Reviews (18)
Larry T was excellent at answering the questions I had about the HVAC because I just bought the house. He was very knowledgeable. Very happy with the service
My furnace was acting up so I spoke with a rep on the phone and he was so kind, had very transparent pricing, and I said I would call around and shop prices and call them back. He called back minutes later and said he could tell we were down on our luck, that they were a Faith based business with the goal of helping people, and offered to send a guy out to diagnose our issues for us next day. Matt came out and had the problem diagnosed and fixed in minutes! He was very professional and really showed care in his work. Overall 10/10 experience, and I would recommend them to anyone.
Can't describe how well these guys treated us. Great work.
Don't confuse with the steak sause! These guys are great at what they do adding a little sizzle to HVAC.
Hello, I want to start by saying that the technician that stopped by my house was amazing. He did a good job, he was polite, and It was quick. My quarrel is with the company. This guy arrived at 2:00pm. and left by 2:30. He only had to replace a connector on my AC that was UNDER WARRANTY (MEANING FREE PART). They charged me 89 dollars for the trip out and 159 dollars for his 15min of his actual labor. I've worked with other trades companies before and I have never seen a company charge OVER 300 dollars per hour for someone's labor. I will not use this company again.
To start I want to say I hands down 100% recommend A1 Mechanical HVAC Company, from the very start to the finish Austin from the west side was very informative and honest! When he said we would be there he always showed up early and called us 10 minutes before hand! I will be using them from now on for repairs and maintenance just because of Austin’s phenomenal service! It’s employees like him that make small businesses great!!
Matt was great! He fixed the thermostat first thing!! Then gave the whole system a good going over! Well pleased with the service and communication!! Thanks Matt!!
Matt is always friendly and professional. Matt and A1 Mechanical are all about customer service. They even went above and beyond after we moved into our new house and fixed an air vent issue for us. Very happy with our service. 😊
Thanks again Matt...hopefully it will be warm enough to actually USE the air conditioner you just tuned up for me!
After buying our new home, it seems every season our older furnace would fail. A-1 has been there for us everytime! The service staff and techs are very professional and attentive to you as a customer. Every time we had an issue, A-1 has crushes the competition with pricing and knowlege, with little to no wait time. Life long customer here for sure. Thank you to Matt and the rest of the A-1 staff.
Matt did a great job. He diagnosed the problem in seconds, and used his magic touch to fix us up. Super polite, informative, and nice. Thanks!!!
Matt was kind, professional, and informative.
Outstanding knowledge and service with amazing friendly personality
Matt is an Awesome customer service representative
Matt was great. Professional.
Matt accomplished the task at hand in a professional manner. Was friendly and informative about all the heating and cooling questions I had. He cleaned up any mess and is welcome back in my home for future service calls.
Professional, courteous, neat and timely. Couldn't say more. Chris was great.
This company is the best! I received amazing customer service, as well as a fantastic service tech that was experienced and very knowledgeable.