Reviews (54)
I had the Service Tech, Greg, come out to assist with a thermostat issue. Greg was so helpful and detail oriented. I highly recommend Pat Walters & Sons for their work quality and integrity.
I called because my house wasn't humidifying properly. Lorne was able to make it out next-day and did an incredibly thorough job of ensuring our system was up and running properly. He went above and beyond while also taking the time to educate us on what we can do to get the most out of our system. I would recommend Pat Walter & Sons every day of the week - Lorne was responsive and professional and his expertise was clear.
Love the whole crew here. They are responsive and pragmatic problem solvers. Appreciate that they keep my older Lennox furnace humming along and don’t pressure me to do more than is needed. Lately they fixed a capacitor that blew out with the power surges from the recent ice storm. The techs also seem to genuinely enjoy working for the Walters family, so good vibes all around.
The time came for me to get a new HVAC system installed, so being a member of Costco I went online and set up an appointment. I received the call, got it scheduled, they showed up on time and was friendly. He was here 10 minutes, asked very few questions and said he would get me a quote next week. That was a week ago and still no quote. Luckily for me I contacted Home Depot that same day. Andy's State Wide showed up the very next day, the salesman was polite, super knowledgeable, and sat with me for an hour. He understood what I wanted and gave me a quote on the spot. Matter of fact they came the very next day and installed everything!! The techs were great, they did an amazing job. Not sure why I only got ten minutes of his time, and I'm not sure why I never received a quote. I assume they are not as big as Andy's Statewide, but just be honest, don't leave people hanging. Not impressed at all. Best of luck with your business, but you've got some things to work on and Costco needs to do a better job vetting their contractors.
Not a lot of play structures for the kids but still a fun place. Quiet and peaceful.
I’m sure they’ll professional and was nice on the phone but their prices are way over priced. Almost over $1,000!!!
Here within an hour!
They installed our furnace mid winter over a year ago and were great. John provided different options and clearly explained the differences and why some would be better suited to our home than others. We're about to purchase an air conditioner from them as well. I highly recommend them.
I've used Pat Walters and Sons for a number of different applications. They installed my furnace and have done periodic service as well. I had a potential flooding issue and called to have someone come out and evaluate it. The visit was immediate and informative and cordial. Highly recommend this company!
Their expertise saved our beloved ancient furnace.
I have used Pat Walters & Sons many times for A/C and furnace repairs and maintenance. Their staff are always friendly and professional, doing their best to both maintain the equipment and make sure I'm informed. Strongly recommended.
My AC died and through the entire process they were extremely informative, kind and patient. I had to ask them to come back to fix a minor issue (old parts that weren't part of their original work) and they were quick to schedule me and very timely and always professional. I appreciate having them as a resource!
Honest and reliable. Didn't try to upsell me repairs I didn't need.
Pat Walters & Sons installed the Lennox heating system for our house on 5/17/2021. They did an excellent good job and very responsible on the floowe up works. I like their excellent work.
I'm a member of Costco's and called them in regards to replacing my furnace and air conditioner and receive the call from this company. The sales representative was friendly, professional and came to the house on time with a big smile and gave me one of the highest quotes I've ever received. It made me being a member of Costco waste of money if I had to went with this company I found someone with the same product for $1,700 cheaper. I see by the review people rave over him and they have five stars reviews and I'm sure that they do very professional installed but I found them just to be too expensive with a quote. The company I chose has five star reviews and I have seen their work very professional quickly done.
I worked with Pat Walters & Sons through Costco and am so far extremely satisfied! From the pleasant personality of Brian, who provided the quote to the installers, I couldn't be more pleased.
Pat Walters & Sons helped me 4 times in the past 5 years, and, after dealing with other HVAC technicians, I would say their service quality is excellent, like good doctors who can diagnose and treat the patient accurately and quickly, and their price is really reasonable. Below is my most recent experience with Pat Walters. I had a really bad experience of replacing my furnace draft inducer motor done by a different HVAC contractor last December (I contacted Pat Walters first, but they did not have this item in stock, and I needed the repair to be done in a rush to prevent burst pipes.). After this replacement, various issues happened, like short cycling, pressure switch was full of water, blowing cold air, and the furnace sounded really loud compared to it was before. Thus, I contacted Pat Walters for help. Their technician showed up on time, pointed out and fixed the issues. When I asked for the rough price for a new furnace, the technician told me that they had a sales department for the quotes so that the technicians can focus on repairing for the clients, not selling them new furnaces (to avoid a conflict of interest). In a nut shell, their work is solid; price is reasonable. They handle things professionally and don't try to sell new furnaces to clients. I would definitely recommend them to anyone who need HVAC service.
This company is wonderful. They installed a new furnace and central air and when I need filters or advice , they are always top notch!!
I recently hired Pat Walters & Sons to install a new furnace and AC and I highly recommend them. They are a most professional company in every aspect. I had the pleasure of working with Barb who guided me through the entire process. The techs were respectful of COVID precautions and were also very responsive to my questions. This is truly a very high quality business.
Had a great service experience! 18yr old furnace was acting up. PW&S was able to send someone out the same day. Greg was very professional and extremely helpful! He explained each check that he was doing and was able to quickly fix the issue. He was very knowledgeable with our Lennox system and even gave helpful hints on how to optimize our system to perform at it's best. I highly recommend PW&S and will likely use them whenever I need to replace my unit in a few years!