Reviews (38)
They always come to the rescue!
In need of a new gas heating system I interviewed four local companies. Bill Hopp from Hendricks heating and air conditioning spent the most time with me explaining in detail the potential issues with my furnace and what I could expect from an American Standard furnace. After reviewing the quotes from other companies and viewing several independent online evaluations of heating furnaces for residential homes, and based on my interaction with Bill, we selected Hendricks. Today the 28th of February, Seth and Jerry came to my home, removing the Old Furnace and installing the new one. They found a couple of issues with the former installation which they corrected and efficiently installed my new American Standard gold model furnace. It is a 96% efficient furnace. They were professional, efficient and cleaned up the work site like no one had been there. I watched them from time to time which they were okay with my doing and when I asked questions Seth or explained things to me. A new digital thermostat was also installed which Jerry programmed for me to exactly mirror the thermostat that I had previously installed. I cannot say enough good about this company, the excellent American Standard furnace and the entire relationship process from meeting bill to final installation with my furnace. I recommend this company 100%. No qualifiers. RW Austin
Our furnace finally gave up the ghost during one of the coldest weeks of the year. Hendricks gave us professional advice, walked us through the Michigan Saves loan application process and even left us a couple of space heaters to get us through the night. They were knowledgeable, kind and empathetic during a stressful (and cold) situation. Highly recommend!
Great family-owned business! Travis, Amy and the team are wonderful to work with. Very responsive and professional.
Hendricks Hearing and Cooling are really great. They were able to get to me quickly and solved my issues with my furnace and thermostat. Very professional and a fair price for the service. I would recommend them to anyone for their heating and cooling needs. 5 Star
We are very pleased with our new furnace and air conditioning installed by Hendrick’s Heating and Air. They were very professional and hard working. They were quick to get us a quote and get our install done. We thought we would be waiting weeks. They gave us a quote one week and were installing the next. We couldn’t be happier. They also beat the quotes of other companies we looked into. I would highly recommend Hendrick’s Heating and Air. Thanks again!
Tom and Sam did a great job. Very efficient, polite, personable.
Great experience with Hendricks installing a new mini split A/C system. From the initial meeting to the install. A few very minor problems after install (expected for putting a complete system in a VERY old house) were taken care of quickly. Can’t say enough good things, Bill and the team are top notch.
Everyone was super professional, from the first estimate to the final day of installation. Prompt, friendly, and competitively priced. Thanks Hendricks.
We used Hendrick’s to install our new furnace and AC because ours were on its way out. Bill broke down the different options in a simple to understand way that worked with our budget. The install crew (Jordan and Mitch I believe) was very friendly and professional!
Not sure what was better: the delivered solution or the team. Both are amazing and are reasons why I’ll be a customer for life.
Hendricks Heating and Air Conditioning was extremely prompt, professional and courteous! Their online website is very user friendly. I was able to ask for services online, with a very quick response and a tech at my house at 9am the next morning. Unfortunately my air conditioner unit was beyond repair. Once we went over some options, they were very quick to get our new unit installed. We also decided to have a new furnace and water heater installed at the same time. I also appreciated them lending us an A/C unit to use while they installed the new one. We are very pleased with this company. Communication is on point!!
Quick service, knowledgeable technician, fair price. I would definitely call them again.
Second time I've used Hendricks for my business in Byron Center and have been 100% satisfied. Their entire team is great to work with from calling to schedule, to the technician doing the work. Fast, affordable and positive vibes. They truly care about their customers!
They have sure do have integrity and compassion. I will definitely support them in the future.
Hendricks is a good bunch of people, and they get the job done right. I will continue using them in the future.
Quick and efficient. Wonderful and helpful people.
We have used Hendricks for our own house and our flip houses. They have been fantastic. Their prices have been extremely fair and reasonable. Very professional and fast service.
Great workmanship. Incredibly professional.
Fair prices and good work after a couple trys my furnace is back running good.