Reviews (28)
My AC was not cooling yesterday, it was over 80° and miserably humid in the house and I was being a crabby baby about it. After a few hours of failed YouTube research and standing in the yard in my pajamas with a flashlight like I know the first thing about HVAC units, I filled out a form (a cry for help, really) on Dependable's website. Joshua texted me this morning and assured me he's had more desperate-sounding web forms. Maybe he was just being polite, but I'll take it. We had a quick chat about what was going on, and he and Jarek arrived a few hours later. On a Sunday! They were so friendly and professional, and solved the problem very quickly. They told me about routine maintenance I knew nothing about and had never done, and I'll absolutely be calling them to schedule that going forward. They were super transparent about possible estimates and timelines depending on the cause of the issue. The pricing was straightforward and fair. Refrigerant is expensive right now, don't be mad. I would have paid anything for the relief this cold air has brought me. I just put on a light sweater. I'm going to sleep so well tonight. 10/10, wholeheartedly recommend.
Exceeded expectations! I request a quote at 9 am this morning (Saturday) and by 1 pm Josh called me to set up a same day appointment. He came out checked out our system, gave it an all clear for the summer and changed out the filter. He was very knowledgeable and friendly. Thank you!
Very responsive and quickly repaired my AC unit in the middle of a heat wave. Respectable young gentleman came by 30 minutes early and was able to find the issue immediately. I am so grateful and will definitely call them with any other issues
Ryan and his team were fantastic from start to finish. Competitive pricing and meticulous, clean work. We needed to replace our ancient hvac system and our job turned out to be way more difficult and had several challenges thanks to negligent former owners and their “creative” maintenance solutions. Nonetheless, everyone on the team was professional and upbeat throughout, even though they were working through the hottest part of the summer in our attic! They went above and beyond to make sure that all was perfect and we are so happy with our new system. Thanks to Ryan, Anthony, John, and everyone else on the team who worked so hard. We appreciate you!
Ryan returned my call promptly and showed up to diagnose the problem the first day, unlike many of the other companies in the Braintree/Weymouth area who I called who never returned my call and we’re very unprofessional. Ryan was professional and courteous and did an amazing job. I highly recommend him.!
I don't usually write reviews but these guys came through for me in a jam when my mom's heat suddenly stopped working during a cold spell. I called late at night, figuring I'd get a call back the following day or even later. They called back right away and scheduled to get there ASAP next day. They were professional and polite with my mom - got her back up and running the following day. I really appreciated it.
Amazing service!! On time, great customer service, great prices!! Very happy!!
Excellent and professional service !
Very professional. They were very courteous with all communications. Installation was done well and on time as promised. They did a great job cleaning up when finished. A+
I have to say these guys are the best! Ryan and his guys are true professionals. I have a couple of rental units in the south shore. One of my heating units went down a couple of weeks ago. With it being 20 degrees out I was not only concerned about my tenants, but also about pipes freezing. Ryan and his guys were on site within a half hour and had me back up and running within 20 minutes. And it didn’t break the bank! Professional, dependable, fast, and affordable. I will be using them from here on out! I highly recommend this company.
Our unit crashed, and in no time we were up and running! Thanks to the crew for being in and out, friendly and all around an awesome job. These guys know their stuff! Highly recommend
Excellent service and tradesmanship. Great crews. Would recommend them to anyone, 5 star service.
Ryan came highly recommended, and we now know why. Very dependable, reliable and pricing was far cheaper than the other contractors. Ryan and his team are amazing and we now feel like it’s only appropriate to share the same recommendation we received.
I would definitely recommend this company without a single doubt in my mind. This is the type of company you would want and trust to do work for your parents, or grandparents. The professionalism and quality of work was above and beyond. Thank you Ryan for taking the time to not only help me find, but price shop the furnace I needed. Also, helping me with the research on the pros and cons of all my different options, and helping me make a educated decision. With that much effort on your behalf I could tell that you genuinely cared and your heart is in your service! I want to thank the gentleman that was helping you through the installation as well! Thank you!
Dependable Air solutions are the best around they came to my house and installed my new unit amazingly and were extremely neat and very professional about it I will never use anyone else since using them highly recommend
My house was built in early 80's and never had central air. After years of lugging ac's in and out of the attic into windows which ended up rotting my outside trim etc ryan installed all new system and reccomend a great window contractor the installation was immaculate from start to finish 5 stars all around
Great job!!!my heater broke and I called dependable air solutions!!working great and nice and warm!!thanks guys!!
I have used dependable air salutions twice now and have recommended them to quite a few people!!great quotes!!low prices!!and friendly and professional!!unit works great!!and have had no problems! And looks great!!if your looking for reliable,dependable,and great prices i highly recommend them!!
The best price around, period. Look no further for your heating and cooling. Very professional crew. They did an excellent job! We're very Happy! Thank you!!!! Tony & Maria Lewis
Highly recommend this company if you want it done right ,also not over priced like most places and with great customer service ..they can't be beat!!👌👏