Reviews (15)
Explained everything in laymen's term and showed me how to prevent problems.
I've tried other hvac companies in the past but ags has become my go to choice. They are by far the best I've experienced. I've used them 6 times now for two properties. 2 were for scheduled work and the other 4 for emergencies. Smart techs, fair pricing and they always seem to fit me in asap
We called AGS on July 3rd. The person who answered the phone was so warm, professional and efficient. We got an appt immediately for July 5th. They communicate by texts and send a picture of the technician. Victor arrived on time, was professional, friendly and excellent. Immediately diagnosed the issue and repaired it. He was great with the dogs who clearly were interested in meeting him. I was so impressed Bull the entire experience. Would absolutely recommend them. BTW, we are in Falmouth, Mass. 5 stars for AGS HVAC.
I highly recommend AGS. AGS service us at Seabreeze Dental. They have been quick to respond to us when our heat went out and when our AC went out. Being a dental office it's extremely important to get fast service in time like that, I was very please with how fast they have helped us.
The best office management in the world
I recently used AGS to replace my furnace and, at the same time, install central AC in my home. They responded immediately and showed up within 24 hours to take a look at my existing setup, took some measurements and photos, and provided me with a formal quote the next day. The quote was very detailed, including three configuration options (different costs and efficiency levels), and pictures of all the system components. After I selected what I wanted, Rachael reviewed the logistics for the project— from removal of the old furnace to the install of the new units, how long it would take, how loud it would be (I work from home), and other items — it all went exactly as she said. I was pleasantly surprised on the first day when I received a text message letting me know that my AGS installer was due to arrive at a certain time, and another saying when he was en route. That continued for all of the days of the install (3), so I knew exactly when they would be arriving. As the work wrapped up, I was left with zero unanswered questions because the crew continually checked in with me throughout the process, including a walk-through of my new digital thermostat and the companion mobile app that allows me to control my home temperature from wherever I am. I’m so impressed with this company— the entire crew was professional, helpful, clean, and polite. Everything they installed looks great and works flawlessly… it has made such an improvement to the comfort level in my home. Best of all: no more window ACs!
They couldn't diagnose the problem by spending about two hours and was charged for know work done.
Men were very professional and performed quality work.
I purchased an older home with an existing system. AGS came out promptly when I needed service, helped diagnose the issue and install a new thermostat. Not only did they go out of their way to make sure I understood and set up the app to manage the stat, they also stayed around to ensure my home temperature stabilized.
Excellent Service! Their technicians are top notch and came out to fix my air handler unit at my business. Highly recommended.
My AC stopped working on a very hot day. Customer service was Excellent and Tony was able to replace a part and that fixed everything. Highly recommend!
I needed a quote to have my furnace replaced or fixed. They came out were very friendly and helpful. I forgot his name since it’s been over a month now but he took my furnace filter and said Josh would be back to clean and replace filter. Never heard back, I’ve called 5 times now and get the same answer “let me see what’s going on and call you back” and never hear back from anyone. So thank you for taking my filter out and never returning my calls or replacing the filter. If you can’t do it or don’t have time just say so instead of blowing me off.
Tony and his team did an amazing job. I emphasized what I was looking for and they successfully provided great recommendations that did not break the bank. I am extremely satisfied with the outcome and highly recommend you give them a try!
AGS HVAC Services answered the call when we needed some work done. They were prompt and very professional. I would highly recommend them to everyone I know. Excellent company.
AGS is fantastic. They replaced our heating and cooling system with 2 new Bryant heat pumps. Mike really takes pride in his work, the communication and service were fantastic. I couldn't give them a higher recommendation, they really know what they are doing and are good honest and fair people to work with.