Reviews (19)
Chris Ferguson was immediately responsive after one plumbing company seriously seriously botched a repair job and another no showed two days in a row! Chris came highly recommended and was able to fix the pipes the right way in a time efficient manner. The price was right too! Thank you Chris!!!!!!
I lost heat with a burst pipe. Zack and Rob were there in an hour, explained the work to be done, and completed the job quickly. This was the third time I have called Gauthier plumbing and the experience has been great each time.
They helped Me with with vido chat just to turn on not very many honest Places like this. Very greatful.
Gauthier Plumbing is the plumbing service to call. They are responsive and professional. Their rates are reasonable. They sent a plumber to my house within an hour of calling; and it wasn't even an emergency. The plumber had the drain cleared and replaced the pipe within just a couple hours. I highly recommend Gauthier Plumbing.
Very confident of what they have to offered. Great service and efficient in doing the job. This company offers you a prompt date to start the job. grateful for the work
Imagine you have a burst pipe in your wall. You’re forced to shut off the water to your house. Wet wall, water dripping from light fixture. They not only came to the rescue within a couple hours, they knew exactly where the issue was and finished the job quickly at an extremely reasonable price. They will be my plumbers as long as I’m in the area…seriously you can’t find professionals like this…we lucked out! Thank you!
I had an emergency in which I had no water no heat in the coldest part of winter for almost 3 weeks. I called them after getting two other quotes. They understood my situation and rushed to get the new boiler and installed the very next day. I was impressed with the professionalism and how quickly they responded. They literally saved my family from being in the cold for the following week. Also I liked the fact that they used quality equipment and very pleasant to work with. They stated that they were very busy and could install a boiler in the next week and knowing that I had no heat or water they made arrangements to get it installed the next day. Fantastic work by them.
We worked with Chris Ferguson from Gauthier's Plumbing & Heating who not only did an excellent job installing our new boiler and hot water tank but took the time to answer all of our questions promptly so we were able to apply for the Mass Save Heat Loan & rebate. After a couple months getting quotes from various plumbers, he not only exceeded our expectations with a reasonable quote but was able to book our install within a week! If you are looking for a plumbing and heating specialist, I would highly reccomend him :)
I had the water tank replaced on April, 2020 and to this day the inspector never showed up..this service is already included in the bill paid in full. I called several times and the lady behind the desk said will call back and never did. When you call the number posted in Google map, it does not respond.
Professional and efficient totally satisfied
Called to have a kitchen faucet installed - and was stood up. I called, they apologized and then rescheduled for the next day. The next day was also a no show.
Vinny and Greg have been servicing my homes for many years. First in Millbury, where they replaced a leaky expansion tank, replaced 2 toilets, hooked up the new refrigerator to the water line, replaced a leaky kitchen sink over those 12 years. Now in Douglas, they replaced my hot water boiler and added an indirect hot water heater. This house had the original boiler from 21 years ago and was not keeping up with our hot water and heating demands. V&G plumbing installed a new Buderus boiler and an indirect hot water heater. They both work great and look good. I wholeheartedly recommend them for your plumbing needs in Central Mass and Worcester. Thanks V&G Plumbing. BTW - I financed this via Mass Save Heat Loan and Webster First Credit Union. 0% interest and rebate.
Amazing the owner greg is one of the best owners I have had the pleasure of dealing with on time professional and prompt would recomend to my elderly grandmother if she lived alone GOD BLESS them and all they do
Lost heat and called on a Sunday night around 7 pm. I received a called back very shortly after, discussed the issue and Greg told me he could have someone here at 7:30 the next morning. The techs arrived at 7 am and diagnosed the problem. I spoke with Greg who was very professional and discussed my options. They were able to replace my furnace with a new one the same day at an extremely fair price. The technicians were professional, friendly, very knowledgable and neat. A lot of pride went into the work that was done - something you don't see a lot these days. I have dealt with numerous companies over the years for plumbing and heating issues but have never found anyone I was confident or satisfied with that would be someone I could continue to call for issues that came up. But these guys do it all - I have them coming back next week for some plumbing issues I have. (My in laws called them several weeks ago and also had a good experience with them). Give them a call - I'm glad I did.
Worked our family in quickly when our heat went out and were polite, worked quickly and responsive.
Gauthier plumbing responded quickly and did a great job. They were courteous and professional. We would definitely receive them.
Had them come to our home for a plumbing/drain issue. Must have called at LEAST 3 times before they came out to verify they could indeed do the job and bring the correct equipment with them as other plumbers had said we need a drain company specifically. We were reassured that they have the right equipment and will bring it out with them & we agreed to the 2 hours min $ charge. However, once the 2 guys arrived, they only had a small snake which I had told them over the phone wasn't long enough (my husband already snaked the line with that length). After being here for maybe 30 mins they said they'd have to come back with the correct equipment for more $$. So essentially we gave them a couple hundred dollars to be here for 30 mins and they didn't bring the equipment they said they would initially. Would NOT recommend this company which is unfortunate as we like to stay local. We were called back after the service and I expressed our disappointment to which they responded we will let the owner know and get back to you which surprise...no one got back to us.
Guy said he'll be here at 11 so I waited. Didn't show so I called and then he promised 1, didn't show to that either.. wasted my whole day waiting for him.. Nit a good way to treat a customer..
Fast and professional service. Highly recommend. I called several other companies on list and got the run around. Gauthier came right away and got the job done. Couldn't be happier with service! 5++++