Reviews (100)
The service tech was very friendly, knowledgeable, and helpful.
Gabe stopped by to get me an estimate for replacing my AC and furnace. He was on time, very professional, and listened to what I was looking for to build a proposal tailored to my needs.
This company went above and beyond to do a good job for us. They were very friendly and helpful and did a thorough job to give us the best running A/C after ours broke down.
Brendan from THC was able to come same day within an hour of calling and was able to diagnose the problem super easily. He was able to put in a quick fix. It's hard these days to 100% trust companies to not try to upsell you or potentially lie about the problem to pad the bill. You do NOT have to worry about that with THC, which is the #1 worry people have with any diagnostic work in your house. Brendan was super friendly, down to earth, and was very cordial with our pet as well. If any issues ever come up with our HVAC, we will definitely be calling THC, and requesting Brendan if we can! Absolutely 5 star service, and happy to know we have an HVAC company we can trust from now on :) thanks again! Edit: also kudos to Jason who answered the phone, super nice guy as well!
Used this company to purchase a hard-to-get product. They were out of stock but found it very quickly for me and kept me informed on the delivery date. Simply amazing customer service and have to say that I am impressed. Highly recommend these guys!
Had them come out and were amazing. Finlay Beaton was very professional and nice
I ordered the part and paid for a 2 day express delivery and it took 8 days to get it I hope the part works
- was on time - good communication regarding the furnace - got the test done fast
When your power goes out in your house and they finish the rest of the job in the dark that’s talent. I really appreciate them and the work they did
Very pleased with my experience with Technical Hot & Cold. I was searching for an ECM blower motor, or at least the control module, for my Carrier X13. When I searched on the website, the part number had changed 4 times. I reached out to THC to be sure I was getting the correct part for my unit and Sara Udell, the parts supervisor, was extremely helpful, knowledgeable, and professional. She answered all of my questions and assured me of the correct part. That was a big deal, as I am not an HVAC tech, just a homeowner who tackled troubleshooting and fixing my unit. I placed the order online and it arrived when they said it would. Installation was smooth and the part fit perfectly. It's been running about a week and so far, so good! Overall, great experience. Will definitely use them again in the future!
My technician was Finlay. He was on time and very professional and polite. He was able to find out what was wrong with my air conditioner very quickly. I highly recommend.
I asked if I could get a manual for a certain HVAC product and Sara responded in a timely fashion and provided this very manual.
Fin did a great job on our install and was very professional and i would reccomend him to friends and family
Fin and Gabe were awesome! Great customer service. Cleaned up after his work was done!
This company was great to work with. They were prompt, got the work done faster than anticipated, offered valuable, suggestions and explained everything clearly without being at all pushy. They were also able to install my new equipment within the week. I highly recommend this company and will be using them in the future.
I ordered a part for my a/c unit and got it faster than I expected! Exact product and customer service was excellent and informed me by email every step of the delivery process! They deserve the best company award!
Matt was great...on time and very knowledgeable about his work. I would recommend him.
Found the condenser motor at a great price. Fast delivery and highly recommended.
I called THC due to my ac system not working. They were able to send someone out the same day to diagnose the problem and was able to start working on the issue the next day. I had the pleasure of working with Finlay and Brenton. They both were very professional and very hard workers. They took into consideration that I had a young child in the home and due to the unbearable hot weather they worked very late the first day to get my AC system back working so that my home would be cool and comfortable for my baby. I would highly recommend this company to anyone who may have trouble with their heating or cooling system.
They had product in stock and sold to me, a homeowner. Not the lowest price but as I said they had it in stock. Ordered 2nd day air on a Friday morning and the part didnt come until Tues 7pm. Not sure why it took 4.5 days after I submitted the order, maybe the weekend? Take into account if ordering 2nd Day.