Reviews (26)
They texted me as soon as they had a cancelation. Ismael showed up 30 minutes later and quickly diagnosed the problem. He was very professional and patiently answered all my questions. He explained he had to order a part and scheduled a date to install it.
They came on time. Diagnosed a/c. I would definitely recommend using again.
Our technician, Ismael, was very professional. Taking the time to go over what he's going to check, keeping us informed through the whole process, and explaining what needs to be done and why. Extremely satisfied
The representative that came out, managed to come earlier than the scheduled time (which was greatly appreciated), was friendly and informative the whole time, and explained what he was doing so that I could follow along. All in all, a great experience and I'm happy to have signed up for scheduled services moving forward.
Fantastic work. Ismael has been a great tech to work with. Hope to work with him and Premier for a long time.
Technician was so professional,friendly and knowledgeable about the work..he diagnosed the problem himself and fixed it ..thank you Ishmael
They cancelled appointment. Don't waste your time. Project to come out and give you a simple quote. Time to call the cousin. 🤦♂️
Very good job
Evaluation and recommendation from Premier was 5 Star.
Had issues with the negative temperatures and scheduled for Monday but he was ahead of schedule and came same day I called! My dogs and I Thank you!
I have not decided which option I will go with yet but their rep was on time, pleasant, respectful and laid out my options in an easy to understand way discussing the pros and cons of each. A far cry from other companies I have had In my home to discuss repairs etc- Thank you!
Ismael did a great job replacing the draft inducer motor in an FHA hearing furnace.
Ismael was very professional and knowledgeable about the service he was providing. Was informative and was able to repair my furnace quickly. Great job 😊
Very impressed with the knowledge and willingness to work with us
Easy to schedule. Technician was very quick to diagnose and fix, admitting his limits and walking through each step.
Premier did a great job responding quickly and getting everything done as efficiently as possible. Helpful crew who made sure everything was clear after finishing.
The team provided great service.
Great service. Both prompt and courteous. Excellent work. Very professionally done. A real pleasure and will continue doing business with them.
Ismeal did a great job installing a new furnace and an outdoor central AC unit. From the time we spoke with him on our first visit to discuss plans on replacement (Saturday) the job was completed within a week (the following Saturday). Thank you Ismeal, Premier is lucky to have you!
Ismael arrived on time and got to work. Took what I said seriously. Came back with his recommendations. Best part: he did not try to sell me on anything like a lot of other companies do.