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Heat Pro Inc

★★★★½ 4.9/5 (42 reviews)
51 West St, Ware, MA 01082 (413) 967-4721
Heat Pro Inc Heat Pro Inc

Reviews (42)

Anne M. Bliss
Anne M. Bliss
★★★★★ Jan 20, 1970

Excellent service. Matt is and Ryan did an excellent job. It is always a pleasure dealing with Heat Pro.

Jay Pasternack
Jay Pasternack
★★★★★ Jan 20, 1970

This is about as good as it gets with a service and installation company. From the very first emergency phone call to the firing up of our new furnace, we experienced the highest level of responsiveness, technical expertise, fairness and honesty, and friendliness.

Betty Jurczyk
Betty Jurczyk
★★★★★ Jan 20, 1970

Everyone is very nice,and honest

Dennis Mansfield
Dennis Mansfield
★★★★★ Jan 20, 1970

Thank you for your professionalism

Jean Lynch
Jean Lynch
★★★★★ Jan 20, 1970

Years ago, they came to my rescue immediately when our furnace went on the coldest day of the year. We have used Heat Pro ever since for all our heating and air conditioning needs. I have highly recommended them to others and they were also quite pleased. Excellent company in every aspect. It's a real comfort having a company that is so trustworthy, diligent and professional. We also had them install ducts in two of our bathrooms that had none. Has made a huge difference in eliminating mold in our attic. I can't say enough about how good Heat Pro is. As of 5-10-23; they are still tops in my book. Thanks Matt

joshchapo
joshchapo
★★★★★ Jan 20, 1970

Heat pro guys are awesome! They are super friendly, knowledgeable and explain what and why they’re doing what they’re doing, they come out quickly to service. All around great people. I’ve used their services for a few years now and again today 4/26/23 and they are extremely reliable. I refuse to use anyone else to come and service my boiler. They are the go to heat pros . Hence the name, it is very accurate. Keep doing what you’re doing heatpro your doing phenomenal work.

Kathy Matthieu
Kathy Matthieu
★★★★★ Jan 20, 1970

Always professional, always answers any questions, always respond in very timely manner. Highly recommend

Jennifer Tetreault
Jennifer Tetreault
★★★★★ Jan 20, 1970

Quick to respond even at 9:00 at night! Reasonable pricing. Professional. Highly recommend!

Heather Badger
Heather Badger
★★★★★ Jan 20, 1970

Matt was great, he took his time looking at our furnace. Walked us through what he was doing. He was very polite abd professional.

Robert Dane
Robert Dane
★★★★★ Jan 20, 1970

Good fast service

Lu Wang
Lu Wang
★★★★★ Jan 20, 1970

Super professional family owned business! I just moved to the area and had an issue with my furnace. Not only did Heat Pro pick up the phone right away, they listened and gave helpful advice on what the likely issue was and were very responsible to then educate us that we should contact our propane provider as the primary service provider. I really appreciate their openness and honesty.

Beverly Taylor
Beverly Taylor
★★★★★ Jan 20, 1970

Ryan and John were great! (I apologize if I got the names wrong). Both men were very knowledgeable and transparent about everything they were doing. They were professional, courteous, and informative. We're very impressed with the service they provided and we will definitely use Heat Pro Inc. for all our future furnace needs! We absolutely recommend this company 👍

josh C
josh C
★★★★★ Jan 20, 1970

Everyone from the operator to the service man was great the are fast clean priced well I recommend them to anyone

Scott Burch
Scott Burch
★★★★★ Jan 20, 1970

Matt and crew arrived promptly around 11 AM as scheduled and did a fantastic job installing a replacement furnace Tuesday after our original failed after 16 years over the weekend. I would not hesitate using them for any HVAC project, excellent service, very knowledgeable, professional, and great to talk with. Thank you! Next on the list is our water heater. Matt came out again to take a look at our 16 year old furnace which has been acting up over the past few years. This was over the weekend. Heat Pro once again was very responsive and was able to determine that furnace finally had failed. Seems we have hit the limit on original appliances in our home over the past few months. Heat Pro will be replacing our furnace and water heater now! It's great to deal with a local small business that is responsive and honest! Thanks! Matt was great. Looked over our water heater and provided recommendations regarding repair versus replacement. Proceeding forward with a replacement next. Very professional and provided great information regarding options.

Melissa Donahue
Melissa Donahue
★★★★★ Jan 20, 1970

Absolutely amazing service. On time and professional. They are also great at educating you on how to get the most out of your system.

Kim Leclerc
Kim Leclerc
★★★★★ Jan 20, 1970

I love heat pro. They are reliable and do a good job. We’ve been using them for years. I especially love that they hire pathfinder technical Highschool graduates. I highly recommend this buisness

Patti St. John Martin
Patti St. John Martin
★★★★★ Jan 20, 1970

We've used them for several years for service and maintenance. At our yearly service we were told the furnace needing replacing. It died Friday night, I called Saturday and they were here Monday morning as soon as their supplier opened and they were able to get a new furnace. They even offered temporary heating help. Awesome people.

George Staiti
George Staiti
★★★★★ Jan 20, 1970

On time, personable and efficient.

Kathie Wheeler
Kathie Wheeler
★★★★★ Jan 20, 1970

Great company! Prompt, professional, friendly and knowledgeable team!!

Sadie2006
Sadie2006
★★★★★ Jan 20, 1970

We called them late on a Friday for a no Hot water from our propane water heater. They set up an appointment for me on a Saturday afternoon. Matt showed up on time and my water heater was running again. We were extremely happy with their service and professionalism. Sue was great to talk to at the office. We will certainly be using them for all of our needs from this point forward! Penny Foskit……….

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