Reviews (28)
So happy with them. Our furnace went down and they were able to fit us in quickly. They were also very knowledgeable and reasonably priced. Thanks guys.
We appreciate Chris and his team for all their work on our heating system. Recommend them to anyone who has heating or cooling problems
Very professional and helpful
They came to our apartment to fix our furnace . The guy did a good job. Even cleaned up after his self.
They are professional and give fair price.
Total Comfort have been our go to company for 3 furnaces (one for my son) and 3 air conditioners (one for my son) over the last 20+ years. Equipment, installation, and service has been great. I highly recommend this company.
I appreciate their honesty and they always do a good job, and provide quality service.
I had bids from 5 other local HVAC companies, and Total Comfort was by far the quickest, most courteous and best value. Chris Swope is an honest man and he did not try to unnecessarily upsell me on products I did not need or use scare tactics. I will be recommending this company to family and friends for years to come.
Total Comfort has been doing my furnace service for years and, even though my furnace is over 50 years old, it runs very well and they don't try and sell me anything. They even gave me a discount for being a repeat customer.
This is my second home using Total Comfort Heating & Air. I have been impressed with everything from meeting Chris for a quote, to the end of installation. Everyone is extremely proficient. I especially want to shout out the installation guys. They were first class! Professional, timely, immaculate cleanup, answered any questions/concerns with pleasant communication, and kindness to my dog! I will recommend and continue using Total Comfort for any other projects in the future.
This company was prompt and had good value. Came through tremendously with accurate prices and was professional
I recently used Total Comfort’s services to inspect and update my HVAC system. I spoke with Chris and he answered all of my questions and calls immediately. The service was fast and expertly done. Definitely going to use them for future service and recommend to friends.
This company is very good and on time they are the best in town, I would highly recommend them to anyone if I have a problem they told me to call anytime and they will come out and fix the problem no matter how long it takes, thank you so much Chris and Jeff and the rest of the team
This is one of the worst business that we dealth with. The service manager is a dishonest person, cheated the customer. He did not fix the problem that he promised and his technician took the cash and ran. We decided to take this compnay to court. Lets the court decide
Very pleased with the service I received from Total Comfort! I called and spoke to a very nice woman in the office about what I was looking for, she called me back about 10 minutes later and was able to get me scheduled for a furnace inspection for my home sale. Josh did my inspection and he was on time (actually called and said he was running ahead of schedule, which was awesome!), professional, knowledgeable when I asked questions, and overall did a great job.
People who care about their work.
Mr. Val Fezatte, was very thorough, courteous, and technically proficient at all times. Your technicians gave me MUCH confidence that you vetted your hiring superbly. Both arrived timely, were respectful and courteous, and addressed any question pleasantly. Directions were provided for use, and the area was left in appropriate fashion when they were finished. Of course, being without heat was a time of duress, but I would not consider going elsewhere after my initial experience with the furnace replacement, and therefore proactively asked Mr. Fezatte to coordinate my 27 year old water heater replacement. This too, was a superbly handled experience. Total Comfort is at the top of my list for customer service and competence.
Called on 6/14/17 @ 12:46 pm, talked to secretary who assured me someone would return my call that afternoon re:replacing my central heat/air. No returned call by 6/15/17 @3:35 pm. I am not in the habit of standing in long lines or chasing/hounding contractors to give my money for anything, so the replacement of my central heat/air & water heater will go to someone else. If I can't at least get a timely response while trying to hire a contractor, I don't expect I will get good service on my job.
I could not be more happy with the services and care provided by Nick for my A/C tune-up, Randy & Jeff for my A/C replacement and Amber for my furnace tune-up! I also appreciated the extra special attention from Dan when he verified the bid to replace my central air in my house. I loved how they all took great care in leaving everything in great condition and were super friendly, punctual and reliable!
A/C quit on Thursday night Friday morning and they had it fixed by 2 pm Friday. It was a hot day and the house was cool when I returned home. Thank you Total Comfort.