Reviews (32)
Julie and Jean in office very nice.
Needed my air conditioning looked at before running it this season and they were able to get me in ASAP! Not only did they have great customer service, but he also was able to talk me through a few different settings on my thermostat. I wasn’t able to work. He took the time to make sure I was able to work it as well as made sure it processed correctly. I also was unaware of wires that were damaged and they were in ahead and fix those as well! Thank you Kallas! Love knowing I have a reliable company!
Very rude and disrespectful. Do not do business with this company at all!!!
Everyone was kind polite and major it sure that I was probably taking care of I appreciate it
Friendly
Randy was awsome fast but good work thanks again randy for coming early
We have used Kallas as our go-to HVAC company since we moved to Swartz Creek 4.5 years ago. They installed our central AC in 2020 and have fixed our furnace a few times. They do an excellent job and always come within 24hours when we’ve called. Dave the service tech is knowledgeable and cares about his customers. He always explains and answers all my questions so I understand what the issue was and how he fixed it. There was one time over the last winter when our furnace went out. It was a Friday and Dave said he couldn’t get the part in until Monday but didn’t want us to freeze so he left and came back with his own personal electric heater for us to use until he could get our furnace fixed. We appreciated his efforts going above and beyond. You can tell they really care about their customers and worry about the customers best interest. This is why we are repeat customers and refer business to them whenever I can. I highly recommend Kallas to anyone needing HVAC services. A+++
Replaced our furnance, very professional did a great job.
Outstanding service.
Incredible customer service.
This happened in the winter but I thought I should share my experience. Our carbon monoxide detector went off and we had no idea what to do. I called Kallas because they were local and they advised us on what to do and had someone to our house within 2 hours. The tech fully tested and inspected our furnace and determined it was not the cause. I don't know if this is industry standard, but they showed concern for our safety and didn't charge us at all. I will definitely be calling them next time we need heating and cooling service.
Rob did a great job taking care of my gas leak and was friendly and efficient. I will definitely use them again for all my furnace issues!
Rob was awesome- I just want to say thank you soooo much for taking care of us. He came out the same day after our CO alarm was going off and he was very knowledgeable. He filled us in on everything that was happening with our system and what the plan was forward. Customer service on point and good pricing on services. He showed us exactly where cracks were in our system with no issue at all and quickly drew up a reasonable quote for a new furnace to be installed the next day. Thank you so much! 10/10 would recommend!
Tech said the heat exchanger was defective & not covered by a warranty. Said I needed a new furnace. Another company said it was still covered, checked it & found it was functioning perfectly. It cost $250.00 to remove/check & replace the original heat exchanger. If this is how Kallas runs their local business, I would avoid them & call Staley’s in Flushing.
I’m so happy I called them! They came within a hour! Fast friendly service! Definitely recommend them to anyone! Great service! Thank you Kallas Heating & Cooling!
Had issues this Saturday morning and they came right out - very impressed with the quick response! You guys are the best!!!!
Called at 9 am on a Friday, had a tech out that afternoon, part was ordered and installed next business day. Would most definitely recommend. Thanks Kallas!
Only place to go. Great work, and even better people.
Very honest people it came out right away daughter bought a house and needed the gas fireplace checked
Awesome, responsible, fair, and honest