Reviews (67)
Always dependable and on time. There service is great.
Nick is wonderful professional
Very kind Nick did a wonderful job fixing my air conditioner.
New home for us. Zach repaired and guided us well.
Great service and knowledgeable technicians!!
Very prompt, professional, courteous and efficient service. Highest recommendation.
My a/c stopped working. They were here within hours of my call. On time, friendly, knowledgeable and fair on price. Absolutely recommend diversified heating and cooling for any and all issues they cover.
Replaced pump on my household boiler for heat. He has been servicing the boiler for last couple of years. Very knowledgeable and friendly. Does a great job. Keeps detailed notes on client's machines. So when I called for a service appointment and mentioned the symptoms, he knew to bring a replacement pump with him. Very efficient as well. . 3.16.23. Quickly came out and discovered thermostat fried from power outtage. Replaced with upgraded model and checked boiler system. Fast and efficient!
New furnace install. Professional, prompt, reliable and polite. This company is the best. I refer to them as "old school" meaning they treat the customer like a customer wants to be treated. Diversified is always my first call.
Hooked Up Power Switch To Water Heater.
Called office about furnace not working. In a short amount of time a tech was repairing our furnace.
Had an issue with my furnace and they were able to schedule Zach to come out and fix my issue. Zach did a great job would not be upset if he came out again fingers crossed he won't have to
Furnace went out, so I called this nearby place at 10 am on a Tuesday. The tech was professional, and diagnosed it right away. The generic part was on the truck. I was charged $555 for a simple cheap generic furnace ignitor replacement (probably a $20 part and simple fix). The price sounded very high, but what do you do, there was already a non refundable service fee, so I agreed and paid. After the tech left about an hour later I called another nearby company and they gave me an quote of $200. Everywhere I look online, in 2022, it is the same price range. $150-250. I followed up and spoke with the owner or manager. Nothing could be done, not even removing the service fee. This is predatory pricing. Save yourself your hard earned money and try somewhere else.
A one day job turned into two days, because they installed the wrong unit on day one. They had to return the next day to install the proper unit, ie. two days. On day one, I also had to remind them multiple times not to walk through my dining room that has cream colored carpet. They did manage to connect the incorrect unit on the night of day one, so I would have heat. Day one was a 10 hours experience. On day two they offered to pay for my dining carpet to be cleaned. Day two was about a 6 hours job. Overall, I’m not sure if I’d recommend them; primarily because of the lack of customer service. I never received a call from a manager about their hiccup, despite calling on the evening of day one requesting to speak to one. They also didn’t offer any thing for the inconvenience that they caused. I had to rearrange my schedule to accommodate the unanticipated day two. When I expressed that day two was unexpected and inconvenient, the response I received was, “well we can never predict when an issue might arise on a job causing it to take longer ”. I replied that this issue was caused by you, when you installed the wrong furnace. Who’s responsible for insuring that you brought in and working to install the correct unit? Surely not the homeowner. Ironically, I chose them because of Nick. He’s a service technician, who gave me the estimate. He is extremely knowledgeable and thoroughly explained all of the options. He didn’t try to pressure me into committing on the spot. If he was assigned my install, I probably would rate Diversified an A+, but given my experience I have to give them a C-/D.
Had a new heating system install.Scott was on time, professional and kept me informed of the status through the process. Definitely recommend.
I called first thing this morning and Chelsea, who answered the phone, was very kind. Temperature in the house was 63 degrees. Too cold for my 90 year old mother. She scheduled a service repair man for between 11a-1pm. He arrived within 30 minutes, (about 90 minutes early), diagnosed and fixed the problem. Zach was courteous and communicated each step of his inspection, diagnosis and repair, along with the estimated costs. My home is now toasty warm, and my mother is more comfortable. On behalf of Diversified Heating& Cooling, Chelsea and Zach totally exceeded my expectations! Thank you!!
Nick is one of the best technician I’ve encountered over the years. Knowledgeable, seasoned professional that I always request. Make suggestions without being pushy, all based on his experience. I trust him implicitly when it comes to HVAC
We had our usual spring AC check. DHC does a very thorough, 'by the book' inspection and I'm willing to pay for one that is done right. As has been the case from time to time, the technician (Cass, thank you) found an issue that he showed me via smart phone photos (showing the voltage was going down when it should not have been) and replaced the part. I like and trust DHC's techs - well train and honest.
Great service!
Khalil came out and serviced our furnace. He was friendly and professional. Very positive experience. Will continue to use this company.