Reviews (78)
These guys are the best. Every technician is knowledgeable, competent and friendly. And Melissa always finds a way to get someone to your home in a timely manner. I wish all businesses were like this!
Received an estimate, very professional and friendly. After receiving 5 different quotes from 5 different companies, CMR's quote for new AC/furnace installation was one of the highest. They work with Michigan Saves program, which is great, just wish they were about 1.5k less to compete with other prices. Their high efficiency furnace quote was comparable, but their quote for standard efficiency AC was not competitive with other standard efficiency ACs.
CMR was hired to completely replace our entire HVAC system including the install of a heat pump to provide both heat from 34 degrees upwards and air conditioning during warmer weather. The CMR team performed without a hitch completing the project with a crew of two within the time frame and budget quoted to us. In addition we have to say the crew was extremely polite and considerate. And the work was performed in a craftsman like way. The finished install was beautiful to behold. I dont know how often a job of this complexity is completed with such skill timeliness and technical competence but our experience was exactly that. I would be remiss if I did not also mention the CMR secretary and owner both of which made working with CMR quite delightful and smooth in every way at every step along the way. We recommend CMR for your HVAC job no matter its size or complexity. And they do great HVAC maintenance work on your old or new systems. We had used them to maintain our original system for more than 15 years before retiring it. Jon and Carole Ryburg Dexter Mi.
CMR responded to our mechanical situation by the start of the next business day and promptly came out, patiently answered all of our questions, and took the time to make sure they could do the work properly. I would highly recommend CMR.
My furnace stopped working. They showed up when they said they would and I was warm 2 hours later. Great service excellent prices
Great service, product, and results with our mini-split install in our garage--timely scheduling and fair pricing to top it off. Top notch for sure.
They repair appliances as well, good people and always on time.
We had CMR replace our water heater/subfloor heating boiler when it started leaking. They were same day responsive to diagnose and repair the most obvious problem, but when it turned out the leak wasn't fixed, they stepped up and replaced the unit in 2 days! They were (obviously) very fast to respond, courteous at all times, and thoroughly professional throughout the process. They are local service providers who care about their customers. John in Dexter
Best hvac company in the Ann Arbor area
The 2 servicemen (Zack and Josh) who worked for 3 days to install my new furnace and AC were by far the best I’ve ever had. Absolutely professional, personable, efficient, cleaned up beautifully, and both my ac and furnace seem to be working! They were also patient with my never-ending questions and showing me how things work and gracious in taking input. Andy Bobo who provided my quote was responsive and helpful. I overwhelmingly give them my highest rating!
After calling around and collecting quotes to replace our furnace and a/c we chose CMR. I could not be happier, the crew doing the work was personable and professional. They cleaned up the area rearranged the lay out a bit and made it all more compact and clean looking. At one point a water line for the humidifier broke and they used some dirty towels to soak up the water, instead of leaving them there and letting us know they took them home and washed them. Wow who does that true professionals, small things like that say more about a company and people they employ. It shows caring and pride I would definitely recommend them and use them again.
Great company, solid crew, all extremely cordial and friendly. Very professional, on time, and the workmanship is awesome. Andy is an amazing owner as well, very proud of his business (well deserved)
Recently we discovered that our heating and cooling system needed to be replaced. None of this was planned... Andy was out the same day after a brief call. Not only was the responsiveness of CMR great, but Andy spent time with us and provided real solutions to the concerns we shared about the way the old sytem performed. By the end of that day we had solidified a decision. Installation began 2 days later. Joshua and Manuel the primary installers, shared the installation goals for the day, kept us updated, and answered questions. They were very respectful of our wishes, and their work was neat, tidy and thorough - very professional. Best of all - once the system was up and running we could not believe the difference compared to the old system - quiet, more uniform heat and the comfort that we had been seeking. We highly recommend CRM for their care, attention, knowledge, and prefessionalism - very easy to work with. With many thanks, David and Robin
They fixed my son's heating system. Always a good thing with the 17F outside cold.
Always have excellent service! Technicians are friendly and knowledgeable!!
CMR , Enough said, Andy was at my location , discussed and reviewed my 25 year old furnace, presented a proposal on the spot, set me up an installation date, Josh and Migel showed exactly on time, reviewed the location and went to work, They preformed an A+++++++++ Installation , this crew went above and beyond my expectations , Migel even spent extra time reviewing the new programable thermostat functions, We are now toasty comphy for the winter season and many more to come, Oh yes, the office staff were super friendly and answered any and all requests I had , Thanks again CMR, Steve.
Having now used CMF 3 times for primary furnace and ductless AC, I would give them 10 stars if I could. Last year I (mostly) replaced a ductless system myself and CMR finished the install and charged the system at a very fair price. 2 months ago the primary AC stopped and CMR came out and determined that marginal work by a (well-known) previous HVAC company caused the problem; only charged me for a service call. Recently when the main blower motor died on my 23 year old furnace I decided to replace the entire furnace. Based on my two previous experiences, I chose CMR again and they did an excellent job at a very fair price. The owner even came out to measure for some custom ductwork. Keeping in mind that was for a fixed price, the CMR technicians said the anesthetic air and exhaust plumbing and electrical work drove them crazy and they replaced it all, added an extra electrical outlet and the result looks like a brochure picture, just perfect. I can't recommend them enough.
Great service and quick response time during a busy season for a.c. repairs
Everyone at CMR is friendly and helpful. They’ve helped us when our furnace went out in the middle of the night, even FaceTiming with my husband to try and identify the problem quickly. Even when they’ve been fully booked, they find a way to get someone out to help you quickly. Their professionalism and genuine interest in helping you is unmatched. It’s not about selling something, which I appreciate. If you’re looking for a fantastic HVAC service that is also local, call CMR!
CMR has recently installed a new furnace and air conditioner in our home and the process was great from beginning to end. I initially called because of a high energy bill and they educated me as to what was causing my bill to be so high as well as recommending a energy efficient furnace and new air conditioner. The installers were professional , educated me throughout the process and made sure I was able to pick where the air conditioner would be located outside of my home. They walked me through what they had done everyday and were very respectful of my home and installed very quickly. I would recommend them for all HVAC services.