Reviews (100)
First Choice replaced my heating and A/C with new high efficiency units. The price was reasonable, but more importantly they were very professional, did quality work, were on time, and responded quickly to a minor issue. I couldn't ask for more!
Awesome job by the whole crew for my AC/Furnace install. Very professional and efficient with their time and so polite. The building inspector even complimented on the job well done! Thank you First Choice !😊
Saw them advertised in my neighborhood with a yard sign. They were able to come out same day and have my furnace fixed by the next day. Cameron was very professional.
Hayden was very professional and understanding. The job was performed in a very timely matter.
Very knowledge and professional installation Team with a completely new HVAC System. Thank you!!!
I have been a long time customer of First Choice Hearing and Cooling. Every time I have needed service or new A/C equipment I rely on them to take care of my needs. Always professional and cost efficient. Highly recommend First Choice to anyone in need of their services.
Hayden was very professional and worked hard to repair my gas insert. Ended up being the remote but tried Many different parts.
Great service by Josh and his partner, went above and beyond.
I called and got same day service! The service tech Nick was friendly, efficient and knowledgeable. He took the time to show me how to check the furnace myself and what to look for. I appreciate the service and care he provided. I would definitely refer to friends and family!
Thank you so much for squeezing me in for a same day appointment!! Hayden explained everything perfectly, fixed the furnace in a very timely matter and gave it a maintenance cleaning. GREAT JOB! PS: Pet friendly service gets an A+ !! My dogs loved Hayden!!
Ben found the problem quickly and fixed it as well as informing me about the trouble and how I can avoid it in the future. I give him a 10 for a good job.
Josh made sure service was completed and working properly with the correct parts from the manufacturer.
First Choice Heating & Cooling has done the done a bit of work at my place. From Installing a new tankless water heater to A/C. They are really good about fitting people in when things are a emergency. Like one summer when our A/C died on us. There front desk people are really good about helping get a technician out quickly as possible
Josh was great! Figured out my strange problem, and tuned up my furnace. Heat wasn’t working when he arrived, and it’s working like a champ now. They were fast, and affordable and Josh was very knowledgeable. Will defiantly use again!
If you buy a home with First Choice installation or maintenance work done be sure to KNOW they will not honor any warranties related to that work or equipment. Their warranties do not transfer between home owners. Do not have this company assist with anything tankless heating related. They quoted me almost 900 dollars more then other specialists in the area to complete a repair that they had done recently (and should of been warrantied). So if you do have them come out, make sure to shop around or they will definitely take you for a ride. Since when do HVAC related issues and mechanical problems not transfer from home owner to home owner? **Update to the response** What a garbage response. First, I am not Justin, you clearly treated that person poorly as well since he had a repair done within your warranty period and you didn't honor it. Second, how convenient that you do not have my information, go figure. Lastly, you should post a link to your warranty program and let your potential customers read the fine print for themselves. 4.9 score is 100% suspect of fake reviews as well. A company with a 4.9 score honors their warranty.
Did a great job getting our old boiler back into shape. Very professional and knowledgeable.
Hayden came out today to perform our annual furnace maintenance. This is the second time Hayden has been out to our house. He is very prompt, professional, and thorouogh at his work. He is great at explaining things and offering suggestions to improve the performance of our HVAC system.
We had an issue with our furnace, called First Choice at 8am. Phone picked up in 1 ring, person on the phone was professional, courteous and empathetic to our problem. Setup a same day diagnostics appointment for between 2 and 4pm. Received a call back to let us know the tech was on his way 2 hours early! Which was amazing. Josh came out, checked over everything with our system methodically and gave a great explanation for what he had checked over and what he felt the problem was indicative of. All told I'm exceptionally satisfied with my service and absolutely will be using their services again in the future.
We use First Choice for all our HVAC . Their service techs are friendly, knowledgeable and helpful above and beyond our expectations. Their technicians always explain the reason for any repair necessities to keep our equipment functioning properly. Thank you again, Michael.
Nick was thorough and considerate. He went the extra mile to make sure our system was up and running well before completing the service call.