with the new A/C, and the service from Aquarius!
Nick was great to work with. Very friendly and efficient. Talked me through the process and explained everything in great detail. Completed the repair quickly and without added pressure. Very polite and genuine.
We have used electric water softeners for 35 years. Water quality has always been just “okay”, with great quantities of salt, rust out additive and administration several times a week of liquid rust out products and elbow grease. Our customer service was adequate We saw an AD for Kinetico through Aquarius. We were skeptical but called and we can truly say with all honesty that it’s the best decision we’ve made. Our sales rep was thorough and I felt we had the best information for our decision. Our service man Kyle was awesome! He was professional, friendly, prompt and respectful of our home. He ran into a faulty part upon installation and immediately a manager came to the house with a brand new replacement. Kyle spent hours removing our old system and installing the new Kinetico system. We choose to do the drinking water system and odor removal as well. I’m still in shock how little salt has been used and how absolutely clean our water is!!! All of our staining, odor and funky tasting water issues are solved Absolutely worth every Penny!!
Nate was great at explaining how the K5 drinking water filtration system functioned. He worked with us as far as where the location of the tanks could go and showed us how to access everything. The way the system was installed allowed us to still have the storage underneath our sink for cleaning supplies and such. Nate was able to put the housing of the filters in our pantry and then connect it to the refrigerator. Nate was very kind and courteous, and made sure to clean up after he had to drill through the granite and drywall in order to access our refrigerator to tie the drinking system into the refrigerator. Can’t wait to have awesome water come through the fridge and ice machine!
Great job repairing our ac. Came out in less than 24 hours (in the midst of a major heat wave) and got us up and running. All at very reasonable price.
Dan listened well, was personable, thorough and genuinely cared about doing a good job for us. He took the time to ensure we understood what he found and what he did. Thank you, Dan.
Great visit! Nicholas was very kowledgeable and committed to servicing all of our needs, over and above the original service call. Hope to see him again in the future. :]
Thank You for sending out Zach, he is a HVAC RockStar! My AC was not responding, Zach did some trouble Shooting, Diagnosed the problem, and got the system back up and running. This was not a easy task as the system had some wiring issues that are hard to diagnose, great job!!! Aquarius is my 1 and only call. Best service around.
Love this business for my HVAC. The technicians are personable, reliable, and experts in what they do. Especially Nick today for my annual AC tune up! Nice job. See you again in the Fall for my furnace! Linda Worm